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Clarion Hotel & Conference Center, Pittsburgh

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Clarion Hotel & Conference Center

3.0 of 5
401 Holiday Drive, Pittsburgh, PA 15220
Hotel amenities
Clarion Hotel & Conference Center
31 traveller photos
Ranked #52 of 67 hotels in Pittsburgh
3.0 of 5 stars 136 Reviews
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136 reviews from our community

    Trip type
Traveller rating
    26
    33
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Date Rating
Buffalo, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“You get what you pay for...but..”
3 of 5 stars Reviewed 11 May 2013

We chose this location as it was very convenient for traveling to our daughter's apartment. I called ahead to make sure it wasn't still under construction, which several reviewers had mentioned. We found the room to be somewhat redone and the bed was very comfortable and clean. However, the walls were marred and badly in need of painting, and the... More

Was this review helpful? Yes 1
clarionhotel15220, General Manager at Clarion Hotel & Conference Center, responded to this review
11 May 2013

Dear Pam W, Thank you for your recent review. We do have a limited number of refridgerators for our guest rooms. I was glad to hear that our front desk clerk did his best to accommodate you. If you are in Pittsburgh again we hope you stay with us. Sincerely, Jennifer Yocum General Manager More

Chesterfield, Missouri
Senior Contributor
35 reviews 35 reviews
3 hotel reviews
Reviews in 18 cities Reviews in 18 cities
8 helpful votes 8 helpful votes
“Very average, nothing outstanding, nothing terrible”
3 of 5 stars Reviewed 7 May 2013

I stayed there for two nights. The room was comfortable. The breakfast was OK, pretty much what is to be expected. The thing I did not like was that the fitness center was not operational. However, that could be temporary just when I happened to be there. I cannot say that I had any major inconvenience.

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clarionhotel15220, General Manager at Clarion Hotel & Conference Center, responded to this review
11 May 2013

Dear foodman1, Thank you for your recent review. The fitness center not working is a temporary issue. We are waiting for parts to arrive for our treadmills. If you are in Pittsburgh again we hope you choose our hotel. Sincerely, Jennifer Yocum General Manager More

2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“No where near a three star!”
1 of 5 stars Reviewed 6 May 2013

This past weekend we stayed here after booking this hotel through Travelocity as a Top Secret Deal, who classified the hotel as a 3 star hotel. The hotel's was not up to a three star standard. Here are my issues: Upon arrival, the hotel smelled very strongly of marijuana. The management should have picked up on that and immediately removed... More

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clarionhotel15220, General Manager at Clarion Hotel & Conference Center, responded to this review
11 May 2013

Dear KnC0930, Thank you for your recent review. I am sorry you were not happy with your recent stay, I wish that this was brought to my attention while you were here so we could have corrected the issues. We have been focusing on our deep cleaning project on the guest rooms and are now going to move to the... More

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Vancouver
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Can not recommend it”
2 of 5 stars Reviewed 26 April 2013

This is the second time I’ve stayed here. We stayed here for many days, and had many friends (in town for the same event) stay here as well. First, the good: 1. The included breakfast is above average. You get sausages, sometimes bacon, cereal and milk is available, bagels and toast, two types of juice and coffee. The dining area... More

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clarionhotel15220, General Manager at Clarion Hotel & Conference Center, responded to this review
30 April 2013

Dear Wileyness, Thank you for your recent review. I appreciate you writing both the positive and negatives. We are trying to fix the issues that we are currently having at the property. Regarding the internet and cable we have our vendor coming out tomorrow to hopefully resolve these issues. I have also been working with our housekeeping staff to improve... More

Philadelphia, Pennsylvania
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
“This a three star hotel...maybe in a third world country”
2 of 5 stars Reviewed 21 April 2013

This is second time I was dumb enough to use travelocity and use their top secret hotels and got this hotel. First, there no restaurant for dinner,The main elevator was broken the entire time I was there with no repairman within a hundred miles of that elevator. The ice makers broken on every floor but the 4th. The Air conditioner... More

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clarionhotel15220, General Manager at Clarion Hotel & Conference Center, responded to this review
24 April 2013

Dear Bob W, Thank you for your recent review. I do apoligize you were not happy with your recent stay at the Clarion Hotel & Conference Center. We have a new ice machine on the 1st floor that was installed on April 18th 2013. The parts for the 2nd and 3rd floor ice machines have been ordered. The bar is... More

Toronto
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
31 helpful votes 31 helpful votes
“Worst hotel we've ever stayed at”
1 of 5 stars Reviewed 16 April 2013

Choice Hotels have been going noticeably downhill for over a year now. The best example of how bad things have become is the Clarion Hotel on Holiday Drive in Pittsburgh. Except for the beds which were excellent, the entire experience left my wife and I with such a bad taste in our mouths that we have decided to abandon Choice... More

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clarionhotel15220, General Manager at Clarion Hotel & Conference Center, responded to this review
19 April 2013

Dear StanToronto, I do apologize you did not enjoy your stay at our hotel! I wish your issues were brought to our attention before you checked out. Some information that you have stated is not correct. The owners have owned the property for over two years. You can charge the lounge sales to your hotel bill. All of our televisions... More

Johnstown, Pennsylvania
Top Contributor
52 reviews 52 reviews
17 hotel reviews
Reviews in 28 cities Reviews in 28 cities
22 helpful votes 22 helpful votes
“Another Great Stay, Dont let renovation scare you”
4 of 5 stars Reviewed 15 April 2013

This was my second time staying at this hotel, and I was once again pleased with my stay. The staff is friendly and helpful from check in to check out. The rooms are spacious and feature comfy beds and chairs. The hotel breakfast has something for everyone. The hotel is minutes away from downtown Pittsburgh and there are plenty of... More

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See 4 more reviews by jtwned24 for Pittsburgh
clarionhotel15220, General Manager at Clarion Hotel & Conference Center, responded to this review
16 April 2013

Dear Jtwned24, Thank you for the positive review! I am glad you stayed with us again and hope to see you again the next time you are in Pittsburgh. Our staff does a great job with guest satisfaction. We are making improvements to the property to better serve our guests. Sincerely, Jennifer Yocum General Manager More

Harrisonburg, Virginia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
“needs updated and cleaned”
3 of 5 stars Reviewed 14 April 2013

Booked this trying to get close to downtown. Dirty bathroom and hallways. Saw some rooms door knobs broken off of, check in rips off a piece of paper that shows room number and parking lot lights only about 25% work. Would not stay again.

Was this review helpful? Yes
clarionhotel15220, General Manager at Clarion Hotel & Conference Center, responded to this review
16 April 2013

Dear Jeff L, Thank you for your review. The form that was used is from Choice Hotels showing your room information. Some guests prefer this over sleeves for security reasons. I am not sure when you stayed but new lighting in the back of our property has been installed in addition to the lighting we have. We would be happy... More

Paramus, New Jersey
Senior Contributor
42 reviews 42 reviews
20 hotel reviews
Reviews in 22 cities Reviews in 22 cities
22 helpful votes 22 helpful votes
“Run Down- Avoid”
2 of 5 stars Reviewed 11 April 2013 via mobile

I was hear for use of their conference center and breakfast area only. I had the option of staying here as well but i saw the pictures from here and was not impressed. When i arrived for a meeting i was very happy i stayed elsewhere. Employees were not friendly (front desk and rooms) they didnt even wear nametags. The... More

Was this review helpful? Yes
clarionhotel15220, General Manager at Clarion Hotel & Conference Center, responded to this review
14 April 2013

Dear RSHAH26, Thank you for writing a review regarding our hotel. I am surprised you did not have a good experience with our front desk staff most of our guests rave how friendly everyone is. Most rooms do have flat screen tvs and the fitness center is in operation. Glad you enjoyed the banquet staff and food! Sincerely, Jennifer Yocum... More

1 review
“Nice stay”
4 of 5 stars Reviewed 10 April 2013 via mobile

I was stayin at this hotel for a confrance that I was attending in the are, this hotel nice and clean, staff went out of the way to help me to my room, the only thing is there are no restourants near the hotel. The room was nice and clean, but the outside looks like it can use some work.... More

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clarionhotel15220, General Manager at Clarion Hotel & Conference Center, responded to this review
11 April 2013

Dear Pittrocks, Thank you for your positive review! We are currently looking into a franchise restaurant on site at our hotel. There is not a restaurant within walking distance of the hotel. We do have plenty of places that deliver to the hotel. We hope when you visit Pittsburgh again you will stay with us! Sincerely, Jennifer Yocum General Manager More

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Additional Information about Clarion Hotel & Conference Center

Also Known As:
Clarion Hotel Pittsburgh
Clarion Hotel
Clarion Hotel And Conference Center
Address: 401 Holiday Drive, Pittsburgh, PA 15220
Region: United States > Pennsylvania > Pittsburgh
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #52 of 67 hotels in Pittsburgh
Price range (per night): INR4,967 - 6,753
Hotel Class:3 star (3*)
Reservation Options:
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Clarion Hotel & Conference Center
401 Holiday Drive
Pittsburgh, PA 15220
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