Having stayed here quite a few times in the last few months for business, I have seen several of the rooms including handicap. The standard rooms are what you'd expect. The handicap rooms, however have issues.
Unfortunately I am familiar with the requirements of wheelchair bound individuals and the handicap accessible rooms in this hotel would be a problem for...
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Dear Guest,
Thank you for sending us your feedback. Rest assured that we’ll bear in mind all your concern as well s your needs. We’ll work hard to reach your expectations for comfort. We do apologize for the inconvenience that was caused. We are looking forward to serving you once we have set things up for improvement.
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Went to this hotel on business. Rooms are pretty basic. My room did not even have a print or painting on the wall. For me that was not a problem. Room was large enough to spread out and get some work done. One large table and one large desk. Good internet connection, getting a sending emails with large attachments was...
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Dear Guest,
Thank you for sharing this wonderful experience that you had during your stay. We are happy to hear that you liked our location, services and facilities. We offer nothing but the bests to all of our valued customers. Our main goal is to provide a clean, cozy location and impeccable service We're glad that your over-all stay at...
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No, this is not a great hotel, not by a wide margin. But my sense is that they are trying to improve. My room was clean and comfortable and the staff helpful. Perhaps TripAdvisor is working!
Thank you so much for taking the time to write a review about your experience at our hotel. We have been working diligently to improve our guest’s experiences by listening to our reviews and making the appropriate corrections. It is of the utmost importance to us that our guests have a memorable and enjoyable stay at our Hotel. Thank you...
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The staff was unfriendly and it was the dirtiest room i've ever stayed in. We checked out early and not a minute too soon. I wouldnt stay there again if they paid me...
We are sorry to hear that you did not find your stay at our hotel desirable, but we would like to maintain that we try to give our guests the best service possible. We are looking into the points you have raised and will do what is necessary to amend them. We making sure that our staff maintains the courtesy...
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We booked this hotel "last minute thing" since we were not able to stay and additional day at the hotel we were already staying at.
This hotel does not have an elevator, the buffet location is extremely small, the stairway has a bad odor as well as the hallways. The microwaive and refrigerator were so old and yellow in color....
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We appreciate that you chose to stay with us last minute, although it's sad to hear that you did not find our service and facilities desirable. We take your comments seriously and will do what is necessary to address the problems you have pointed out. We appreciate your feedback regarding our furniture and appliances and we are looking into improving...
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We arrived at the hotel after the funeral service of a dear friend. I opened the door and the a/c was not on -- it was in the 90's, took hours for the room to cool down. I pulled back the bedspread and laid on the bed propped up with pillows when a spider landed on my arm. I killed...
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I am sorry to hear about the negative experience you had when visiting our hotel. We take your review very seriously and we are embarrassed that you had such unacceptable experience. We pride our hotel on cleanliness and customer service so I am taking steps personally to make sure that a higher level of attentiveness is given to the cleanliness...
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I would not stay here if someone paid me. We pulled up to the hotel and was already skeptical of the hotel by looks alone. We checked in and the front desk was nice but a little unorganized. We got to our rooms and at first sight is wasn't as bad as I thought it was going to be but...
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We would like to thank you for considering us a place to stay during your vacation. We are sad that you found your particular stay at our hotel undesirable although we would like to maintain that we regularly clean our rooms and make sure that our facilities are in good shape for the benefit of our guests. We also would...
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We've stayed here two years now and would do so again. It is an older motel that could use some cosmetic fixes, but we found it to be clean. The staff was friendly & helpful with directions etc. It was in a area where I felt comfortable going for a walk in the morning by myself. The breakfast has lots...
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We appreciate that you found your stay in our hotel desirable. We work hard to continue to make sure that our staff are corteous and polite to guests. We're glad that your over-all stay at our hotel was enjoyable and we hope that you see us again soon and would like to thank you for continuing to choose Comfort Inn.
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My husband and I just came back from Reading Pa,Memorial weekend 2009 where we stayed at the Comfort Inn. Everything was clean, we had a room with king bed, couch, frig and microwave. Continental breakfast was great, had large choice of food. Price was very reasonable under $90 night. Would definitely stay again.
Thank you for choosing to stay at Comfort Inn. We are glad that you found our affordably-priced accommodation satisfying to your standards and that you enjoyed our breakfast selection. We would love to have you again in the near future.
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This is a good hotel to stay at a reasonable price in Reading. The staff was very accommodating. It is clean and quiet. The hotel over all was really good. We really enjoy our staying at this hotel. We would definitely return.
We're glad that you chose to stay with us and that you found your stay very enjoyable. We appreciate that you found our hotel a good place to stay at. We would like to thank you for your interest in visiting us again and we sure hope that it's soon. We are looking forward to serving you again.
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