We only stayed at this hotel because we were visiting Charleston and wanted to use our Choice Hotels reward points. We booked a 3 night stay, with 1 night free because of our rewards points. The person who took our reservation as well as the person at the front desk assured us we would have the same room all three nights. Of course, as soon as we got to our room and unpacked, the front desk called to tell us we would have to move the next day because they needed our room for other guests (assuming this was because we had an adjoining room and she said a group of elementary students were coming and had the whole floor booked). So, we packed up and moved the next morning, into a smaller room. We requested to move again because my daughter's crib would have to go right in front of the AC unit, which was the only place it would fit. (note: if you want a large room, do not get a room on the first floor!) So.. they finally moved us again, this time to the handicapped room on the 1st floor... more