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BEST WESTERN Sweetgrass Inn

2.5 of 5
1540 Savannah Highway, Charleston, SC 29407-7845
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BEST WESTERN Sweetgrass Inn
Ranked #23 of 54 hotels in Charleston
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313 reviews from our community

    Trip type
Traveller rating
    132
    103
    37
    19
    22
Date Rating
Düsseldorf
Senior Contributor
37 reviews 37 reviews
33 hotel reviews
Reviews in 29 cities Reviews in 29 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 18 May 2013 NEW

Hotel is located outside of the city center on Savannah Highway. From the hotel it is a quick 10 minute drive to Downtown Charleston where lots of parking space is available so we didn´t mind staying outside. Very warm welcome at the front desk. Quick check-in. Our request for a quiet room was kindly granted. Hotel is divided into two... More

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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 17 May 2013 NEW via mobile

We thought BW Sweetgrass Inn was a super value. Our room was very clean, the bed comfortable and the HD TV a nice touch. The desk clerk was very pleasant. Ethernet breakfast selection was quite nice and the dining area well kept and neat. The attendant kindly provided a double cup so the hot coffee could be handled with comfort.

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See 2 more reviews by Bill A for Charleston
Jacksonville, Florida
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 14 May 2013 NEW

We booked this hotel because of it's close proximity to downtown Charleston and there weren't very many options due to last-minute booking. After staying, we wouldn't have minded the extra 10-min drive down the highway to stay in North Charleston at a nicer hotel for the same or cheaper price. The room was an average size, good enough for the... More

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See 3 more reviews by li5254 for Charleston
Bill R, General Manager at BEST WESTERN Sweetgrass Inn, responded to this review
18 May 2013

Dear li5254, Thank you so much for taking the time to share your opinion. We really do appreciate the feedback. I am sorry that you did not thoroughly enjoy your recent visit with us. Please know that we take these reviews very seriously and are constantly striving to improve. Again, thanks for the feedback. We hope you'll give us another... More

New Jersey
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 12 May 2013

Decent hotel. Rooms were not fancy but they were clean and the beds were comfortable. The location on the Savannah Highway was great, close to all of the Charleston attractions. I don't love staying at motels with outside doors to the parking lot, rather than a hotel having a lobby, but I'd probably stay here again because it was clean... More

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Bill R, General Manager at BEST WESTERN Sweetgrass Inn, responded to this review
18 May 2013

Dear Aurora1999, Thank you for taking the time to review our property. We really appreciate the opportunity to interact with our guests through forums such as this one. I was pleased to read that you enjoyed your recent visit with us and would consider staying with us in the future. As we share these reviews with our staff, I am... More

Atlanta, Georgia
1 review
5 of 5 stars Reviewed 12 May 2013

This hotel is very convenient where it is to Historic Downtown Charleston and the staff is helpful and friendly. The breakfast was good & the service. At night it was quiet overall even if really busy with lots of guests. I travel only a few times a year for business and pleasure and rarely need my schedule changed due work... More

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Bill R, General Manager at BEST WESTERN Sweetgrass Inn, responded to this review
18 May 2013

Dear university99, Thank you so very much for taking the time to review our property. We really appreciate the feedback. I was delighted to read that you enjoyed your recent visit with us. We strive to insure that all of our guests enjoy not only their visit to Charleston but their stay with us as well. It was great to... More

Henderson, North Carolina
Top Contributor
74 reviews 74 reviews
13 hotel reviews
Reviews in 28 cities Reviews in 28 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 12 May 2013

I made the reservation online...checked in without a hitch. Front desk staff nice and helpful. Our room was nice, roomy and clean. The bed was also very comfy and slept well. The bathroom was very well taken care off also. I would have preferred an in room safe to leave some things while out. The breakfast room had the basic... More

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See 10 more reviews by RoadKing8084 for Charleston
Bill R, General Manager at BEST WESTERN Sweetgrass Inn, responded to this review
18 May 2013

Dear RoadKing8084, Thank you for taking the time to share your comments with us regarding your recent visit. I was overjoyed to read your review. Comments such as yours are why my staff and I do what we do. We consider all of our associates gems, our breakfast attendant, Linda, is a diamond amongst those gems. Thank you for noticing... More

Sylva, North Carolina
1 review
5 of 5 stars Reviewed 10 May 2013

I stayed 3 nights and had a great experience. The room was very clean, the breakfast very good. Linda Antwine, working in the Breakfast room did the most wonderful job. She kept it clean, and truly took care of the customers. This is the best stay ever!!!

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Bill R, General Manager at BEST WESTERN Sweetgrass Inn, responded to this review
11 May 2013

Dear Lonnie J, Thank you so much for taking the time to share your comments with us. We really do appreciate the feedback. I was so happy to read that you enjoyed your visit with us, especially your interaction with Linda in our breakfast area. Linda is truly a superstar on our staff. I am certain she was delighted to... More

Key West, Florida
Top Contributor
90 reviews 90 reviews
9 hotel reviews
Reviews in 34 cities Reviews in 34 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 7 May 2013 via mobile

The lady Genea (hope I spelled right)at the desk (5/6/13) was so helpful and accommodating that she went far beyond what I've ever seen someone at the front desk do. The place was very clean. The prices are very reasonable especially at the beginning of the week.

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Bill R, General Manager at BEST WESTERN Sweetgrass Inn, responded to this review
11 May 2013

Dear Diamond3650, Thank you so much for sharing your recent experience with us. We really appreciate the chance to interact with our guests through this forum. I was happy to read that Ja'Na was able to provide such wonderful service during your visit. We consider all of our associates gems; Ja'Na is truly a diamond amongst those gems. Again, thank... More

Bend, Oregon
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 5 May 2013

the walls and door are paper thin, and when we left the room we returned to find it never closed. never stayed at a hotel that doesn't have the doors automatically close. we were lucky our valuables were still there. it's an external set up so cars are below or in front of the rooms, kids running down the outdoor... More

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See 2 more reviews by bigredmachine1975 for Charleston
Bill R, General Manager at BEST WESTERN Sweetgrass Inn, responded to this review
11 May 2013

Dear bigredmachine, Thank you for taking the time to share your opinion. We really appreciate the feedback. I am sorry that you did not thoroughly enjoy your visit with us. We strive to insure that all guests enjoy not only their visit to Charleston but their stay with us as well. In your case, it seems we fell short of... More

Senior Contributor
22 reviews 22 reviews
Reviews in 18 cities Reviews in 18 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 May 2013 via mobile

The room was spacious and the bed very comfortable, but the room had a musty, damp odor. Breakfast was good with a few extras like blueberry waffles. A helpful staff member in the breakfast room assisted with breakfast and provided Charleston brochures. The check in person outlined on a small map the location of our room, but incorrectly told me... More

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See 2 more reviews by 40404 for Charleston
Bill R, General Manager at BEST WESTERN Sweetgrass Inn, responded to this review
11 May 2013

Dear 40404, Thank you for taking the time to share your comments with us. We really appreciate the feedback. I am sorry that you were less then totally satisfied with your recent visit. Our goal is to insure that all of our guests enjoy not only their visit to Charleston, but their stay with us as well. I have directed... More

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Additional Information about BEST WESTERN Sweetgrass Inn

Also Known As:
Best Western Sweetgrass Hotel Charleston
Best Western Sweetgrass Hotel
Best Western Charleston
Charleston Best Western
Address: 1540 Savannah Highway, Charleston, SC 29407-7845
Phone Number:
Region: United States > South Carolina > Coastal South Carolina > Charleston
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#21 Family Hotels in Charleston
Price range (per night): INR5,543 - 9,988
Hotel Class:2.5 star (2.5*)
Reservation Options:
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