So sad to say this was a big disappointment. The plumbing did not work when we checked into our room and they were slow to respond. The second day they did NOT CLEAN THE ROOM! At around 5 pm we came in to change to find a dirty room. Called and requested it be cleaned. On our way out we... More

We were very pleased with the ease of check in and the general quality of this hotel. However I cannot rate it a 5 because it did not have a safe deposit box in the room. I would expect this in a hotel of this quality. Also, the full length mirror had no light over it and so was not... More

Very nice CY in so-so surroundings, but very convenient to PVD. Turn in your rental and the CY shuttle will pick you up at the rental car complex. Rachel at the front desk was very, very helpful with dining advice and general help. Nice new lobby in the new CY cafe bistro design. Will stay here again. More

A couple weeks prior to our stay, I booked our room over the phone with Rachel, who could not have been nicer or more helpful. Upon check-in, we were warmly greeted. Later that day, due to an apparent hotel system glitch, our initial check-in was not recognized and our room was momentarily given to someone else. The problem was efficiently... More

As a lifetime platinum member with Marriott I expect great service and clean facilities. This Courtyard in Warwick has both of them. They have redone their hotel in the last year or so and I must say it is superb. Great eating facility, outdoor lounging, and pool facility. Will stay here again. More

The hotel staff were helpful and personable. We arrived before check in time after driving 14 hours. They immediately accomodated us and got us into our rooms. The rooms were clean and the beds were very comfortable. Shower was great too. The location was great. About 10 minutes to Providence and 30 minutes to Newport. I would absolutely stay in... More

This hotel lives up to the Courtyard standards. The room was nice and clean. There was a small fridge and microwave, very convenient given that the ONLY food visibly nearby is a Dunkin' Donuts. When we first got into our room, we thought it was a smoking room. The smell was so strong we had to inform the front desk.... More

The hotel was going to have a planned water outage. They contacted me prior to arrival to warn me, then again at checkin. On the day of the water outage, I got another letter hand carried by housekeeping. When I returned to my room that day, they had left a phone message reminding me of the water outage. THEN, I... More

There is nothing like just relaxing and watching the movie "ET" with the family on a Sunday mid-afternoon when housekeeping comes to the door and you open the door and tell them that you don't need a service today, and then not even two minutes later the front desk is calling the room phone telling you that they smell smoke... More