Recently stayed for four days. Hotel housekeeping is terrible. No improvement after reporting problems. Housekeeping staff badly in need of supervision. Hotel has shuttle service available only for the hotels convenience. Sometimes no driver. Good thing there are restaurants within waliking distance. Hotel food not that good and overpriced. Also, good thing some colleagues had cars to get around. Worth... more

The staff were pleasant and accomodating. The rooms were clean. We enjoyed dinner in the restaurant on site and it was great. It was close to Pittsburgh, but we never encountered any traffic. more

family occasion need to be in pittsburgh not happy times but the hotel was very helpful tring to block rooms for us unfortunately unable to accomadate the group but for the times we stayed during the months of aug and sept staff and managers very helpful --room comfortable bathrooms clean more

From the misleading advertising about the rooms to the RUDE! and clueless staff at the desk, this place is a complete rip off. Rooms are NOT as described or pictured and the hotel ammenities are not only not as described but for the most part, non existent. Hotel is no where close to 7 miles from downtown as advertised but... more

I have stayed at this hotel twice, in October of last year and in August of this year. Both times I was there, they had an elevator out of commision for at least part of each stay. With only two elevators, and housekeeping staff needing to get around, this posed delays getting in and out of my room. I used... more

We liked the location of this hotel but after we checked in we realized that the Steelers were playing that night and our room was on the eighth floor right next to a conference/party room which made us wonder if we'd be getting any sleep that night. We lucked out, the party wasn't loud but unfortunately our room was right... more

We've got family in the South Hills area, so visit every year. The Crowne Plaza is the most comfortable place in the area, and a good value. Great location across from South Hills Village shopping mall. Rooms are a little cozy for a 4-person family, but nicely outfitted, clean. The fitness center is particularly well-appointed with a nice selection of... more

We stayed here for the Pittsburgh Steelers game and it was a good location to avoid the madness of all the people staying downtown for the game, the conference, and the keith Urban concert.... Overall we found the hotel and the end room very nice EXCEPT for the fact that our tub/shower took forever to drain each time we used... more

A few family members and I stayed at the Crowne Plaza while visiting our Grandmother in Mount Lebanon. As this is the only decent hotel in the immediate area, we didn't have much choice as to where to stay, but it worked out fine for us. This hotel is quite active on weekends (reunion groups, weddings, etc.) and seems to... more