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DoubleTree Suites by Hilton Hotel Philadelphia West

3.0 of 5
640 Fountain Road, Plymouth Meeting, PA 19462
Hotel amenities
DoubleTree Suites by Hilton Hotel Philadelphia West
3.5 of 5 stars 102 Reviews
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102 reviews from our community

What travellers say about this hotel
  • Shopping mall(3)
  • Very nice(3)
  • Friendly and helpful(3)
Traveller rating
    27
    31
    18
    17
    9
Only show reviews for Family (24) | Couples (13) | Business (46)
Date Rating
Prince William, Virginia
Top Contributor
55 reviews 55 reviews
Reviews in 29 cities Reviews in 29 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 30 May 2012 NEW

I'd like to thank the staff for making my small family reunion a very special one, Thanks to the GM and his staff for assisting me with my last minute scheduling issues. The front desk staff Johny, Ana, and especially Libby and Slyvia are keepers. No chef in the Hilton chain makes a better omelet then Tony, 23 years and... More

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Harrisburg, Pennsylvania
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 29 May 2012 NEW

One night stay Memorial Day weekend 2012...room had some trash from previous guest. Kids ran through the halls and played soccer in the area right below my room until late at night. Breakfast was terrible and there was only one wait staff for the entire dining area. Had to get my own coffee and juice from their station. After breakfast,... More

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Central Florida
Top Contributor
51 reviews 51 reviews
Reviews in 26 cities Reviews in 26 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 21 May 2012
1
person found this review helpful

Hotel service, top to bottom, is terrific! Most are two-room suites, very nice pool and decent work out area. Breakfast buffet, including made to order eggs, is outstanding. Then it all goes downhill. It must be a different chef, because I have yet to find an item that matches up with hotel. Rubber calamari, burnt flatbread and on and on... More

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See 3 more reviews by tounderpar for Plymouth Meeting
evanston
Contributor
13 reviews 13 reviews
Reviews in 7 cities Reviews in 7 cities
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 21 May 2012
1
person found this review helpful

We booked this hotel as it had the extra room with a pull out couch as we were traveling with kids and thought it would be nice to have a different sleeping area. However, because the "living room" is near the door/window the room is exposed to all the noise/sounds that are coming from the atrium area which houses the... More

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Minneapolis
Senior Contributor
47 reviews 47 reviews
Reviews in 35 cities Reviews in 35 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 18 May 2012
1
person found this review helpful

The big selling point for this property is that all the rooms are 2 room suites. My room was nice size and was well suited for a business traveler. However, almost all of the rooms have one window that overlooks the open lobby/restuarant and one that looks outside. My room was on the 4th floor. The problem with the lower... More

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Thomas Olsen, General Manager at DoubleTree Suites by Hilton Hotel Philadelphia West, responded to this review
20 May 2012

Thank you for taking the time to review your stay with us. We appreciate your feedback, and hope that you will continue to stay at our hotel when you are in the area on business. Safe Travels! More

Ocean Park, Washington
Senior Contributor
38 reviews 38 reviews
Reviews in 21 cities Reviews in 21 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 12 May 2012
1
person found this review helpful

I had to find a place based on business location and decided to stay at this Double Tree property. It is a fine hotel, located well and you can walk to many good restaurants, go to the shopping mall across the street or unwind in this fully featured hotel. The staff is well trained, helpful and friendly. I thoroughly enjoyed... More

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Thomas Olsen, General Manager at DoubleTree Suites by Hilton Hotel Philadelphia West, responded to this review
20 May 2012

Thank you for taking the time to review your stay with us. We appreciate your feedback, and hope that you will continue to stay at our hotel when you are in the area on business. Maybe you can get to stay a 2nd night. Thanks again for your feedback Safe Travels! More

virginia
Contributor
16 reviews 16 reviews
Reviews in 13 cities Reviews in 13 cities
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed 10 May 2012

Seems like a converted Embassy Suites, with all suites overlooking the entire 8 or so floor height of the lobby. Whatever the case, the hotel is equipped well enough for a business traveler, although uninspiring sparse furniture and walls in the rooms aren’t very cheery to wake up to. The rooms were clean and the bed was comfy. The restaurant... More

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Thomas Olsen, General Manager at DoubleTree Suites by Hilton Hotel Philadelphia West, responded to this review
20 May 2012

Thank you for taking the time to write a review of our hotel. We appreciate any and all feedback regarding your stay and use it to improve future guest experiences. I hope that you will visit us again in the future. More

Bloomsburg, Pennsylvania
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 May 2012

Great location, quiet, excellent rooms, large suites well kept and clean. That said, the in-hotel restaurant was over priced, the food was not that good, and the service was less than expected. AAA rates were the best in the area... just sleep there; travel a bit for food.

Was this review helpful? Yes
Thomas Olsen, General Manager at DoubleTree Suites by Hilton Hotel Philadelphia West, responded to this review
20 May 2012

Thank you for taking the time to write a review of our hotel. We appreciate any and all feedback regarding your stay and use it to improve future guest experiences. Please accept my sincere apologies for a less than excellent dining experience. I hope that you will visit us again in the future and allow us the opportunity to serve... More

Pennsylvania
2 reviews
1 of 5 stars Reviewed 30 April 2012

I stayed here in early March 2012 for 3 days and couldn't wait to check out. . . .the computer desk had crumbs all over it, the bathroom was dirty, the furniture had obvious stains and wearing AS WELL AS A HANDPRINT on the couch - I have a picture! I started calling it my crime scene room to my... More

Was this review helpful? Yes
Thomas Olsen, General Manager at DoubleTree Suites by Hilton Hotel Philadelphia West, responded to this review
20 May 2012

Thank you for taking the time to write a review of our hotel. We appreciate any and all feedback regarding your stay and use it to improve future guest experiences. Please accept my sincere apologies for a less than welcoming experience. I hope that you will visit us again in the future and allow us the opportunity to server you... More

Hartford, Connecticut
Senior Contributor
35 reviews 35 reviews
Reviews in 21 cities Reviews in 21 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 22 April 2012

Stayed two nights on a business trip. The suite was very clean and comfortable. Chose this hotel as it had a restaurant / room service and others in the area do not. Room was well appointed and comfortable - nice to have mini-refregerator and microwave in the room. Complimentary breakfast was a plus as well. Minus points - The atrium... More

Was this review helpful? Yes
Thomas Olsen, General Manager at DoubleTree Suites by Hilton Hotel Philadelphia West, responded to this review
20 May 2012

Thank you for taking the time to review your stay with us. We appreciate your feedback, and hope that you will continue to stay at our hotel when you are in the area. Safe Travels! More

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Additional Information about DoubleTree Suites by Hilton Hotel Philadelphia West

  • Doubletree Plymouth Meeting
  • Doubletree Philadelphia West
Address: 640 Fountain Road, Plymouth Meeting, PA 19462
Price range (per night):* INR5,033 - 12,638

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