We are long time, dedicated Marriott people so we have stayed in many of their hotels. This rates up there as one of the best we have ever had the pleasure of visiting. Unfortunately we had to go to Rhode Island for a family funeral so I checked Trip Advisor (as always) to look for a place to book for...
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Most of my family lives in RI and when I go home for a visit, I stay at the Courtyard in Lincoln, RI. The staff is always friendly and the room is always clean and comfortable. Close to a small shopping center with a few restaurants and a movie theater. I stay here so often my little nephews think it's...
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Normally you expect a Courtyard to be a bed, a desk and a breakfast buffet in the morning. Well, this one is a lot more than that...I was pleasantly surprised and left thinking "I can't wait to come back here". And since my office is only 5 minutes away, I will be back!
*The lobby and main floor have this...
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Hello,
Thank you so much for sharing your recent Courtyard experience with us. I am so pleased that you were so impressed with our new design and renovation. It won't be long before all properties in the Courtyard brand will have a similiar look and feel!
Your greatest compliment is knowing when travel brings you back to Lincoln, RI, our...
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I just returned from a one night stay at the Courtyard Lincoln. The front desk person was friendly and professional. The room was very clean. The shower was great. The beds had five pillows each. The room had a microwave, refrigerator, and coffeemaker. Would definitely stay here again.
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Hello,
Thank you for selecting the Lincoln Courtyard for your recent hotel accommodations. I am so pleased that our staff demonstrated great customer service and hospitality. Thank you for making a decision to stay with us again. We look forward to Welcoming you back.
Sincerely,
Marty M. Ranone
General Manager
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I just came off of a one week stay here. The hotel is clean and updated, and it's right off the highway. It's only 13-15 minutes outside Providence and there are stores and restaurants nearby.
The downside of my stay was the customer service. At check-in, the girl working asked me my name, asked for my credit card, and handed...
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Hello,
Please accept my most sincere apology for our lack of delivering outstanding customer service during your recent stay. It is so disappointing to learn that your arrival experience was not welcoming and informative, as you so deserved. Most importantly, I do apologize that we failed to recognize and acknowledge your loyalty with Marriott. It is through guest comments and...
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I stayed at this hotel on July 28 at the suggestion of my son, who works in Woonsocket. I was told that this hotel is very popular with business people, and is usually close to capacity, because Amica HQ is located right up the street and CVS HQ is close in the next town. Hotel is located right next to...
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Hello,
The greatest guest compliment we receive is a recommendation for others to visit our property. Thank you so very much for sharing your recent experience at the Lincoln Courtyard and acknowledging the great service and services provided to you by our staff. It truly is our pleasure to be of service and to provide a memorable lodging experience for...
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Stayed in late June on a trip to Rhode Island and loved the Courtyard. As a lifetime Platinum Member it had everything i'd hope to expect from a Marriott. Friendly Front Desk, clean rooms, fast internet all made the stay better. The General Manager does a great job of running this hotel.
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July 6, 2011
Thank you for your wonderful feedback and comments regarding your recent stay at our property. Our associates take great pride in providing our guests with a superior service everyday. On behalf of the entire staff, Thank you for the opportunity to be of service and for sharing your experience with us. We truly value your loyalty with...
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I set up a room block at the Courtyard for my recent wedding. The coordinator was very helpful and responsive, and gave us a tour of the facility when we first visited. Everyone who stayed at the hotel for the wedding told me the rooms were nice (my suite was great, too), and we loved being able to use the...
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July 6, 2011
Thank you for your great feedback and comments regarding your recent stay at the Lincoln Courtyard. Our goal is to create a memorable experience and provide exceptional customer service to all of our guests, everyday. I am so happy that our service and services exceeded your expectations. On behalf of the entire staff, Thank you for sharing...
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I stayed here for almost 2 weeks on business, and I was extremely pleased with how polite the hotel staff was to me and other guests. The bistro cafe had a decent enough selection of food whether for breakfast or dinner. I never ate lunch there, so I couldn't judge them on those dishes. There was a plumbing issue with...
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July 6, 2011
Thank you for taking the time out of your busy day to share your comments and valuable feedback with us. On behalf of the entire staff at the Lincoln Courtyard, it was truly our pleasure to serve you. Thank you for giving us this opportunity. We know you have many choices for lodging and we are so...
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I stayed in this hotel for work for several weeks in a row. The last time that I checked in, it was late at night. When i was ready for bed, I went into the bathroom to take a shower and discovered that the shower had obviouslly not been cleaned, judging by the multiple hairs and shower scum. I kind...
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Please accept my most sincere apology for your recent experience at our Courtyard property. I am truly sorry and disappointed that your room was not serviced thoroughly. Please be assured that your feedback is important to us and your concerns have been addressed. I do hope we have an opportunity to be of service to you the next time your...
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23 Reviews
123 Reviews
