We arrived on 12/26/11, it would have been nice to have been told we had to check in across the street. Given room 230, within 15 minutes had ourselves relocated to 830, the original room was disgusting, dirty, smelled like cigarettes even though it was non-smoking, we weren't going to stay even after a 12 hour drive, we would drive... More

We have stayed at this same hotel in years past, but they have let this hotel go. Upon arrival we were informed that our room hadn't been cleaned and it would be awhile before it was ready. (Check-in time is supposedly 3 p.m.) When the room finally was ready we were instructed to get our room cardkey from security and... More

I always spend Thanksgiving every year at the beach.. This year again we stayed at Crown Reef.. The staff was amazing and got a wonderful king jaquzzi suite for next to nothing being off season.. And as a frequent customer and signing up through Email you also get great deals!! Even though this is an older hotel it is still... More

I had a great experience at the Crown Reef. The location is very close, if not the closest, hotel to Market Commons, which was good for me! More

This is a nice hotel, this trip was a little disappoining. I requested a handicapped room which I did receive and was nice and clean. My complaint was that you could hear the pipes all night. Not sure what it was or what the viration noises came from but it was noisy. The other complaint would be we were behind... More

My husband and I stayed at the CR for our honeymoon during their opening season. It was Fabulous with exceptional staff, facilities and value. We thought we had a spot for life and indeed have returned year after year. Finally though we are throwing in the towel - literally. No more heated pools, no more lazy river that works, out... More

we chose this for value/ boy where we right/ riped off husbands jewelry/ did not notice until we unpacked in florida/ callled/ still waiting to hear back/ you get what you pay for/ More

We stayed here with a group. The location was very good, but we will probably not stay here again unless they update and remodel. The building, furnishings and decor are very old. One elevator in tower 2 did not work and there seemed to be a long wait for one of the other elevators. It was a challenge having check-in... More

First of all, I didn't care for the fact that the lobby was across the street from the rooms. The rooms were clean, but a little attention to detail would help. Room had a Maple Syrup-like smell, which I didn't care for. Was pleasantly surprised that the room included a full kitchen with eating and cooking utensils. Beds were comfortable... More