I was a guest at this hotel while attending a wedding at Lookout Mountain. It is convenient to downtown Chattanooga and Lookout Mountain. The accommodations were on a par with a typical 2 star, value oriented hotel, with the exception of one thing. The shower faucet control was literally sticking out of a hole in the wall. It had a... more

My car was broken into along with five other vehicles. The hotel owner Nick Patel was indifferent and offered no discount or help. more

The room smelled really musty when we walked in. Later on, when my husband took his shower he found a used ladies razor complete with hair underneath one of the "clean" towels. When I let the front desk clerk know about it the next morning, she told me that sometimes if the towels "look" like they haven't been used that... more

The rooms were clean and neat. The breakfast was okay, but the indoor pool was horrible. The wter in the pool was hot, there were no light in the pool so it closed early. more

This hotel is conveniently located to major highways, lookout mountain attractions, and Chattanooga. Awesome breakfast is included...waffles, bagels, cereal, eggs, donuts, etc. The pool and hot tub were clean, but a little too hot. The pool room was really stuffy when we were looking for an escape from the heat. The rooms were nice and also clean. We didn't have... more

I was booked into this hotel by an employer for a business-related stay, and there were several in our group staying here. I read the prior reviews with some concern and arrived ready to take notes for a negative review. Well, I must admit that I was pleasantly surprised on several counts. Check in and check out were both quite... more

We usually stay in a Mom and Pop Motel close to my sister-in-laws residence when we visit Chattanooga. This year it was out of business so we decided to try the Baymont. We were pleasantly surprised at the reasonable price for a three day stay and the great accomodations including a very nice breakfast. I always travel with a special... more

This was a last minute, walk-in decision for a single night stay. I chose them because of the perks on their sign. An indoor pool and jacuzzi, free high speed internet and 32-inch flat screen tv. Oh my, was I surprised. I should have used the free internet from the parking lot and checked this site before I went in... more

Working in the customer service industry I understand the meaning of making your customers happy. The Baymont Inn & Suites doesn't even come close to living up to that standard. I called in to make a reservation for a 3 night stay for a mini honeymoon. The woman who answered the phone "Ruth" was very unprofessional. She talked to me... more