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The Palms Hotel, Isle of Palms

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All 6 Isle of Palms hotels

The Palms Hotel

2.5 of 5
1126 Ocean Blvd., Isle of Palms, SC 29451
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The Palms Hotel
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64%
Ranked #5 of 6 hotels in Isle of Palms
3.5 of 5 stars 325 Reviews
110 traveller photos
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325 reviews from our community

Traveller rating
    95
    100
    49
    40
    41
See reviews for
Families
91
 
Couples
140
 
Solo
16
 
Business
13
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Monroe, NC
Top Contributor
78 reviews 78 reviews
10 hotel reviews
Reviews in 24 cities Reviews in 24 cities
29 helpful votes 29 helpful votes
“Great Location - Needs Updating”
3 of 5 stars Reviewed 18 May 2013

Check in pretty quick, Ocean View Room okay, spacious but overcrowded with outdated heavy, worn furniture. Coffee maker in room was attached to microwave and didn't work so had to relocate it. Would rate this better if the price had not been so high. Breakfast room tight and dark with basics. Trash bags and garbage underneath building.

Was this review helpful? Yes
Angel S, Manager at The Palms Hotel, responded to this review
19 May 2013

I would like to thank the author of this review for their feedback. I would like to apologize for the inconvenience of the coffee maker not working properly. Also, we do temporarily store trash under the building until the housekeeping staff is done for the day, and then it is taken to the city's dumpster. However, it is put in... More

1 review
2 helpful votes 2 helpful votes
“Filthy and horrible service!”
1 of 5 stars Reviewed 5 May 2013 via mobile

Rooms very filthy with mildew on shower curtains and pubic hair on bathroom floor from previous guests. Slept with long pants and long sleeves in fear or bed bugs. Air condition in poor working order. General Manager not even concerned enough to return phone calls.

Was this review helpful? Yes 2
Angel S, Manager at The Palms Hotel, responded to this review
9 May 2013

We appreciate this guest taking the time to write a review for the hotel. The reviewer was reached out to, but a message had to be left due to no answer, but they have been reached out to again, and there has been a conversation with them about the issues they had during their stay. We never want our guests... More

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2 helpful votes 2 helpful votes
“Once upgraded we had a good experience”
4 of 5 stars Reviewed 5 May 2013

This hotel is older so some of the rooms have an odor. We were in town for our anniversary. We were helped out with a last minute reservation and were extremely grateful - however the first room we were provided smelled of urine or something that smelled like it. We called the front desk to let them know - not... More

Was this review helpful? Yes 1
Angel S, Manager at The Palms Hotel, responded to this review
6 May 2013

I regret to read about the situation of the first room this guest was checked in to, but I am so delighted after being accommodated, these guests enjoyed their stay. I was proud to read of the customer service extended by the staff. We look forward to these guests returning, and we appreciate the time they took to write a... More

Cottonwood Falls, Kansas
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Wonderful Place to stay”
4 of 5 stars Reviewed 3 May 2013

This hotel is under construction, it appears they are working on the roof, the outside and possibly the Garage. But the inside of the hotel is fine. The Hotel is right on the ocean. We got a good price. The clerk gave us a Triple AAA discount as my friend is a member. We got a nice room with a... More

Was this review helpful? Yes
Angel S, Manager at The Palms Hotel, responded to this review
5 May 2013

We really appreciate this guest taking the time to write a review for our hotel. We are happy to read that they enjoyed their accommodations as well the breakfast. Also our location is priceless, and the convenience of being near area attractions is a plus. We look forward to welcoming these guests again, hopefully in the near future. More

Nashville, Tennessee, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Great Place with few issues”
5 of 5 stars Reviewed 2 May 2013

I came here on business last yr and it was so nice had to bring the family back. We stayed here for beach view and spent our days in Charleston. The rooms are clean, The beds were comfy, the premises are clean, though the pool had a small problem with beatles. The breakfast was fine, but not great, the food... More

Was this review helpful? Yes
Angel S, Manager at The Palms Hotel, responded to this review
5 May 2013

We would like to thank this guest for the time they took to write a review. We are always happy to read when guests find their accommodations to be clean and comfortable. We are proud to be located on Isle of Palms, where it has been kept pretty non-commercial. It is a very family friendly area. We look forward to... More

1 review
1 helpful vote 1 helpful vote
“Priceless location”
4 of 5 stars Reviewed 23 April 2013

We made last minute reservations through booking.com, upon arrival the staff couldn't find our reservation but soon identified booking.com was experiencing a communication issue with their system, not too long of a delay. I work for an inn myself and while making my reservation first I called the hotel direct instead of a third party site and I was surprised... More

Was this review helpful? Yes 1
Angel S, Manager at The Palms Hotel, responded to this review
25 April 2013

I would like to thank this guest for their feedback and taking the time to write a review. I just want to address the comment about matching rates with third parties. I actually do allow the desk staff to match rates as long as they verify on that particular site that the rate the guest is quoting is correct. I... More

1 review
1 helpful vote 1 helpful vote
“Avoid if you can-not worth the money!”
2 of 5 stars Reviewed 19 April 2013 via mobile

I am actually staying at this hotel right now. I booked it based on other reviews on Trip Advisor. But I am sorely disappointed. I am not terribly picky about hotel rooms, but do expect them to be clean, especially for a rate of $225 a night. Our room is anything but clean. The shower is dirty and the shower... More

Was this review helpful? Yes 1
Angel S, Manager at The Palms Hotel, responded to this review
20 April 2013

I do regret to read that this guest is unsatisfied with their accommodations. They are actually staying in a handicapped accessible room, which explains why the closet area is hung lower than standard. I will be more than happy to discuss the cleanliness issues with this guest if given the opportunity before they depart. If not, they can feel free... More

sparks nv
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“great location, great sleep”
3 of 5 stars Reviewed 15 April 2013

The location can't be beat! Quiet island. There is a loud restaurant next door, but they shut down early. You are sol close to the ocean that the surf puts you to sleep. Great mattresses. The property is not quite as clean as it could be and a bit run down. But, we would stay there again.

Was this review helpful? Yes 1
Angel S, Manager at The Palms Hotel, responded to this review
16 April 2013

I am very delighted that this guest enjoyed the location of our hotel. It was nice to read that they took in the sounds as well as the views. It is very relaxing, and I am glad they were able to experience that. I also appreciate their honest feedback about the condition of the facilities. We welcome such comments because... More

Charlotte, North Carolina, United States
1 review
1 helpful vote 1 helpful vote
“Just like Family”
5 of 5 stars Reviewed 14 April 2013

We have been staying at the Palms Hotel for over 7 years now. We travel to Charleston at least 6 times a year to enjoy the beaches and the awesome weather. We always stay at the Palms. It is clean, friendly and we feel safe there. We always get an ocean front room. The island has everything you need for... More

Was this review helpful? Yes 1
Angel S, Manager at The Palms Hotel, responded to this review
16 April 2013

The entire staff wants to thank these guests for taking the time to write a review. We want to say we really love this couple as well and we always look forward to their visit. We are so glad that they feel safe and right at home when they stay here, that is really important to us. Again, we appreciate... More

Kingston, Canada
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
“Some Beach!”
4 of 5 stars Reviewed 10 April 2013

Location is everything at The Palms. We chose an ocean front room and our view was magnificent. A very short stroll took us to a fantastic, quiet beach where we walked to our heart's content. Watching the dogs frolic in the waves and listening to the crash of the ocean and the cries of the seabirds were perfect experiences. The... More

Was this review helpful? Yes
Angel S, Manager at The Palms Hotel, responded to this review
11 April 2013

I appreciate these guests taking the time to write a review for The Palms Hotel. It was nice to read that they enjoyed the location. It was a little disappointing that they weren't that impressed by the staff members, that actually surprises me a little. However, I am glad that they enjoyed the accommodations and found them to be clean... More

 
 
The Palms Hotel
The Palms Hotel
3.5 of 5 stars 325 reviews
Enter dates 1 night 2 nights
 
Seaside Inn
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Seaside Inn  
Isle of Palms, Coastal South Carolina
3.5 of 5 stars 271 Reviews
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Additional Information about The Palms Hotel

Also Known As:
Palms Hotel Isle Of
Palms Isle Of
Address: 1126 Ocean Blvd., Isle of Palms, SC 29451
Phone Number:
Region: United States > South Carolina > Coastal South Carolina > Isle of Palms
Amenities:
Beach Business Centre Free Breakfast Free High-Speed Internet Swimming Pool
Hotel Style:
#3 On the Beach Hotels in Isle of Palms
Price range (per night): ₹ 7,981 - 17,357
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
located on the beach in beautiful Isle of Palms, South Carolina. Serving as your oceanfront gateway to miles of pristine white sandy beaches and sun shadowed blue waters, the Palms Oceanfront Hotel consistently ranks as one of the best Isle of Palms hotels. Choosing the Palms Oceanfront Hotels will place you minutes away from Wild Dunes Resort, Historic Charleston, Mount Pleasant, southern Plantations, Fort Moultrie, and Sullivan's Island.Our accommodations aren’t the only thing that makes us one of the most popular Isle of Palms hotels–our knowledgeable staff can help you plan a Charleston trip that you will remember forever. The 2009 Readers’ Choice Awards from Southern Living named the Isle of Palms one of the Top 10 Best Beaches in the South. ... more   less 
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The Palms Hotel
1126 Ocean Blvd.
Isle of Palms, SC 29451
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