My family and I were on the road and were concerned about getting a room due to the world's longest yard sale being in progress. My wife placed a call and the desk clerk infromed her should could not talk at the moment, that she would save us a room and call make to confirm reservations. True to her word,... more

Was very disappointed in this Best Western --Room was very worn and in need of a paint job/upgrade. Lights extremely dim. Toilet wobbled, and fan in bathroom very noisy. There was a very dangerous, uneven curb to step over in front of the room. Definitely not good for elderly people staying there. The info booklet in the room stated breakfast... more

We stopped here on our way home from Florida, requested a room for two adults and three teenagers, desk clerk gave us a room on the top floor and after the five of us drug all our stuff up stairs we opened the door to find a room with only two beds, so after a trip back to the front... more

If you stay here, be prepared to wake up early to beat everyone else to the hot water. In the evening the water was cold - not frigid, but still not enjoyable. In the morning the best I could get with was lukewarm. On the upside, the people were nice, and the location convenient for us (near Lookout Mountain and... more

We had just driven all day and were tired and hungry, looking for a place to stay a night or two and see some sights the next day. From several hotels on the road we happened to choose this one, not the best idea, I guess. The desk clerk was friendly enough and got us checked in quickly. We got... more

We stopped here on our way to Jacksonville. The area surrounding the Motel is absolutely breath taking. The staff at the Hotel were very friendly and the room was clean, spacious and very comfortable. The hotel is situated very close to shopping and local attractions. Just a very short drive (10minutes) to Lookout mountain, Ruby Falls and Rock City. With... more

We stayed at the Best Western Royal Inn to be close to Lookout Mountain and the sites there. We were at the tail end of our two week vacation and were traveling through Chattanooga on our way home. Although we normally stayed at Hampton Inns on our trip, we were wanting to save a little money and this hotel offered... more

We read the reviews on this hotel before traveling to Chattanooga. We picked a busy weekend and was late making reservations. After hisitatation, we booked at this Best Western at the base of Lookout Mountain. What a surprise to find a newly renovated hotel with new carpet, new bedding and a wonderfully friendly staff. We usually put great stock in... more

Upon arrival and check-in, very unfriendly desk clerk. Room I requested, upper floor, king/ns, end/corner room did not receive, but got lower floor, end room, king - Room 111. The room apparently was smoked in, but the smell was trying to being deceived by a deodorizer, which did not work. The room esthetics were dated, but most importantly the room... more