On April 25, 2009 my husband and I were returning home to North Carolina from a long and tiring trip. We were scheduled to stay in Knoxville, but decided to chance the Holiday Inn Express last minute due to fatigue. At first I thought, how lucky and brand NEW hotel. We were greeted by the most wonderful staff I have... more

We stayed in one of the suites last weekend. We had tickets to a show at The Playhouse and needed a room for the night. We had three adults and my 5 yr old granddaughter. The room was spacious and had recently been redone. Very Nice! My granddaughter loved the indoor pool. Hotel staff was very nice. Would stay there... more

After immediately checking in/out of another area hotel on a recent visit to the Crossville, TN area, my wife and I walked into the Holiday- What a difference- Clean and comfortable- Close to the attractions we were looking for- Very helpful/courteous staff- We would definitely stay here again more

Made reservations at this Hotel in November 2006 for stay in Aug. 2007 for the World's Longest Yard Sale. Have to make reservations early because all Hotels fill to capacity early. Made reservation for smoking room for Husband and I. When we arrived at Hotel, there was a sign posted at the door saying that the Hotel was a smoke... more

We weren't sure what to expect with our room at the HI Express. Usually we stay across I-40 at the Comfort Suites, but this time we booked too late for a room there. So, with a mother-in-law to visit at nearby Fairfield Glade, we chose the HI Express - and weren't disappointed. Good sized room with a noticeable lack of... more

We stayed here for from March 22nd checkin to march 25th checkout. The staff was top notch.. the first room they gave us smelled like some one violated the smoking policy and smoked in it.. we went to the main desk.. and were promptly put into another room. Room was very clean. and comfortable. Pool area very clean. Had some... more

We stayed here on our way home after a ball game in Knoxville. The rooms here had a slightly dirty feel. Not horrible though and we slept well enough. The free breakfast was VERY basic so we ate at the McDonalds next door. I would stay here again if I needed to but again I wish it had been a... more

I have always had good experiences at other Holiday Inn's, and this was no exception. They exceeded my expectations on all accounts. The staff was very friendly and accomidating. Our room was clean and tastefully decorated. They have huge bath towels which were a pleasant surprise. The pool is a little small but it is still nice that they have... more

This is a very "used" Holiday Inn. Hallways reek of pool chemicals, smoking and mustiness. Bathroom marginally clean (I hope). Sheets not put on bed properly. Parking is inadequate for certain parts of hotel. Staff not friendly or helpful. They did not say thank you. Pool area is noisy. We will never stay here again. Location is good right off... more