We stayed here on our way to Charleston also. We made reservations thru Priceline, therefore we did not get to pick our room. The fact that we got a great deal on priceline is the reason I rated the value so high. They were accomodating in changing the room from a two bed room, to our preference of a king...
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I would like to thank this guest for their feedback. I apologize for the inconvenience they experienced during their stay. Rest assured that the issue mentioned has been addressed. It seems that overall, they enjoyed their stay with us. The concerns of the summer season are to be expected. We handle every issue that is within our control. Again, I...
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It was an impromptu trip for us. We were on our way to Charleston but decided to ride through Isle of Palms and fell in love with the quaintness of the little town. We were in walking distance of several restaurants/ bars so it was nice to park the car and walk where ever we wanted to go.
We really...
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We are so happy these guests decided to drive onto the island and discovered our hotel. We are always happy to read the reviews of happy guests. We are glad they enjoyed the convenience of being near restaurants and souvenir shops. They were on their way into Charleston, which is only 12 miles south of us, so they got to...
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Didn't want to pay for ocean front. The ocean view was a great morning sunrise. The room was very clean.The front desk was helpful, we checked out early before breakfast,the desk help offered to get us something for breakfast. Would stay at this hotel again.
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We appreciate this guest taking the time to write a review for us. We are glad they enjoyed their accommodations and the friendliness of the staff. We do hope they return soon and get a chance to enjoy a beautiful view of the ocean from our ocean front room.
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We came to the Charleston area after Christmas to tour the area. Stayed two nights at the Palms Hotel. Will definitely come back. The room prices are modest - our room was comfortable and clean. We stayed in a room with no view as we were not going to be in our room much and it was very cozy. This...
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We are so happy to read of a guest who enjoyed their accommodations and more importantly, found their accommodations clean. We certainly hope they drop in again soon and bring their family and friends with them to enjoy the beautiful Isle of Palms. We appreciate this guest taking the time to provide feedback of their stay.
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The sunsets from the beach right outside the hotel were spectacular every night. The location is great--it's a cute little beach town, and in November, it wasn't very crowded. It is a nice drive into Charleston proper, and it's not far from Mount Pleasant with all its attractions.
The room was nice and clean but nothing special. It was a...
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We arppreciate this guest writing a review for us. It is always nice to read when a guest enjoys their stay. As mentioned, November is a nice time to come and visit with us, especially if you want to avoid the large summer crowds. The weather is usually still nice that time of year as well. We are glad this...
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Stayed here last weekend while visiting the Charleston area. Decided to go with an oceanfront room so that we could see the Ocean from the room. Good value - we paid $159 a night which is not bad considering the view, the nice big balcony we sat on as much as possible to view and listen to the ocean. We...
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We appreciate this guest's review and feedback. We are delighted that this guest enjoyed their ocean front view and the large private balcony. This guest mentioned that we are close to the beautiful historic city of Charleston. That is one of the perks of our location. We are glad they enjoyed their accommodations here and the fine dining in Charleston....
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Comfy beds, clean room, desk staff friendly and helpful. Great value for beach access and close to Sullivan Island as well as Historic Charleston. Had a Great Stay!
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We really appreciate this short, but sweet review. We are thoroughly happy to read that this guest was satisfied with their accommodations, location, and the friendly, helpful staff. We certainly hope to see this guest again in the near future.
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We stayed at the Palms on 10/17/11. We arrived around 8:30 pm. The room was DIRTY! The mini fridge was not clean. We needed a roll away bed. It was disgusting. The bedsprings were filthy. I'll post pics. I know you don't sleep on the bedsprings, but the linens were gross as well. Hair, little holes in the duvet (that...
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I want to first of all thank this guest for their feedback. I regret to read that this guest wasn't satisfied with their accommodations, and I apologize for that. To address a few of the things mentioned, the clerk asked if you called down to the desk that night because you have to inform us to give us the opportunity...
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I've stayed here twice for the Hotel Carolina Music Festival. Last year, we had an ocean view suite room. This year we had an inner room with no view. While we weren't in the room much, no outside view was a bit claustrophobic.
However, the beds were comfortable, the room was clean, and we had a nice flat screen TV....
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We, at The Palms, would like to thank this guest for writing this review. It is so appreciated when a guest enjoys their stay and takes the time to share their experience with others. Susan and Trenia were very happy to see their names mentioned. They both are valued staff members, along with all our staff that are known for...
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We recently spent 2 nights in here for a family wedding. The ocean view rooms are the way to go. Nice sized balcony with table and chair. The a/c blows out onto it so with the heat of the day it gets a bit warm but hey it's the south. Room was clean and sized well. Linens and beds were...
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I appreciate the feedback provided by this guest. I am happy to see that they enjoyed their stay and found their accommodations clean and their bed comfortable. This guest was concerned about the pool steps, and they will be happy to know that we have been getting bids on replacing our pool steps. I am glad that this guest found...
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