My husband and I stayed here even after we read the reviews. Big mistake! This hotel is in need of much updating and a cleaning staff that knows how to vacuum and make beds. Also, if you are a single person and have no other choice, please request a room on the front side.The back side is poorly lit but... More

My experience at the Best Western Carriage House Inn & Suites in Jackson, TN was wonderful southern hospitality with a outstanding Hot Breakfast and very clean rooms. I will be sharing this experience with all my friends and family. More

This hotel was very dated and unsavory appearing. It looked strikingly like the Motel 6 next door that advertised a much lower rate. The first room I was given was dirty. It smelled, there was a hair on the very dated bedspread, there were stains on the sheets, the sheets were not even on the bed properly and the carpet... More

My husband and I were traveling from Ohio to Texas. We reserved the room while we were still within a 4 hour driving distance. We picked a 'middle grade' hotel based on price, figuring it wouldn't be too bad. Upon pulling up we realized this is a hotel we stayed at three years prior. It wasn't a great place then,... More

Where do I begin, the room smelled of horrible body odor. Not at all a good value for what you got. Felt very unsafe in this "so called inn and suites" this hotels photos online are very misleading. The doors are to the outside, and all around was just a big parkling lot. Very loud, as the bypass/freeway is right... More

Could not find first choices in Jackson but were very surprised at the NEWLY renovated rooms here, all new furniture. Usual high carb breakfast, tiny space (2 tables), but good value and clean rooms. More

Very nice stay, Courtess and clean, nice breakfast also. I will stay there the next time I have an opportunity More

I called for information on this hotel and the front desk staff was very very very RUDE!!! Do not go to this place!! Doesn't even look safe to stay in! I would not recommend anyone to stay here! More

Small hotel, but accepted pets. There are so many restaurants, businesses, hotels, and stores crammed into the area where this hotel is located that it was not easy to walk my dog. There was just nowhere to go except on very crowded roads with no sidewalks and no grass. I would not stay here again with a pet. The desk... More