I stayed at the Crowne Plaza Hilton for 7 days and could not have asked for a better stay. The rooms were excellent, the restaurant was great, and the service was top notch. This is definitely a place where you can relax on business or personal trips. It has everything you need.....Beach close by too! More

We needed a place to stay overnight while we visited our family in Hilton Head and this hotel fit the bill. It was very reasonable in price for a winter rental, just after the holidays, and the room was huge. Woman at the front desk was very accomodating. King size bed was very comfortable as were the pillows, the bathroom... More

My husband and I stayed here for two days and could not have been happier. The location is wonderful and the rooms are clean and comfortable. It was wonderful to take walks on the beach and do some fine dining and shopping in HH. More

I'm sick and tired of poor customer service. * When I checked my reservation with the front desk (no, not Corporate reservations, the front desk at the hotel) the week before my stay, they assured me they would do their best to get me a smoking room. Upon my arrival, I was told the entire hotel went smoke-free 7 months... More

The cell phone/internet connection is still terrible at this hotel. We were here for a conference 3 years ago and were praying the connectivity had improved. NO IMPROVEMENT! The front of the building usually has several people on cell phones walking around trying to get better reception. We had a small balcony this time and if I went out there... More

The hotel is excellent in comfort and location. They have not yet upgraded the rooms as they still have the tube tvs. The rooms are not perfect,but, are very comfortable. The restaurants and bars all provided great service and good food. The gym is good with flat panel tvs there. The location is great if you are looking for a... More

The resort is located within a gated resort community ("The shipyard plantation") shared by tennis and golf clubs. Access by car is through a security checkpoint just off the main road. First time in you will be stopped for a minute while the guard gives you a temporary pass. It is later replaced by another one issued by the hotel,... More

I give this property an average due to the housekeeping. I agree with most reviews that the property is in need of an upgrade, but the rooms are just fine. The bathrooms however, do need upgrading. They are doable, IF they were cleaned better, it would not be such an issue. I noticed that many people reported the bahroom cleaning... More

I spent most of a week at the hotel for a business trip. The service for the hotel is really good. The desk staff is very professional and helpful. The hotel manager greeted me on check-in (I'm Platinum) and the room and the property was clean. The food was pretty good too, although they claim that they have a breakfast... More