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Travel Inn

2.0 of 5
3000 Valley Hills Trail NW, Cleveland, TN 37311
Hotel amenities
Travel Inn
Ranked #15 of 22 hotels in Cleveland
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22 reviews from our community

    Trip type
Traveller rating
    8
    3
    1
    2
    8
Date Rating
Columbus, Mississippi
Top Contributor
51 reviews 51 reviews
39 hotel reviews
Reviews in 37 cities Reviews in 37 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 30 April 2013 via mobile

It was a little difficult to find since it sits upon a hill. Anyway, we checked in at 11pm with our 2 dogs. Gentleman at desk was very nice. We got to our room and found it to be very large and clean. Overall we found this hotel to be a good find via Tripsdvisor and would recommend, especially for... More

Was this review helpful? Yes 1
TravelInnClevelandTN, Manager at Travel Inn, responded to this review
1 May 2013

We are truly appreciate your feedback and thank you for staying with us. I do apologize for any inconvenience that you may had finding us. Thank you for staying with and we will make sure that you will receive warm heartfelt welcome & best service every time you stay with us. Thank you. More

nashville,TN
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 9 February 2013

I was looking for a reasonable price hotel with nice & clean room and i found Travel Inn on iPhone. Price was perfect and loved the location. Exterior of the hotel is outdated but very well kept. Fresh waffles in breakfast +++ I will keep this place in mind and will stay here in future.

Was this review helpful? Yes 3
TravelInnClevelandTN, Manager at Travel Inn, responded to this review
1 May 2013

Thank you for taking out your time to drop us a line. we truly appreciate your feedback. Thank you for staying with us. we will look forward to see you again. Thank you. More

nacogdoches
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 February 2013 via mobile

I staid here before when this hotel was in updating process.. It was alright stay, but this time it was much better the room was updated with new carpet, queen pillowtop mattress, and new ac... I will recomment this place to others.. They charged me same price that i paid previously..

Was this review helpful? Yes 4
TravelInnClevelandTN, Manager at Travel Inn, responded to this review
1 May 2013

We kindly appreciated your feedback on your stay with us. Thank you for staying with and we will make sure that you will receive warm heartfelt welcome & best service every time you stay with us. Thank you. More

Birmingham, Alabama
Contributor
12 reviews 12 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 November 2012

The room smelled disgusting! The bed was horrible...We would have been more comfortable sleeping in the floor. Things were broken in the bathroom. There was mold on the ceiling above the shower. I would not recommend this hotel to anyone!!! They are very overpriced!

Was this review helpful? Yes 1

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Chicago, Illinois
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 November 2012

This motel was booked last minute and I thought that the ratings were decent enough. Boy, was I wrong about this place. It was disgusting! We pulled in and there were loud and rowdy people outside. We got in our room and it just got worse. We can smell smoke in the room from people smoking in front of our... More

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nacogdoches
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 20 August 2012 via mobile

If i have to compare my stay at travel inn.. I must say that i am verry satisfied with my current stay. Place looks very clean and kneath from outside. Also the room was nicely updated clean. I will reccomend this hotel to friends.

Was this review helpful? Yes 5
Columbus
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 12 May 2012 via mobile

I can't describe how creepy and disgusting this hotel was. holes in the carpet, roaches every where, no door on the bathroom.... It was an abomination. went through three rooms and each was not a place you would want to stay. Also, the hallway was something straight out of the hills have eyes or something. I can't imagine how this... More

Was this review helpful? Yes 1
Mentor, Ohio
1 review
1 of 5 stars Reviewed 3 May 2012

I checked in around 10:15 p.m. dead tired of driving. The suite next to us were fighting the foul language being used. Finally decided to leave at 3;30 a.m. couldn't take anymore. The carpet in the room was dirty, people smoking outside the room even smelled. Tried ringing the bell at the main desk but desk clerk was sound asleep.... More

Was this review helpful? Yes
TravelInnClevelandTN, General Manager at Travel Inn, responded to this review
16 May 2012

Good Morning sir I do apologize for inconvenience that you had during your stay. Sorry it took me 1 week to call you back on that incident. This incident could have been solved right away if you would have called the office right away when it happened. You should not have waited till 3 am in the morning. As I... More

Robbinsville
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 20 March 2012

I have stayed in a lot of hotels, and this is the worst ever.Man at the front desk was not friendly.Told me I had to pay extra to eat the breakfast in the morning, and if I wanted my floors vacuumed I could do it myself.Got to the room it smelled so bad,Shower had a huge wad of hair in... More

Was this review helpful? Yes 1
TravelInnClevelandTN, General Manager at Travel Inn, responded to this review
16 May 2012

Good Morning Please read entire message. I do apologize for inconvenience that you had during your stay. I had reply to your complaint long time ago but just noticed that it never got posted so replying again. When you had called to make the reservation, you had requested extended stay rate for your company. We have given special deal to... More

San Jose, California
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 February 2012

Had gone to Tennessee as part of a project. I stayed at this motel for more than a month. The rooms were always ready and neat. Was one of the best rates in town for the quality they offer. They made sure I got the best rates and Umesh was very very helpful. No disturbance, an awesome view of the... More

Was this review helpful? Yes 5
TravelInnClevelandTN, General Manager at Travel Inn, responded to this review
29 April 2012

Thank you very much for your comments Mr. Aaron. It was our pleasure to have you here with us more than a month. It is always nice to hear back from customers about their stay. we are very thankful of you for leaving us a comment and giving us your business. hopefully we will see you in the future. Thank... More

 
 
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Additional Information about Travel Inn

Address: 3000 Valley Hills Trail NW, Cleveland, TN 37311
Region: United States > Tennessee > Cleveland
Amenities:
Business Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Swimming Pool
Hotel Style:
Ranked #15 of 22 hotels in Cleveland
Price range (per night): ₹ 2,751 - 3,467
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
We are located just minutes from Chattanooga; the Travel Inn of Cleveland, TN is close to golfing, shopping, museums, and just a short drive to Red Clay State Park and Harrison Bay State Park where guest can enjoy fishing, white water rafting, boating, swimming and so much more. We are Magnuson Hotels affiliate offers continental breakfast, guest business center, an outdoor pool, guest Laundromat, free wireless internet and pets are welcome with additional charges. ​Travel Inn and its staff are here to give warm heartfelt welcome and provide comfort like home to its guest. ... more   less 
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