The hotel has a beautiful lobby and lobby restaurant, nicely appointed room, and good service. We enjoyed everything except the unusual 'service' we received in the hotel pub one night. Bartender must have been having a tough day - not very nice; then was insisting that we take extra drinks to our room even though we had no interest in... More

So spending $217 for a hotel room - well, there was a king size bed, not very comfortable. Neither my husband nor I got a good night's rest. Coffee pot , could make 2 cups reg, 2 cups decaf, only 2 creamers. Flat screen TV, fridge. Bought some half and half @ RiteAid. Wow, it had these lights built into... More

The rooms were very nice and modern considering the age of this hotel. It was very regal and charming. Made you feel you were in the days gone by. We spent two nights here while at the Pittsburgh Marathon. Very convent for the race. Hotel staff was very friendly. It was a bit pricier than I usually spend on hotels,... More

Very nice hotel. The rooms were in great shape. They came with all modern amenities (flat screen tv, refrig, coffee maker) you would expect. The staff were nice and the service was good. I will say there's not much life downtown.

We stayed one night at the William Penn. The lobby and main floor is absolutely beautiful. We had dinner at the Terrace Room and we were very pleased with the meal. Husband had a mahi special and I had a seafood pasta. We went to Pens game and then came back and had dessert. I had a very delicious raspberry... More

Stayed 3 nights for a conference and was very pleased. The staff from the valet to the front desk team was very friendly and helpful. This hotel has preserved alot of the character and added in some modern touches such as the automatic foot lights that come on when your feet hit the floor. Rooms ranged from small with great... More

Very impressed with the Omni William Penn. Convenient parking across the street, though the lawn & benches in front of the hotel/above the garage are currently closed for construction. Very impressive service & amenities. Large room with very good mattress, and unique "foot lighting" for seeing your way in the middle of the night. Not much a view from the... More

Beautiful hotel which retains it's historic style. The restaurant serves excellent food and the breakfast buffet was exceptional, with a very large selection of gluten free products. Service in all areas is first class. Parking is a little pricey but you will not need your car because you can walk everywhere.

Had a wonderful stay during a conference in May. Everyone there is helpful and friendly. The hotel is beautiful, full of character and history. The select guest rooms on the 16th floor are roomy and beautiful. It's centrally located in downtown, you are minutes to everything! Tap Room and Terrace Room are great, too. I have stayed many times and... More