I recently stayed at this Best Western and found that the hotel was dated in terms of rooms and service as if it was stuck in the 1970's. I stay at other hotel chains such as Marriott or Hyatt and Best Western is clearly in third place. The room itself and bathroom were of an old design with sliding bathtub...
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Great hotel, wonderful service. Staff very accommodating. Beautiful views, close to the city. We'll stay here again.
We stayed here for 3 nights with extended family and did the Charleston thing. Got the hotel on Hotwire and my only complaint is it is too far away from the downtown area to have it listed as a downtown hotel. The trolley service to the downtown is free, but takes forever with all the stops and the trolley changes...
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Reviewed 16 February 2012
Not as close to downtown as we would have liked but it was cheaper. The room was ok...nice bed. Staff was very pleasant and we enjoyed the bar.
We stayed here Memorial Day weekend. We arrived in Charleston earlier then expected and were allowed to check in 2 hours earlier without an additional charge which was very nice. Our room was very clean and towels were clean. We requested extra towels and pillows and they arrived within 15 minutes. We decided to go to the pool and the...
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Dear Cherefamily,
Thank you for taking the time to write a review for our award-winning Best Western Plus in Charleston, South Carolina. We are delighted to read that our staff exceeded your expectations and that you enjoyed your time with us. Thank you again for choosing to stay with us, we hope that we will have the honor of serving...
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My husband and I stayed here on May 23, 2012. Then I stayed alone on May 24th while he was a patient in the VA hospital. The hospital rate was extremely affordable, especially in a city like Charleston, SC. I don't know what the normal rate is but all I can tell you is that when the front desk people...
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Dear Cheryl Abbott,
Thank you so much for choosing our Best Western Plus during your most recent visit to Charleston, South Carolina. We appreciate your review of our hotel and your business with us. We are delighted that you enjoyed your stay with us and that our staff met all of your needs. We hope that we will have the...
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An average hotel; clean rooms & common areas; very friendly staff. The location is not "downtown"; you must drive or take other transportation everywhere. Parking in this city is expensive, though free at the hotel. When you leave your room to explore the city, make sure to put the "please clean room" sign on your door handle or you may...
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Dear Koya65,
Thank you for choosing to stay at our award-winning Best Western Plus in Charleston, South Carolina. We appreciate your comments and your business at our hotel. We apologize that the laundry staff were running behind during your stay with us. Charleston is a very busy city, we are honored to be a popular hotel in Charleston. We will...
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My sister graduated from the Medical University of SC last week, so my wife and I traveled to Charleston for the ceremonies. This particular Best Western offers an MUSC rate, which was substantially less than the regular rate, so my sister booked us a double room with that special rate. I've learned that staying in Charleston is quite expensive, and...
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Dear Osunut2,
Thank you for choosing to stay at our award-winning Best Western Plus during the MUSC ceremonies. It is our pleasure to offer discounted rates for special local events in Charleston while still offering much lower traveler rates as compared to competitor downtown hotels. We offer full service amenities, such as complimentary parking, free breakfast, free hi-speed internet access,...
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A tad dated. Staff was VERY nice, though. Housekeeping was super nice. Unless I'm naive, it would have been nice to know this was a pet friendly hotel. Wasn't too crazy about that. But, at least I didn't see obvious evidence anywhere I was except seeing the dogs in the lobby. Dated TVs in rooms, but you shouldn't go to...
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Dear akoonts,
Thank you so much for taking the time to write a review for our award-winning Best Western Plus in Charleston, South Carolina. We are delighted that you enjoyed your stay with us. We are looking forward to having the opportunity to serve you again in the very near future. There are always plenty more sights to see in...
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My boyfriend and I traveled to charleston for a week from may 6th-12th and this hotel had some of the best rates in the area. Its not exactly downtown as the name might suggest but there is a local trolley that stops right by the hotel that can take you to all the attractions. The room we stayed in was...
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Dear mcmsw12,
Thank you for choosing to stay at our award-winning Best Western Plus in Charleston, South Carolina. We are so glad you got to experience our southern hospiality during your stay with us. We are looking forward to serving you during your next trip to Charleston.
Lindsay Diehl, Mountain Top Management, LLC
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