We booked our trip months in advance. We had planned to have conjoining rooms with 4 in each. The woman on the phone gave us a total for both rooms and a confirmation number. Apparently we should have got two confirmation numbers but we did not know that. We called two days before the trip to check if the room... more

My friends and I booked this hotel for a wedding. When we arrived we were told that they were currenlty "renewing their contracts with internet, phone, and cable." We agreed to stay anyway at a discounted rate of $69.99. We went up to our room, the hall ways smelled like urine. The room was ok but the towels were dirty... more

I travel with friends to Christmas shop and we stay at the Metropoltan and always enjoy it. It had been 3 years since our last visit and the Metropolitan is no longer "livable". The rooms were NOT clean, (garbage in our cans and dirty linens) the carpet was so dirty we were not comfortable taking off our shoes, the frig... more

I have stayed with my friends many times at this hotel BEFORE it became the Metropolitan. We used to like it because we could book a suite with adjoining room and had plenty of room with the kitchenette.... Now that it has become the Metropolitan it doesnt even function like the same hotel. It has gone down the drain with... more

This is the epitomy of the word “dump.” We stuck it out for two days because you could walk to the beach, but the conditions became more and more evident with each hour. We were willing to live with no maintenace (cabinet knobs missing, shower curtain repaired with scotch tape, permanent stains on the towels).We thought it was at least... more

This was the worst hotel stay I have ever had. The staff is very rude I got lost, called the hotel, and was told by the staff member he was not a GPS. When we finally got there the front desk staff was to busy talking to his friends than to explain the details of our stay. When we finally... more

Okay, the Ritz Carlton it's not. However, after reading many of the reviews (after booking my trip!) I was scared I was going to walk into a roach infested dump. My room was very clean and overlooked a modest but clean pool. The staff was friendly---after getting lost at 1 AM in the morning a staff member stayed on the... more

Well lets see when we got to the Hotel we were there at check in time and they kept telling us that it was gonna be 5 more minutes then ten more minutes until our room was ready and this turned into an hour out in the heat with our 19 month old daughter which disgusted me in so many... more

I made my reservation with the Metropolitain Hotel scared of not knowing what i was getting myself into. I had read all the comments left from previous guest hoping that I would not regret my desicion I went to the hotel and am very glad I did. I arrived at the hotel prior to the check in time and the... more