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DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown

3.5 of 5
1 Bigelow Square, Pittsburgh, PA 15219
Hotel amenities
Ranked #19 of 67 hotels in Pittsburgh
4.0 of 5 stars 258 Reviews
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258 reviews from our community

What travellers say about this hotel
  • Chocolate chip cookies(9)
  • Valet parking(7)
  • Very clean(7)
  • Free shuttle(6)
  • Breakfast buffet(5)
  • Pedestal sink(4)
  • Mellon arena(4)
  • Would definitely stay(4)
  • Next morning(4)
  • Great location(4)
Traveller rating
    96
    87
    48
    19
    8
Only show reviews for Family (55) | Couples (66) | Business (65)
Date Rating
GoStillerz
NW Ohio
Senior Reviewer
8 reviews
9 helpful votes
5 of 5 stars Reviewed 26 January 2012

We stayed overnight at the Hilton Doubletree on Jan. 20th, as we were in town to attend a Penguins hockey game. We had stayed at the Marriott up the road the previous trip. We saved quite a bit on the Hilton room by checking the rates between the two chains every couple days prior to travel. I believe we paid... More

Was this review helpful? Yes
DoubletreePitt, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review
1 February 2012

Thank you for your great review of the Doubletree by Hilton Pittsburgh Downtown! As you mentioned, we are conveniently located to the Consol Energy Center and feature the very comfortable Sweet Dreams bedding by Doubletree. I am thrilled that you were satisfied with your spacious accommodations and we look forward to welcoming you back in the near future. Sincerely, Stephanie... More

SuperTien
Richmond, Virginia
Senior Contributor
23 reviews
16 helpful votes
4 of 5 stars Reviewed 24 January 2012

Nice hotel, fair location, decent rooms - word of caution though the shuttle is limited in driving radius as well there was only one car so wait times are possible. The organic restaurant downstairs is excellent. The gym is also spacious and the machines are quite new. Will stay again next time in town. More

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Audrey460
Atlanta
Reviewer
5 reviews
6 helpful votes
3 of 5 stars Reviewed 19 January 2012

I was upgraded to a suite, and I wasn't impressed. The furnishings were standard, and the size of the room was great. However, the radiant heaters at the windows were very noisy. All of the outlets were installed upside down on the walls. The fridge and microwave were bolted together but had extended plugs, so they couldn't be put on... More

Was this review helpful? Yes
DoubletreePitt, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review
1 February 2012

Thank you for sharing your experience regarding your recent stay on Trip Advisor. I am glad to hear that you were satisfied with the size of your room and I would like to note that we are in the process of updating the guest rooms. We take pride in providing first class service and hope that our staff exceeded your... More

Kristin R
Columbus, Ohio
Senior Contributor
42 reviews
2 helpful votes
4 of 5 stars Reviewed 13 January 2012

I had the pleasure of staying in this hotel for New Years Eve. I found it to be very clean and well decorated. The hotel's restaurant has really good food too. My stay was very comfortable and the guest service was great with information the next day about breakfast and shopping options open on the holiday. My only issue was... More

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DoubletreePitt, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review
1 February 2012

We are thrilled that you chose the Doubletree by Hilton to spend your holiday! I am glad that you enjoyed your stay and we look forward to serving you in the future. Happy New Year, Stephanie Masullo Front Office Manager smasullo@doubletreepgh.com More

Yujiang
Stockholm, Sweden
Contributor
14 reviews
2 helpful votes
5 of 5 stars Reviewed 12 January 2012

The room is big and comfortable, and the facility is good. The location is great and right in the center. The city map they provided is very simple: a black-white printed one. More

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DoubletreePitt, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review
1 February 2012

Thank you for choosing the Doubletree for your recent stay in Pittsburgh. We strive to provide home away from home accommodations and service, and we are are thrilled we met those expectations. Thank you for sharing your feedback on Trip Advisor. Regards, Stephanie Masullo Front Office Manager smasullo@doubletreepgh.com More

PghPensFan71
Pittsburgh, Pennsylvania
Reviewer
3 reviews
6 helpful votes
4 of 5 stars Reviewed 8 January 2012
1
person found this review helpful

My family and I stayed at the Double Tree as part of a visit to see a Pens game. We were able to get a great package which included the breakfast buffet in the morning. The staff was very helpful. The valet parking was nice and the staff was very eager to help us with our luggage. He was very... More

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DoubletreePitt, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review
1 February 2012

Thank you for sharing such a great experience on Trip Advisor! We appreciate your feedback as it helps us to identify what we are doing well and anything we could potentially do better. We hope to have the opportunity to serve you in the future and will continue serving the hot breakfast that many of our guests enjoy with smiles!... More

GotToGetAwayOhio
Ohio
Senior Reviewer
8 reviews
7 helpful votes
5 of 5 stars Reviewed 5 January 2012

This is a great hotel located right in downtown Pittsburgh. It is just down the street from Consol Energy Arena. The rooms are very big and clean. You can hear a lot of noise from the hallway at night. This is why I gave it a 4 instead of a 5. You also can't beat the shuddle service that they... More

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DoubletreePitt, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review
1 February 2012

Thank you for choosing the Doubletree by Hilton Pittsburgh Downtown as your overnight destination when in town for a Penguins game. We are glad you utilized our complimentary shuttle service to visit attractions in the area and hope to see you in the near future. Sincerely, Stephanie Masullo Front Office Manager smasullo@doubletreepgh.com More

Amy L
Cleveland, Ohio
Senior Contributor
29 reviews
4 helpful votes
3 of 5 stars Reviewed 23 December 2011

We stayed here in December for a friend's wedding. It was convenient, as the reception was in the hotel. We booked a King room under the wedding guest rate. That was already expensive enough, but then there was a $20 parking charge for our stay. We were at this hotel for about 16 hours total...really? For a $149 a night... More

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DoubletreePitt, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review
1 February 2012

Thank you for sharing your experience regarding your stay at the Doubletree by Hilton Pittsburgh Downtown. I am disappointed that your experience did not meet your expectations. We strive to provide the highest quality in service and I would like the opportunity to hear the areas in which you think we could improve. If you wish to provide further feedback,... More

Shane D
Howell, Michigan
Senior Reviewer
10 reviews
7 helpful votes
4 of 5 stars Reviewed 1 December 2011
1
person found this review helpful

I stayed at the Doubletree in Downtown Pittsburgh in April of 2011. I chose the Doubletree due to its relatively low cost when considering its location and quality of rooms. The Doubletree was in a very good location, centrally located downtown within walking distance of many of Downtown Pittsburgh's main attractions and activities. The hotel offers valet parking (not sure... More

Was this review helpful? Yes
Stephanie Masullo, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review
4 December 2011

Thank you for taking your time to write a review of our property on Trip Advisor. We take pride in providing outstanding service and comfortable accommodations. We hope to have the chance to serve you again in the near future. Sincerely, Stephanie Masullo Front Office Manager More

Jon D
Howell, Michigan, United States
Contributor
15 reviews
5 helpful votes
4 of 5 stars Reviewed 30 November 2011

I booked my trip to downtown Pittsburgh staying at the Double Tree Hotel. I booked the hotel on Priceline and received a very good deal. The hotel was in a pretty good location, walking distance to PNC park and other downtown attractions. The shuttle only ran until 11pm which was a bit early for my standards. Downtown Pittsburgh has a... More

Was this review helpful? Yes
Stephanie Masullo, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review
4 December 2011

Thank you for sharing your experience. We are glad you enjoyed your stay and, as you mentioned, always are excited to hand out our famous, warm cookies at the front desk! Warmest Regards, Stephanie Masullo Front Office Manager More

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DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown Also Known As

  • Doubletree Pittsburgh
  • Doubletree Hotel Pittsburgh City Center
  • Pittsburgh Doubletree
Address: 1 Bigelow Square, Pittsburgh, PA 15219

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