We have stayed at this Fairfield several times in the past and have found it clean and well maintained. We reserved eights nights in December. When we checked in, the clerk apologized that she did bot have any sleeves for the key cards. She wrote our room number on a piece of scrap paper. We should have taken this as... More

Selected this hotel mostly on price for a trip to RI for a high school reunion. The staff here is exceptionally helpful and friendly. My room was very spacious and comfortable. I would give it a clean/condition rating of 8/10 mostly because of the bathroom (the grouting in the bathtub area was just starting to get a bit discolored) and... More

Well, no bed bugs like the below reviewer had, but lots of little issues that add up to a very, very poorly run property. No shampoo in the room - and several requests to staff yielded a different response each time. The truth? They had none and had no intention of getting any any time soon. So just say that... More

I am an exterminator by trade and the first thing I do when staying at a hotel is check for things. This time was no different. As soon as I entered the room, I first check the dresser draws. I opened the the top drawer and there they were. My eyes caught four of them as they scuriied into the... More

The hotel itself was clean, comfortable and had great folks at the front desk. Unfortunately the stay was marred by frustrating card charges that have still not been resolved. Here's what happened: - I reserved a room for two nights then called a week later to add a third. I was told that this would not be a problem and... More

We recently stayed at the Hotel, for a wedding, and our experience at this hotel was wonderful. Our rooms where comfortable, welcoming, and we appreciated our "Goody Bags" that where in our rooms. Most of all where the employees, that worked MORE than hard!!!!!! Any problem big, or small was fixed right away NO QUESTIONS ASKED!!!! We hope to travel... More

This hotel has great customer service and friendly staff. The one thing that I saw is that it's a little old and they need to take care of it better. For example: my room was on the third floor and I noticed a water mark on the ceiling. I noticed black marks (6 inches long) on the wall heading to... More

We arrived 8:45 p.m. on Friday night, July 15. We called at 4:00 p.m. to let the hotel know we were delayed and will arrive late. We were given four rooms across from each other on the first floor, since we are all seniors. First room was ok clean. Second room was not cleaned at all. Bed not made and... More

We are currently staying here, and our experieince has been good so far. Our room is comfortable, and we appreciate the free in-room wi-fi and the additional free computer/printer use in the business center. All of the staff have been very polite and helpful. There are plenty of restaurants and a superwalmart very close by. It's a bit of a... More