I don't know if I just had a run of bad luck, or if this establishment needs help. The front desk team is responsive and most are together and professional. Check in went well. We discovered that there was no hair dryer in our room, called about it twice, then one was delivered. Coffee in room was only replenished if... more

This is a larger property than many hotels in the area. With its proximity to the airport and the very abundant meeting spaces, it's reasonable to expect this is a property that caters ore to medium size meetings than it does families and business travelers. Still, there are a lot of touches than have gone buh-bye in the last few... more

We stayed here for two nights the first week of July. We booked the trip through hotwire and received an excellent price. The hotel common areas were very nice. Hotwire had rated the hotel at 3 1/2 stars. We would agree with that rating except for the condition of the bathroom. The tub drained very slowly, and the grout and... more

We stayed there just for 1 night, to have a base for a quick stopover in Charleston. The location is great, near the Interstate, but you cannot hear it. The beds and pillows are great. Flat screen tv in the room. It was clean but worn. This is an older hotel and it shows the wear and tear. Service from... more

This hotel is older and has been redone. It was not dirty and had everything I needed but wasn't anything special. The bed was comfortable and the room had a nice flat screen tv with movie rentals on it. There is an outlet mall and resturaunts close. The hotel does allow dogs, so certian areas did smell but my room... more

This is the worst Sheraton I have stayed in. The rooms are run down and shabby. We got a room on the Starwood Preferred Guest Floor. When entering the room we found yellowish pillowcases with stains and they smelled very unfresh. I had to ask the maid to change them and we got "white fresh" pillowcases. Makes me wonder if... more

If you're looking for a business hotel where you don't have to interact with customer service agents, then this hotel is for you. Unfortunately you will have to interact with customer service because the hotel is falling apart! Two stays on separate times; on both times the card reader was broken on different rooms. I don't mind the extra trips... more

During my stay this weekend I noticed that the hotel has made some changes since my stay in August for the Michelin Challenge rugby match. The Club Level has been downsized to just the 8th floor (instead of both the 7th and 8th floors), though the 7th floor has the designation of the SPG floor. And they've finally replaced those... more

My wife and I stayed here two nights on a recent trip to Charleston. I had originally booked a hotel downtown, but had stayed at this Sheraton before and had enough Starpoints for a free stay this time. While the hotel is located outside of town, it is only a 15 minute drive from the center of Charleston. If you... more