My recent stay at the Hilton Myrtle Beach Resort was the worst Hilton experience I have ever endured. It started with our rooms not being ready. The Bellhop was nonexistent as was the valet parking. We waited for over 20 minutes each and every time we dropped off our car before we could give them our keys. I could have... more

We recently stayed at this hotel with another family and from the moment we arrived, our experience was poor. Our room type we reserved was not available. After literally 35 minutes waiting on a manager to come from the back, we were given a lower level room which they proceeded to charge us the same rate as for the larger,... more

Overall, the hotel was nice enough. It was clean and the location was great for Tanger Outlet and Restaurant Row. The pool and the number of lawn chairs was much smaller than the other hotels we have stayed at, which was a bummer. The customer service wasn't anything spectacular. They also charge $7 per car for parking, and there is... more

This hotel is very nice. However, it is a little old. When we got to our room, the door to the balcony did not work and we called the front desk and they said they would send someone up. Never came. However, later in the stay I fixed it myself. The staff was very helpful with that exclusion. Good location.... more

Our stay was over the top!!!!! Everyone was sooo NICE and Mary Black went above and beyond her call of duty. Nothing that I asked for she didn't deliver. The ammenities were out of this world. The massage by the pool and the DJ WERE THE MOST FUN AND RELAXING THINGS WE DID. I have teenagers and they would even... more

I stayed at this Hilton for 9 weeks in 2002 and again for two day in 2009. It’s not the Ritz Carlton but it is a nice hotel. Rooms are small but have all amenities. All rooms have some sort of a view of the ocean. If you are looking for ocean view call and book a room on the... more

We had an issue with a hole in the bathroom ceiling dripping water and it was handled right away. We enjoyed our stay very much and plan to return. Staff was the best! more

Mary Black is my new best friend! She was amazing! I had numerous schedule conflicts but she worked with me everytime and promised me an amazing weekend and she totally delievered for me! I needed that weekend at beach terribly and hated to leave. Mary and everyone at Hilton were great and I definately will be back. more

The check in time was 4 pm and the check out time was 10 am......our room was not ready at 4 pm as promised..........when I asked cleaning personal for extra towels, they acted like I shot them with a tazer.......We had not been to this Hilton before so I asked when we finally got checked in at 4:30 how to... more