Let's see....A/C wouldn't run at night. Box Spring on Master bed broken! Awful smell when the A/C did run! Everything about HHI was the best! But DO NOT STAY HERE! more

After walking into the room, my husband and I quickly decided this was not a place we would dare spend one night. So we returned to front desk and returned our keys. Spinnnaker Resorts are scammers. We did not know where would be staying until we checked inat the visitors center. After placing guests in a dump,why would you expect... more

First time to Hilton Head, I just wanted the beach and 4th of July.The beach did not disappoint, the restaurants are fabulous, but the players club is an old dump. My subdivsion has a better pool. I do these timeshare tours frequently so my expectations were pretty low. These characters are serious scammers. The original telemarketer promised my husband 3... more

The only nice thing about Spinnaker hotel is its location. We prepared ourselves to sit through a standard "90-minute" show and tell for their time-share. We did not expect them to use up 3 hours of our time driving us to some remote spot on the island to show us an isolated building with a swimming pool. The person who... more

Building 200 was where our room was suppose to be. It had a terrible odor. I called the front desk and they were very accommodating and sent us to another building. It was much better. Friendly service, very good location, clean outdoor pool, well manicured grounds and those in our group who went to the exercise room liked it very... more

Wonderful stay! We stayed in building 400 and I can say that it was fantastic! Room was clean and cool. Service was great ( especially when we locked ourselves out hahaha )! It was my fiance and myself and it was our first vacation together and it was wonderful! Would definately recommend this place to everyone! Less than a mile... more

I have stayed at this resort for past 3 years. I have complained each year about the a/c return in the master bedroom each year. It is so loud when it turns on and off. Also, there are ceiling fans in the living room and other bedroom, not the master...If you have to close the door it is so stuffy,... more

We had Spinnaker Resorts call us for a timeshare special with 4 nights free. We were placed in a 2 story unit with no elevator. Plus the halls are not airconditioned. This Hotel is clean but there is nowhere to get coffe without leaving the unit. Never again!! more

When Spinnaker Resorts calls you with a real deal if you will only visit their new timeshare property in Hilton Head, do not assume the Spinnaker name means quality. We stayed at the Players Club Hotel for 4 nights and frankly, it left a bad taste in our mouths for the name Spinnaker. The hotel was an odd combination of... more