I stayed at the Hyatt recently for a business conference and loved my room! The only bad part was the tub was outdated and the door to the bathroom was difficult to open. This is a nice hotel with great service. I especially thought the night valet guys were great. I realized I left my gym bag in the car... more

We reserved two rooms with the understanding that they would be connected. We also asked for a refrigerator to be in the room as we had medicine that had to be refrigerated. When we got to the hotel we found that the rooms were NOT connected and there was no refrigerator. The room situation could not be resolved as the... more

My husband and I got married last October in Asheville, and drove down to stay the night before we drove to miami for our honeymoon cruise. Normally it would have been a little expensive for us, but thanks to one of those travel websites that won't tell you where you are staying until you pay, we got an UNBELIEVABLE deal... more

The staff could not have been nicer or more accomodating. I asked for and received one of the larger double rooms since i had my two teenage daughters with me. the room was clean and beds were comfortable. There was a live bug in the bathroom and an air conditioner that was straining to work.\ For such a large hotel... more

We booked a king bed room for our wedding night. Upon learning that we were honeymooning, the staff upgraded us for free to a king bed suite (it was huge!). There were curtains around one whole side of the suite (I think we were on the corner of the building), with a lovely view. We ate downstairs in the bar... more

My husband & I recently stayed 3 nights at this hotel, he being on business & myself on pleasure! :-) We were very pleased, found it to be very up to date. I will say the bathroom was a bit small compared to some I have stayed in, but no real issue. The location is GREAT, many restaurants very close... more

I'm moving to Greenville and I've stayed here twice recently. First the stuff I didn't like.... Parking is $6.00 a day and the garage is a bit of a hike to the bank of elevators. There is valet parking available if you don't mind paying even more however. There is no fridge or microwave in the room, which makes sense... more

This hotel is conveniently located in the heart of downtown Greenville, and is handy to many restaurants and shops. The overall feel of the hotel was comfortable and secure and the staff was very friendly. But why do upscale hotels continue to charge for conveniences like internet access and parking when I can get a room at a 2-star establishment... more

My family and I had planned to stay here for three nights on a long weekend trip. After one night we ran screaming from the place. We were serenaded by the jazz festival as we tried to turn in for the night and then woken up around 1am by something louder outside and the sound of guests on our hall... more