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Courtyard Jackson

200 Campbell Oaks Drive, Jackson, TN 38305
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Courtyard Jackson
Ranked #4 of 26 hotels in Jackson
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76 reviews from our community

    Trip type
Traveller rating
    38
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    11
    3
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Date Rating
Oxford, MS
Senior Contributor
43 reviews 43 reviews
26 hotel reviews
Reviews in 24 cities Reviews in 24 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 May 2013

Loved the hotel and the friendliness of the staff. They even printed out the directions to the church for the Wedding we were going to (I handed the invitation). I noticed a different city on the directions and the girl assured me it was the right church and location. It was not :-( Almost late to the wedding

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Kenny M, Manager at Courtyard Jackson, responded to this review
2 May 2013

Greetings, Thank you for sharing your comments with us. I am pleased to hear that you appreciated the friendliness of our staff. We continually strive to offer our guests the best service. I am very sorry for the inconvenience with the directions we provided. We hope to have you as our guest in the future. Sincerest Regards, More

Tennessee
Senior Contributor
29 reviews 29 reviews
21 hotel reviews
Reviews in 18 cities Reviews in 18 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 30 April 2013

We stayed here for a meeting and was happy with how clean and new this hotel is. It is very modern and the rooms are clean and comfortable. The only reason, I don't give this hotel a 5 is because if you have a room next to the highway, it can be very noisy. I was surprised that I could... More

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JC S, Guest Relations Manager at Courtyard Jackson, responded to this review
1 May 2013

cjsj, Thank you for your comments. I am pleased we were able to accommodate your needs, however, I apologize for the highway noise. I do hope we have the opportunity to earn your satisfaction and serve you in the future. Please let me know if you have any further comments or concerns. You can reach us any time at (731)422.1818,... More

Fulton. Missouri
Contributor
14 reviews 14 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 8 April 2013

Courtyard by Marriott is always well appointed and clean which is why we always stay in Marriott properties if they are available. We didn't realize how close the Courtyard Jackson was to I-40 until we checked into our room. We were right next to the highway and the noise kept me awake most of the night. Just a warning; request... More

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JC S, Guest Relations Manager at Courtyard Jackson, responded to this review
11 April 2013

Stagga Thank you for leaving your comments with us. We apologize for the road noise. Please let us know how we can make your next stay better. You can reach us any time at (731)422.1818, or you can reach me directly at jcvistahost@gmail.com. Again, thank you for staying with us, and we look forward to seeing you again!! More

Little Rock, Arkansas
2 reviews
5 of 5 stars Reviewed 6 April 2013

I have stayed at the Marriott 3 times - each time I come to Jackson to spend time on campus working toward my doctorate. The facility is always clean, and the beds are awesome! J.C. can get anything you need done and he always does it with a smile! While the hotel is not walking distance to shops or restaurants,... More

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JC S, Guest Relations Manager at Courtyard Jackson, responded to this review
8 April 2013

Karen D Thank you so much for your great comments!! We have a wonderful team here, and the level of service that you've come to expect from us is what we strive for. I look forward to your return, and feel free to let us know if there is anything we can do for you. You can reach us at... More

Hope Mills, North Carolina
1 review
3 of 5 stars Reviewed 4 April 2013

We stayed here on the way west on 40 and were very impressed with the staff. Very friendly welcome. Asked if my military discount could get better rate and he looked. Asked for extra towels and he brought them to our room. Returning east was not as friendly. Front desk lady was short with us. Would not check for military... More

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Kenny M, Manager at Courtyard Jackson, responded to this review
10 April 2013

Thank you for taking the time to share your feedback. Your satisfaction is very important to us. I will be sure to look into this situation. Consistency in great guest service is what we strive to offer each and every guest. Sincerely, More

Grosse Pointe, Michigan
1 review
3 of 5 stars Reviewed 11 March 2013

The property is clean and the customer service is good. But, good luck getting a good night's sleep if you get stuck on the expressway side of the hotel! This hotel is not walking distance to anything. Traveler's stopping off I-40 probably already know this.

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Kenny M, General Manager at Courtyard Jackson, responded to this review
29 March 2013

Thank you for sharing your comments. I am glad you appreciated our service. My apologies for the interstate noise. We hope to have you as our guest in the future. We would be glad to reserve you a room away from the interstate to avoid and traffic noise. Best Regards, More

Dallas
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 March 2013 via mobile

Finding this little jewel in the myriad of Jackson hotels off I-40 was the best thing that happened to me this week!! I often stop in Jackson and the hotels in this area are rather dated and often not even the same ownership from trip to trip. I just lucked into calling this Courtyard on this cold, snowy night -... More

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Kenny M, General Manager at Courtyard Jackson, responded to this review
29 March 2013

Greetings! I am pleased to hear your wonderful comments about your recent visit at our Courtyard Jackson! It is a true pleasure to hear that our team's services were received as a warm and welcoming! Thank you for being our guest. Sincerest Regards, More

Knoxville, Tennessee
1 review
5 of 5 stars Reviewed 28 February 2013

I do about 60-70 overnights a year across the South and JC and this staff was the most impressive I've seen. I will continue to stay at this courtyard even though there are other options close by. The property is always clean, service is quick and the rooms are very nice.

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Kenny M, General Manager at Courtyard Jackson, responded to this review
29 March 2013

Hello, Our Guest Service Manager JC is a great asset to our team. His service is truly sincere and genuine. I am grateful that you took the time to share your comments. Regards, More

Morristown, New Jersey
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 26 February 2013 via mobile

Everything with this property is as you would expect with a Courtyard. If you are a light sleeper, insist on an odd numbered room as that will put you on the side away from the interstate. Also, TVs on the cardio machines don't all work.

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Kenny M, General Manager at Courtyard Jackson, responded to this review
29 March 2013

Thank you for taking the time to share your comments. We recently had the televisions on the fitness equipment serviced. My apologies for that inconvenience. We are glad to accommodate rooms away from the interstate to avoid the traffic noise. Thank you for being our guest! Kindest Regards, More

Contributor
13 reviews 13 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 19 February 2013 via mobile

Very nice check in, nice lobby. Room was clean and of adequate size. Nice dinning area for simple meals or snacking. Starbucks coffee was bring brewed. Help with directions and provided a cell phone charger. My place for future Jackson, TN visits

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See 2 more reviews by bigstevehd for Jackson
Kenny M, General Manager at Courtyard Jackson, responded to this review
21 February 2013

Thank you for the awesome review! We are grateful to have you as our guest. We look forward to your return : ) Best Regards, More

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Additional Information about Courtyard Jackson

Also Known As:
Courtyard Jackson Hotel Jackson
Courtyard Jackson Hotel
Jackson Courtyard
Jackson Marriott
Address: 200 Campbell Oaks Drive, Jackson, TN 38305
Phone Number:
Region: United States > Tennessee > Jackson
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotels in Jackson
#4 Family Hotels in Jackson
Price range (per night): INR6,897 - 9,656
Reservation Options:
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