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All 11 Hill City hotels »

Holiday Inn Express Hotel & Suites Hill City

2.5 of 5
12444 Old Hill City Rd, PO Box 555, Hill City, SD 57745
Hotel amenities
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Ranked #6 of 11 hotels in Hill City
4.0 of 5 stars 119 Reviews
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119 reviews from our community

What travellers say about this hotel
  • Crazy Horse(6)
  • Friendly and helpful(5)
  • Very small(4)
  • Would definitely stay(4)
  • Rooms are clean(4)
  • Grocery store(3)
  • Indoor pool(3)
Traveller rating
    62
    33
    16
    5
    3
Only show reviews for Family (58) | Couples (35) | Business (1)
Date Rating
The_Madison_Traveler
Madison, WI
Senior Contributor
31 reviews
23 helpful votes
4 of 5 stars Reviewed 23 October 2011

Four years ago we were in Hill City for three nights and we stayed at the Comfort Inn. It was very nice but we like to try different hotels. This time we decided to stay at the HIE because of the good reviews on TripAdvisor. It was great. It is easy to find and convenient to anywhere you want to... More

Was this review helpful? Yes
Christine Burns, General Manager at Holiday Inn Express Hotel & Suites Hill City, responded to this review
25 October 2011

It is so nice to see so many positive things that you enjoyed about the Black Hills and the Holiday Inn Express. Thank you for taking the time to voice your opinion. The Old Hill City Road is a very nice and scenic route to Keystone, very helpful information for future travelers. I look forward to your continued business with... More

bluescreen73
Denver, Colorado
Senior Reviewer
8 reviews
5 helpful votes
4 of 5 stars Reviewed 9 October 2011
2
people found this review helpful

The hotel was very clean and well-kept and as others have said it is adjacent to the 1880 Train that runs between Keystone and Hill City. The hotel is also an easy walk from downtown Hill City and is reasonably close to all the action of the central and southern Black Hills. More

Was this review helpful? Yes
Dori36
Albuquerque, New Mexico
Senior Contributor
27 reviews
10 helpful votes
5 of 5 stars Reviewed 1 October 2011
1
person found this review helpful

We stayed for two nights at this hotel, and were very pleased. The staff was very friendly and helpful with great recommendations about where we could eat and what to see while there. We had a two-room suite, which was great, very large. Breakfast, the usual for a HIExpress, included precooked omelets, and sausage gravy and biscuits....not allowed for me,... More

Was this review helpful? Yes
Christine Burns, General Manager at Holiday Inn Express Hotel & Suites Hill City, responded to this review
25 October 2011

Thank you for your review. I will let the staff know how happy you were during your stay. Customer service is of great importance and I am happy that you were pleased with your Suite and your stay. More

738Donna
Altoona, Iowa
Reviewer
3 reviews
1 helpful vote
4 of 5 stars Reviewed 27 September 2011
1
person found this review helpful

Great place to stay with family with close proximity to Mount Rushmore, Custer State Bank, Crazy Horse and all Black Hills attractions. Walk to shopping and dining and even the train to Keystone. Room was clean and comfortable and staff was very helpful. More

Was this review helpful? Yes
Christine Burns, General Manager at Holiday Inn Express Hotel & Suites Hill City, responded to this review
25 October 2011

We do strive to serve all of our guests and make your stay as comfortable as possible. We are in the Heart of the Hills and are very close to all major attractions, I am glad you enjoyed your stay and look forward to your continued business. Thank you for your kind words. More

viajerosivda
Saint Paul, Minnesota
Senior Contributor
21 reviews
75 helpful votes
3 of 5 stars Reviewed 22 September 2011
2
people found this review helpful

This hotel is clean and comfortable, and typical of what to expect when staying at a Holiday Inn Express. There are no bells and whistles, but it provides a great home base from which to explore the beautiful Black Hills. The location is centrally located in the Hills and easy to get to Custer State Park, Sylvan Lake, Mt. Rushmore,... More

Was this review helpful? Yes
Christine Burns, General Manager at Holiday Inn Express Hotel & Suites Hill City, responded to this review
25 October 2011

Thank you for your review, I am pleased that you know what to expect when staying at a Holiday Inn Express. We aim to please! More

aujusali
Fort Collins, Colorado
Contributor
12 reviews
2 helpful votes
5 of 5 stars Reviewed 20 September 2011

Second time we have stayed here and we love it! Great location for seeing all the sites and a great pool to come back to and easy to walk to town for dinner and the train is right outside the door. More

Was this review helpful? Yes
Christine Burns, General Manager at Holiday Inn Express Hotel & Suites Hill City, responded to this review
25 October 2011

Thank you for your continued loyalty to IHG branded Hotels. We always aim to provide the best to all of our guests and we look forward to your business in the future. More

siliconshady
Winnipeg
Senior Reviewer
6 reviews
2 helpful votes
3 of 5 stars Reviewed 26 August 2011
1
person found this review helpful

Slightly aging and smaller HIE in Hill City. My first room had a rattling air conditioner and I found someones half empty bottle of water and a salt shaker under the bed skirt. I returned the salt shaker to the front desk and they said "Oh yes, that's ours." No apologies. They said they fixed the rattling AC, but it... More

Was this review helpful? Yes
Christine Burns, General Manager at Holiday Inn Express Hotel & Suites Hill City, responded to this review
29 August 2011

I'm sorry if you feel that your issues were not addressed in a polite and professional matter. You were changed rooms and I am glad to hear the 2nd room was better. Also, we did give a discount for any inconveniences you had during your stay. I thank each and every guest for the reviews and comments so that I... More

Dad2011
El Paso, Texas
Reviewer
4 reviews
2 helpful votes
5 of 5 stars Reviewed 25 August 2011
2
people found this review helpful

We stayed here for three nights during August 2011, and used this as a base to explore the Black Hills. It was great! It is centrally located in the Black Hills, and the hotel was everything we had expected. The desk clerks were extremely friendly and helpful, giving information on all things local and of the Black Hills area; very... More

Was this review helpful? Yes
Christine Burns, General Manager at Holiday Inn Express Hotel & Suites Hill City, responded to this review
29 August 2011

Thank you for your kind review and words regarding our staff. Excellent customer service is always our goal. I am glad that you enjoyed your stay and hope you will continue stay with Holiday Inn Express in the future. More

AimoA
Portland, Oregon
2 reviews
4 of 5 stars Reviewed 24 August 2011

We booked this on hotwire.com and got an excellent price. The service was great and the room was clean and comfortable. The breakfast was very good. More

Was this review helpful? Yes
x2tpd
Tulsa OK
Senior Reviewer
8 reviews
2 helpful votes
5 of 5 stars Reviewed 14 August 2011

We stayed here for a week during the Sturgis Rally. The staff, with the exception if the mean breakfast lady, is exceptional, especially Erika at the front desk. Beds are comfy comfy comfy. More

Was this review helpful? Yes
Christine Burns, General Manager at Holiday Inn Express Hotel & Suites Hill City, responded to this review
16 August 2011

We are so glad that you enjoyed your stay. I do apologize for any staff that was not up to par. I will address that issue immediately. I do hope that you will stay with us again and I will surely let Erika know how pleased you were with her service. Thank you for your comments. More

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Holiday Inn Express Hotel & Suites Hill City Also Known As

  • Holiday Inn Express Hill City
  • Holiday Inn Hill City
  • Hill City Holiday Inn
Address: 12444 Old Hill City Rd, PO Box 555, Hill City, SD 57745

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