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All 3 West Warwick hotels »

Extended Stay America Providence-Airport-West Warwick

2.0 of 5
1235 Division Road, West Warwick, RI 02893
Hotel amenities
Ranked #3 of 3 hotels in West Warwick
2.5 of 5 stars 14 Reviews
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14 reviews from our community

    Trip type
Traveller rating
    2
    3
    3
    3
    3
Date Rating
Heather W
East Hartford, Connecticut
Reviewer
3 reviews
1 of 5 stars Reviewed 23 January 2012

I stayed here 2 nights for business and was afraid to leave my room. I also worried about the safety of my car and belongings while I was at work. The lobby was beautiful. And then I got upstairs. The hallway reeked of old food, cigarettes and marijuana. My room didn't smell.... until all of the hallway smells creeped under... More

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Christopher Thomas-Moore, Manager at Extended Stay America Providence-Airport-West Warwick, responded to this review
6 February 2012

I recently received a copy of your review of the Extended Stay America Providence - Airport - West Warwick. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies. As this hotel’s manager, I challenge our staff to continually... More

jenny129
Colebrook, Connecticut
1 review
1 of 5 stars Reviewed 11 November 2011

I stayed here for business and left with bed bugs! I am covered with bites from head to toe - went to walk-in and they confirmed my worst fear, they indeed are bed bug bites. I called to report the issue so no one else would fall victim to this, they said they would check my room - I called... More

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Christopher Thomas-Moore, Manager at Extended Stay America Providence-Airport-West Warwick, responded to this review
6 February 2012

Thank you for taking the time to review your recent stay at Extended Stay America Providence - Airport - West Warwick. Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay wasn't 100% satisfactory. Please understand how truly sorry I am. The experience you described is truly regrettable. We strive to ensure that our... More

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DOR28
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3 of 5 stars Reviewed 7 September 2011

After a long drive and checking in, we found that the toilet was not operational. This made the evening quite frustrating. We felt that it was something that should've been verified before someone checks in. All other areas of the hotel were clean and the hotel served the purpose of its operations as advertised. Staff was pleasant and the manager,... More

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Pleasuretraveler
Hartford, CT
Senior Contributor
35 reviews
22 helpful votes
3 of 5 stars Reviewed 2 August 2011

I agree with most of what was written by the previous reviewer. Generally, this is a basic no-frills hotel. That is what Extended Stay America offers. No pool. No food. No free internet. Few services. Kitchen in room is helpful if you bring your own food. Larger refrigerator, two-burner stove, microwave oven, toaster, sink, utensils, pots and pans, dishes, glasses... More

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MR_PHL
Philadelphia
Top Contributor
58 reviews
113 helpful votes
2 of 5 stars Reviewed 31 July 2011

I got a room here at a really nice price was was relatively pleased. Have been leery of Extended StayAmerica properties, but they do seem to be working to improve their properties. Location: Surprised that its advertised as an airport hotel as it seems to be a pretty good distance from the Providence Airport. So I might shy away from... More

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drzhivago47
North Kingstown, Rhode Island
Contributor
20 reviews
11 helpful votes
2 of 5 stars Reviewed 26 November 2010
1
person found this review helpful

I thought this place would be OK for the few days we needed to be in RI but I was sadly mistaken. Our room was supposed to be non-smoking but everything reeked of smoke. If you didn't smell it right away it slowly worked its way into your clothes! I thought it would be good with the kitchenette but they... More

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workinggirl124
Worcester, Massachusetts
2 reviews
2 helpful votes
2 of 5 stars Reviewed 18 August 2010
2
people found this review helpful

Other than the service personel, who were all extremely nice and pleasant, the rest of the experience was not good, at best. 5 of us stayed in 2 rooms located kitty corner to one another. The majority of other hotels were sold out due to Waterfire, but we were happy to find a room near by for the night. The... More

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prinman
West Warwick, Rhode Island
1 review
4 of 5 stars Reviewed 13 July 2010

My daughter went to a soccer camp at URI. This place was under 20 min. to the school. The room was clean and the kitchen was fine.I read some other reviews and was a little concerned but this place was great. Yes the TV is a tad small, but there were 2 desks in the room and a nice oversized... More

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Byter
New York
1 review
2 helpful votes
1 of 5 stars Reviewed 11 October 2009
2
people found this review helpful

I travel to the Providence area every weekend (son plays football at Brown). Our normal hotel selections were not available so I took a chance on Extended Stay. I booked a king size bed non smoking room on line. Our room reeked of cigarettes and there were huge stains on the carpet. There were several fruit flies in the room.... More

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sc00p
South Florida
Reviewer
3 reviews
1 helpful vote
3 of 5 stars Reviewed 29 May 2008

Made a last minute reservation at this hotel for two nights. There were several events happening in the area and other hotels were booked throughout Providence. The room was clean although sparse. When I checked in, the front desk person was pleasant. The TV was the smallest I've seen in a hotel in quite a while. I think it was... More

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Extended Stay America Providence-Airport-West Warwick Also Known As

  • Extended Stay West Warwick
  • West Warwick Extended Stay
Address: 1235 Division Road, West Warwick, RI 02893

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