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The Westin Poinsett, Greenville

4.0 of 5
120 South Main Street, Greenville, SC 29601
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The Westin Poinsett, Greenville
Ranked #1 of 61 hotels in Greenville
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499 reviews from our community

Traveller rating
    340
    95
    40
    16
    8
See reviews for
Families
75
 
Couples
140
 
Solo
26
 
Business
145
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
York, United Kingdom
Senior Contributor
36 reviews 36 reviews
23 hotel reviews
Reviews in 31 cities Reviews in 31 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 18 May 2013 NEW

The outside of this hotel is beautiful and the welcome from the staff was very courteous, you go up one flight of stairs to the lobby and reception and it is a stunning space. We were upgraded to a suite and in all honesty for a suite it wasn't very impressive, please don't get me wrong it was a big... More

Was this review helpful? Yes 1
Fabianu, General Manager at The Westin Poinsett, Greenville, responded to this review
21 May 2013

Dear David, It has been 13 years that this hotel has been fully restored and re-opened to the public. Honestly, it was a close call and could have been demolished instead. Guests like you, appreciating the unique character of a hotel that was built in 1925, but enjoying the modern amenities that we are offering at the same time, are... More

Charlotte, North Carolina
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 18 May 2013 NEW via mobile

Full service, professional and adorable staff. Well run, well managed old hotel with lots of charm. Stayed here many times. Janis the concierge helps tremendously with recomendations and reservations. The front desk great. Nice lobby bar.

Was this review helpful? Yes 1
Fabianu, General Manager at The Westin Poinsett, Greenville, responded to this review
21 May 2013

Dear Richard, Your review is short and to the point. We sincerely appreciate all your positive adjectives describing our hotel. As well, we are especially grateful for your highlighting of our Concierge and Front Desk Team. After all, it is the staff that makes the difference. Thank you for your feedback. More

Brooklyn, New York
Contributor
20 reviews 20 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 17 May 2013 NEW

You can feel and live Greenville's past in this historic, classic hotel with gracious service. The location in the heart of downtown is ideal for exploring Main Street (recently cited in Travel & Leisure as one of America's best), the West End district complete restaurants, boutiques and art galleries, Falls Park on the Reedy with a curved cantilever bridge, Fluor... More

Was this review helpful? Yes 1
Fabianu, General Manager at The Westin Poinsett, Greenville, responded to this review
21 May 2013

Dear guest, Thank you so much for your detailed review of our city and the many attractions it has to offer. All these venues can be reached by foot or through a complimentary ride in our golf cart. Thank you for noticing our freshly baked cookies, offered every day as of 3pm at check in and the infused water, available... More

Atlanta, Georgia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 17 May 2013 NEW

The hotel was much nicer than expected. Beds are marvelous. Staff was very helpful and pleasant. Location was ideal. Would not hesitate to stay there again. The food was very good and you did not leave hungry.

Was this review helpful? Yes 1
Fabianu, General Manager at The Westin Poinsett, Greenville, responded to this review
21 May 2013

Dear Carole, We sincerely appreciate the compliments about our hotel, service, staff and food. It sounds like we might have an opportunity to seeing you again. We definitely look forward to it. More

Greenville, South Carolina
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 17 May 2013 NEW via mobile

Our out of town wedding guests absolutely loved staying at the Westin. We booked our rooms for the wedding weekend through Somers and she was very easy to deal with even though Artisphere was the same weekend. She went above and beyond helping our group by adding two rooms at a time as they would fill up. Our guests loved... More

Was this review helpful? Yes
Fabianu, General Manager at The Westin Poinsett, Greenville, responded to this review
21 May 2013

Dear Taylor, You clearly picked the perfect weekend, our downtown location can’t get any better with the excitement of the Artisphere. It is wonderful to hear that Somers took such nice care of you and helped make your wedding weekend so special. Please join us again (with or without guests); Greenville is always worth a visit. All the best to... More

Greenville, South Carolina
1 review
5 of 5 stars Reviewed 14 May 2013

We held a small one-day meeting at the Westin. It's a beautiful venue and the staff was great; from the pre-planning process to onsite help, everyone was very friendly and helpful. I would definitely recommend the Westin Poinsett.

Was this review helpful? Yes
Fabianu, General Manager at The Westin Poinsett, Greenville, responded to this review
21 May 2013

Dear Kristin Thank you for your kind words about our venue and friendly staff. We sincerely appreciate your endorsement and hope that we can plan more meetings for you soon. Until then, our best wishes. More

Greenville, South Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 13 May 2013

We love the Westin for in-town getaways. A wonderful staff and a beautiful "old-school" hotel with all the updates we need. Just enjoyed the Mother's Day brunch this weekend, which was a souped-up version of their usual offering on Sunday. Lovely service, great food. Thinking we've found a new family tradition...

Was this review helpful? Yes
Fabianu, General Manager at The Westin Poinsett, Greenville, responded to this review
21 May 2013

Dear Catherine: Getting reviews like yours about our holiday brunch makes us especially proud. As a local resident you have many options and we are grateful that you picked the Westin. You can start your new family tradition with our next brunch on Thanksgiving! We look forward to welcoming you back! More

Augusta, GA
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 9 May 2013

I visited with two girlfriends. Delightful stay. Greeted downstairs by valets, directed to lobby area. Check in rapid and friendly. Room large and very well appointed. Large very nice bathroom. As usual beds very very comfortable. Very clean and well stocked. Only two disposable coffee cups and one regular coffee. This could be a little more generous.

Was this review helpful? Yes
Fabianu, General Manager at The Westin Poinsett, Greenville, responded to this review
13 May 2013

Dear Mary, Thank you for your high praises on our staff’s warm welcoming and our luxurious rooms. We’re glad you and your girlfriends enjoyed all facets of your stay, including the heavenly beds. As for the coffee, we generally stock two regular coffees and provide more upon request. We will make sure it is correctly set up when your return;... More

Greenville SC
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 May 2013

I booked a room at the Westin Poinsett on New Year's Eve and had a wonderful stay. I booked it through Priceline and got a spanking' good deal to say the least. Very comfortable corner room which was quiet and nice with two windows looking back southwest over Greenville. The room was very clean and with an extremely comfortable bed.... More

Was this review helpful? Yes
Fabianu, General Manager at The Westin Poinsett, Greenville, responded to this review
10 May 2013

Dear Guest, We’re so glad you chose the Westin Poinsett as part of your New Year celebrations and are pleased to hear that you thoroughly enjoyed your stay. Thank you for the nice comments about the cleanliness, the comfort of the bed and our popular breakfast buffet. We hope you will not wait until New Year's Eve before you return;... More

Hartsville, South Carolina
Top Contributor
88 reviews 88 reviews
20 hotel reviews
Reviews in 51 cities Reviews in 51 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 30 April 2013

My wife and I spent a weekend here for our son's wedding. The rooms were nice but lacked simple things that you find in much cheaper hotels, like a refrigerator and microwave. The room were quiet but a little small. The staff was very nice and tried hard, but I was disappointed when checking out not to get a hard... More

Was this review helpful? Yes
See 2 more reviews by RichardZ for Greenville
Fabianu, General Manager at The Westin Poinsett, Greenville, responded to this review
6 May 2013

Dear guest: First of all: Congratulations to your son’s wedding! Allow me respond to your comments. Refrigerators and microwaves are available at no charge and will be delivered to your room upon request. As for the copy of your bill, we gladly print one for you; just let our Front Desk know. In order to be more environmentally friendly, we... More

 
 
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Additional Information about The Westin Poinsett, Greenville

Also Known As:
The Westin Poinsett, Greenville Hotel Greenville
The Westin Poinsett, Greenville Hotel
Westin Poinsett Greenville
The Westin Poinsett Greenville
Poinsett Hotel Greenville Sc
Westin Greenville
Greenville Westin
Address: 120 South Main Street, Greenville, SC 29601
Phone Number:
Region: United States > South Carolina > Greenville
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#1 Business Hotels in Greenville
#2 Family Hotels in Greenville
Price range (per night): ₹ 9,545 - 15,725
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The only 4-diamond hotel in Greenville, our downtown location puts you in a great spot for exploring the city. Onsite, we have over 10,000 sq ft of event space, perfect for all types of occasions ... more   less 
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The Westin Poinsett, Greenville
See the lowest price*
Enter dates 1 night 2 nights
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