Here is the bottom line people; You can't buy the $10.00 roses from the convenient store and expect to romance a classy lady. You simply can't expect that! I applaud a place like the Microtel Inn which provides a safe, affordable, and well located source of lodging for business people, travelers, passerby's, or family visiting students at West Chester University....
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We just recently stayed at this hotel in spite of some of the horrible reviews I read. We checked in at 12:30 am and the lobby was being renovated, but the boy working behind the counter had not swept the leaves out of the entry way or anything. When we got in our room it looked okay at first, but...
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I travel periodically, business and pleasure; I generally stay at Marriott, Hilton for pleasure, though. Took a chance and was pleasantly suprised! We chose a suite - had enough room without being too big. Was some minor renovation -tiling, but it wasn't at all in the way. The staff was very helpful and attentive. Breakfast bar was great; we came...
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This hotel has done a wonderful job with its improvements! The rooms look wonderful and the staff is very friendly and welcoming. We had a great visit and will definitely choose this location again when we are in the area!
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Have been on the road for two weeks vacationing. West Chester Microtel Inn & Suites was the nicest motel we have visited. The staff was always courteous and helpful. Will definitely stay with them again.
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Cannot say enough GOOD things regarding overall stay. The staff and management was attentive to needs and very accomodating. Hotel manager was on onsite and available and deticated to customer satisfaction. She was the best! My stay was during the hurricane the staff and management were wonderful. Rooms very clean and well maintained. Cleaning staff was efficient and thorough. An...
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The new rooms look great. It's come a long way, and the renovations are really nice. Definitely worth giving it a second chance. Shirley, the general manager, was extremely helpful.
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Reviewed 18 February 2011
I have been to a couple Microtel hotels in the states.This is very very poor compared to others.It was not what I expected.I went out of the way to stay here.The hotel has been under renovation for over 6 months.the lobby is still a mess and the cart to bring your luggage in barely works.Most rooms are a mess.The contractor...
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Dear Prophet73
Thank you for taking the time out of your schedule to complete our survey, I apologize that your experience was less that satisfying. Our goal is not only meet the needs of each and every guest we serve, but to exceed your expectations. Please know that your feed back is extremely valuable to us. Feedback such as your...
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We stayed one night at this property in the Willowbrook Business Park for a nearby wedding. It was undergoing renovations while we were there – all new wallpaper, carpets & tile. The lobby was all ripped up with no furniture. Although it was spartan to say the least, it was clean . . . no funny odors or stains. The...
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Dear dalmOm,
Thank you for taking our survey. I just wanted to take a minute and assure you that all of your concerns have been addressed, New sheets and towels. The renevations of the rooms have been completed. It is my hope that you will give us another opportunity to serve you. If I can be of any assistance, don't...
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The first room I reserved, I pulled the sheets back, and there were crumbs in the bed, Those sheets had NOT been changed, Complained about it! The front desk lady said housekeeping was swamped , thats why! WHO CARES?~ I just wanted a clean room. Also, this room had blood on bathroom walls, ceiling stained, walll paper peeling, bed sheets...
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