I stayed here in Wilkesbarre for our swim meet. It was right next door to our pool and 1 block from public square that had restraunts shops and dunkin donuts. Check in went really smoothly. We noticed a lot of renovations in progress from last time I stayed here it was a positive sight to see. Also. The people were... More

Stayed here for a week and a couple days on business. The hotel is a bit dated in the lobby and has strange decor in the breakfast area/restaurant but they are renovating currently in those areas. The rooms however are GREAT! We had three King rooms, one a little larger with a couch and a bigger bathroom for $5 extra... More

I had the pleasure of staying at Genettis for 3 full weeks... The staff was beyond awesome!! Micheal at the front desk loaned me his phone charger as i had left mine at previous hotel.. They were beyond kind and caring. Also another Micheal who i think was part of the wait staff was a DOLL!!! He went way out... More

The hotel was freezing cold and the lobby REEKS of smoke, since you have to walk through a smoking bar to get to the restaurant, Oyster. Breakfast is very good, especially for a free one, and the morning waiter, Bill, is hilariously terse and grumpy- he's a lovely guy and an excellent server, just sort of long-faced, as opposed to... More

I chose this hotel because the price was right and I was right in the middle of downtown Wilkes-Barre close to the Public Square. Parking was gated and right in the back of the hotel. When I checked in the staff was friendly. But what really impressed me were the rooms. They were beautiful! Very modern, with large flat screen... More

This grand lady is jshowing her age. The best quality us its proximaty to Wilkes University. Time has moved on but this hotel has not moved on. A small example, rather than vending on all or certain floors, it is off the lobby with the game machines. Ok twenty-five years ago - now - not so much. The staff was... More

We had an advance reservation, so we had to stay at this hotel. Dark, old, gloomy, & shabby would be an understatement. The promised hot breakfast was one of the worst we've ever been offered. The restaurant room was dark & gloomy, and the buffet consisted of hard dry grits, gravy, biscuits, precooked scrambled eggs with a red sauce stirred... More

5*****! I was treated royally at this Best Western Hotel. The service from the staff was outstanding. My room was both spacious and comfortable AND I enjoyed a great night's sleep. More

This hotel was much nicer than I expected from a Best Western. The beds and pillows are soft and fluffy and my room and bath were immaculate. I stayed during the winter and the heat was good. The hotel has a restaurant bar downstairs that I discovered was popular even among locals. My favorite aspect of this hotel is the... More