Stayed only 1 night to go to a Pirates game. This hotel is well out of the city (about 8 miles). Doesn't sound like much, but try getting a taxi or getting into the city through the tunnel in time for a game! The desk clerk gave us a number for a taxi that she had also given to other... More

We need a hotel room just for the night to see a concert..We got a place with dirty sheets, a big yellow spot in the center and hair on the bed. We called the front desk, they called back and told us we could change our own sheets because they had no house keeping, I said give me my money... More

This was one of the worst hotel experiences I have ever had and I travel quite often and everywhere. Pillows were small and uncomfortable. Pipes in room were so loud it was as if next door neighbors were showering in the living area of our room. Worker entered room without knocking and ignored do not disturb sign when we complained... More

Well, my family and I stayed at this Comfort Inn three days/nights in July and had concerns about the overall security. First of all, the stairwell door that opens to the parking lot was OPEN each day that we returned to hotel….twice in the afternoon and twice in the evening. Secondly, our room door was left WIDE OPEN when we... More

I inadvertently booked a smoking room when I can not handle the smell. The hotel was full except for the hot tub suite. The gentleman at the front desk was very nice and upgraded me at no charge. More

The first thing....you can't make a left hand turn into this property. You have to drive down the road a bit and turn around elsewhere, so you can come back and turn right. This also means you can't turn left from here either. You turn right, go to the next property, come out at the traffic light, then turn left.... More

I had reserved a non-smoking room. When I arrived, I was told that there were no more non-smoking rooms left, so I was upgraded to a king jacuzzi suite. The room was still a smoking room. There were burn holes in the bedspread, the tile was loose around the jacuzzi and lifting up. The worst part was finding the cigarette... More

My husband and I drove from the Philadelphia suburbs to Batavia, Ohio for a family members birthday party and we made a stop in Pittsburgh for our halfway mark. We've stayed at other Comfort Inns over the years, and have never dealt with something so repugnant. We arrived around seven at night. The woman at the front desk either couldn't... More

We had room 303 on the third floor. Except for room 301, our room was surrounded with smoking rooms. We also noted that many non-smoking rooms were surrounded by smoking rooms. The smell of smoke permeated the halls and seeped into our room. Also the TV must be turned on and off manually, so while you can change channels from... More