The staff were ALL very good. The employees at the front desk maintained positive attitudes even when there were problems. They did everything to correct any problem that occurred. The maintenance engineer (I think that's what they called him) was extremely polite and really knew how to talk to the hotel guests. We did have a problem with the water...
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I was at the University of Pittsburgh for a conference and stayed here for 2 nights. The location is great - easy walking distance to the University, Carnegie Mellon, museums and places to eat. But, the unexpected plus was the service. The people at the desk were very helpful with taxi service to the airport, directions, and they even brought...
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Dear Kathy D,
Thanks for staying with us. It's great to hear that you enjoyed your stay. We pride ourselves in providing our guests with the top-notch service. We hope to accommodate your future stays in Pittsburgh, PA.
Sincerely,
The Staff of the Hilton Garden Inn Pittsburgh University Place
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Spent 4 days there, very clean and well located (if you need to go to the University).
Dear eusonxabi,
Thank you for staying with us! We are pleased your enjoyed our accommodations. Please keep us in mind for future trips to Pittsburgh, PA.
Sincerely,
The Staff of the Hilton Garden Inn Pittsburgh University Place
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Spent 3 days at the hotel for business purposes. Location was great on Forbes street, close to Pitt, Carnegie Hall, Carnegie Museum, and a bunch of great places to dine and drink. Facilites at hotel were nice. The gym had one of the best elipticals I have ever used. Front desk people were all great. Only one drawback to hotel...
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Dear Freso_CAFrank,
Thank you for choosing the Hilton Garden Inn Pittsburgh University Place for your accommodations. We are pleased to hear that our services and amenities were to your liking. We strive to make sure that our guests have a great experience while they are here. Please keep us in mind for your future trips to Pittsburgh.
Sincerely,
The Staff...
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This was my second stay at this HGI. Rooms are clean with new furnishings. The hotel serves breakfast, lunch and dinner. Staff is friendly. The only negative is valet parking at $18. Per day. You can park 1/2 block away for $5 and save money.
Dear benfen6293,
Thank you for choosing the Hilton Garden Inn Pittsburgh University Place for your stay while in Pittsburgh. It's great to hear that you have frequented our location, and we hope to continue to be your hotel of choice for future trips.
Sincerely,
The Staff of the Hilton Garden Inn Pittsburgh University Place
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I stayed her for a couple of days in April, 2012. The hotel is clean and comfortable for the most part. My first room reeked so badly of paint that I had to request a new one. The second room reeked equally badly of air freshener. Apparently the HVAC in this property does a poor job of introducing outside air....
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Dear bblumberg,
Thank you for staying at the Hilton Garden Inn Pittsburgh University Place. We are glad you found our rooms to be comfortable, but apologize for any other inconveniences you experienced while you were here. We hope that you will consider giving us another try the next time you are in Pittsburgh.
Sincerely,
The Staff of the Hilton Garden...
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We stayed here during Carnegie Mellon's Spring Carnival. It has been recently renovated since Hilton took over and I have to say it looks great! This is the best Hilton Garden Inn I've ever stayed at! The staff are friendly and hospitable from the Front Desk to the restaurant. It seem like they are working out some kinks in the...
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Dear cshifrin,
Thank you for staying at the Hilton Garden Inn Pittsburgh University Place. It's great to hear that you enjoyed our services and amenities. We strive to provide our guests with the highest quality experience to make your stay even more memorable. Please keep us in mind next year if you return for Carnegie Mellon's Spring Carnival and other...
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My husband, stepson and I were here to visit the college campuses which were no more than a 5-10 minute from the hotel. We were here for three days in the middle of the week. I believe this use to be another hotel and they are still renovating it. The front was still being fixed but we were not affected...
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Dear gogotraveller,
Thank you for choosing the Hilton Garden Inn Pittsburgh University Place for your stay. We are thrilled to hear that you enjoyed your time with us! Our staff is there to ensure that you receive the highest level of comfort and convenience while being away from home. Please keep us in mind for future trips to Pittsburgh.
Sincerely,...
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The staff is great. The location and amenities are great. I did not sleep last night and am considering calling the comfort inn down the street to see if they have any rooms available. The "newest sleep technology" adjustable beds they have are terriable. I have slept on more comfortable futons in dorm rooms. No amount of adjusting makes this...
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Dear Alison M,
Thank you for staying at the Hilton Garden Inn Pittsburgh University Place. It's great to hear that the convenient location and amenities were to your liking. We apologize for you not having a good experience with our bedding. Upon returning to Pittsburgh in the future, we hope that you will give us another try.
Sincerely,
The Staff...
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I stayed here while visiting colleges with my child. It is on the UPitt campus and about 4000ft to CMU. Rooms are clean. There was traffic noise but it was covered by the white noise of the air conditioner. Breakfast and dinner were ok. It is a good location for visiting schools and very affordable.
Dear BusinessTraveler967,
Thank you for staying at the Hilton Garden Inn Pittsburgh University Place. We are pleased to hear that the location of our hotel was convenient for you during your campus visits. Good luck on your search for the perfect educational institution for your child, and we hope to accommodate you again soon!
Sincerely,
The Staff at the Hilton...
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