We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 5 West Chester hotels »

Microtel Inn & Suites West Chester

2.0 of 5
500 Willowbrook Lane, West Chester, PA 19382
Hotel amenities
Ranked #3 of 5 hotels in West Chester
3.0 of 5 stars 36 Reviews
Show the lowest price for this hotel*
CHECK RATES!
*from our partners
Write a Review

36 reviews from our community

    Trip type
Traveller rating
    5
    10
    5
    6
    10
Date Rating
RJKESQ
Scranton, PA
Senior Contributor
25 reviews
9 helpful votes
4 of 5 stars Reviewed 30 January 2012

Here is the bottom line people; You can't buy the $10.00 roses from the convenient store and expect to romance a classy lady. You simply can't expect that! I applaud a place like the Microtel Inn which provides a safe, affordable, and well located source of lodging for business people, travelers, passerby's, or family visiting students at West Chester University.... More

Was this review helpful? Yes
Stephanie B
Ringgold, Georgia
1 review
2 helpful votes
1 of 5 stars Reviewed 20 October 2011
2
people found this review helpful

We just recently stayed at this hotel in spite of some of the horrible reviews I read. We checked in at 12:30 am and the lobby was being renovated, but the boy working behind the counter had not swept the leaves out of the entry way or anything. When we got in our room it looked okay at first, but... More

Was this review helpful? Yes

Travellers are raving about these West Chester hotels

Staybridge Suites Wilmington - Brandywine Valley
4.5 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d672882?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Faunbrook Bed & Breakfast
4.5 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d280466?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
f b
Baltimore, Maryland
1 review
5 of 5 stars Reviewed 11 October 2011

I travel periodically, business and pleasure; I generally stay at Marriott, Hilton for pleasure, though. Took a chance and was pleasantly suprised! We chose a suite - had enough room without being too big. Was some minor renovation -tiling, but it wasn't at all in the way. The staff was very helpful and attentive. Breakfast bar was great; we came... More

Was this review helpful? Yes
MAFtraveler
Glenmoore, PA
1 review
5 of 5 stars Reviewed 3 October 2011

This hotel has done a wonderful job with its improvements! The rooms look wonderful and the staff is very friendly and welcoming. We had a great visit and will definitely choose this location again when we are in the area! More

Was this review helpful? Yes
bookmakr15
South Daytona, Florida
1 review
5 of 5 stars Reviewed 16 September 2011

Have been on the road for two weeks vacationing. West Chester Microtel Inn & Suites was the nicest motel we have visited. The staff was always courteous and helpful. Will definitely stay with them again. More

Was this review helpful? Yes
Patricia3103
West Chester
1 review
5 of 5 stars Reviewed 2 September 2011

Cannot say enough GOOD things regarding overall stay. The staff and management was attentive to needs and very accomodating. Hotel manager was on onsite and available and deticated to customer satisfaction. She was the best! My stay was during the hurricane the staff and management were wonderful. Rooms very clean and well maintained. Cleaning staff was efficient and thorough. An... More

Was this review helpful? Yes
SaintWalker
2 reviews
1 helpful vote
5 of 5 stars Reviewed 9 August 2011

The new rooms look great. It's come a long way, and the renovations are really nice. Definitely worth giving it a second chance. Shirley, the general manager, was extremely helpful. More

Was this review helpful? Yes
prophet73
West Chester, Pennsylvania
1 review
2 helpful votes
1 of 5 stars Reviewed 19 June 2011
2
people found this review helpful

I have been to a couple Microtel hotels in the states.This is very very poor compared to others.It was not what I expected.I went out of the way to stay here.The hotel has been under renovation for over 6 months.the lobby is still a mess and the cart to bring your luggage in barely works.Most rooms are a mess.The contractor... More

Was this review helpful? Yes
Shirley Coleman, Manager at Microtel Inn & Suites West Chester, responded to this review
18 July 2011

Dear Prophet73 Thank you for taking the time out of your schedule to complete our survey, I apologize that your experience was less that satisfying. Our goal is not only meet the needs of each and every guest we serve, but to exceed your expectations. Please know that your feed back is extremely valuable to us. Feedback such as your... More

dalm0m
NJ
Senior Contributor
25 reviews
9 helpful votes
3 of 5 stars Reviewed 23 May 2011
1
person found this review helpful

We stayed one night at this property in the Willowbrook Business Park for a nearby wedding. It was undergoing renovations while we were there – all new wallpaper, carpets & tile. The lobby was all ripped up with no furniture. Although it was spartan to say the least, it was clean . . . no funny odors or stains. The... More

Was this review helpful? Yes
Shirley Coleman, General Manager at Microtel Inn & Suites West Chester, responded to this review
18 July 2011

Dear dalmOm, Thank you for taking our survey. I just wanted to take a minute and assure you that all of your concerns have been addressed, New sheets and towels. The renevations of the rooms have been completed. It is my hope that you will give us another opportunity to serve you. If I can be of any assistance, don't... More

traveling313
PA
1 review
1 helpful vote
1 of 5 stars Reviewed 1 May 2011
1
person found this review helpful

The first room I reserved, I pulled the sheets back, and there were crumbs in the bed, Those sheets had NOT been changed, Complained about it! The front desk lady said housekeeping was swamped , thats why! WHO CARES?~ I just wanted a clean room. Also, this room had blood on bathroom walls, ceiling stained, walll paper peeling, bed sheets... More

Was this review helpful? Yes

Travellers who viewed Microtel Inn & Suites West Chester also viewed

Days Hotel & Conference Center
3.5 of 5 stars 23 Reviews
West Chester, PA
CHECK RATES! ABS:HotelCheckRates-d102123?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Comfort Inn & Suites Brandywine Valley
4 of 5 stars 89 Reviews
West Chester, PA
CHECK RATES! ABS:HotelCheckRates-d102124?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Sentinel Motel
3 of 5 stars 4 Reviews
West Chester, PA
CHECK RATES! ABS:HotelCheckRates-d590356?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 5 hotels in West Chester, ranked by popularity »

Been to Microtel Inn & Suites West Chester? Share your experiences!

Write a Review Add Photos Add Videos

Microtel Inn & Suites West Chester Also Known As

  • Microtel Hotel West Chester
  • West Chester Microtel
  • Microtel West Chester
Address: 500 Willowbrook Lane, West Chester, PA 19382

Is Microtel Inn & Suites West Chester your business?

  • Manage your listing
Microtel Inn & Suites West Chester
Show the lowest price for this hotel* (from our partners)
CHECK RATES!