First I will say that the room was very clean. It came with a fridge and microwave. The beds looked comfortable but failed to provide the comfort it appeared to have. The breakfast had a good variety but the sausage links were cold. Overall, I would give this part an average rating.
The main purpose of this room was to...
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Dear Valued Guest,
First and foremost, we would like to extend our sincerest apologies to you for the inconvenience you experienced during your stay. We firmly stand behind our 100% Satisfaction Guarantee; “If you are not satisfied, we do not expect you to pay.” That is our Guarantee and we firmly believe in it. We take great pride in the...
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we stayed here the night before our trip to arizona. The room was comfortable and clean the parking said (free) ut when we arrived we were charged a 25.00 dollar pakin fee so we didn't save money by staying here the night before. When we got back the front desk person gave me his (pittsburgh attitude) when I called for...
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Dear Valued Guest,
Thank you for taking the time to post your review. We are sorry to hear, and send our sincerest apologies, that you were not satisfied with your overall experience. Our team does strive to exceed each of our guests’ expectations and remain dedicated to offering the highest level of service. We wanted to relay that our Park,...
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For the price you can't beat this. We stayed only one night and we were very comfortable. This hotel is located a distance from the airport (don't expect to walk) and in the neighborhood of a microcosm of suburban America. The place is in an idyllic setting, with rolling hills and a beautiful, peaceful atmosphere. But, it is surrounded by...
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Dear Valued Guest,
Thank you for taking the time to post a review of our property. We are elated that you found your stay to be comfortable and found the atmosphere peaceful! We are less than 10 minutes away from the Pittsburgh International Airport and are so glad that you found our location to be convenient for you. Keep in...
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Upon check-in at the Hampton Inn-airport in Pittsburgh, we found that the pillows were down filled and we had allergies to down filling. We went to the front desk to request an alernative pillow. The manager was called and we were told that there were no alternatives. No other options were given, nothing was offered as a solution. We were...
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Dear Valued Guest,
Thank you for your candid review of our property. While we appreciate the accolades in regards to our associates, breakfast offering, and overall hotel cleanliness, we must sincerely apologize for your dissatisfaction in regards your to perception of our follow-up. We take great pride in the service we provide to each one of our guests and I...
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This was a standard Hampton Inn. It is what you would expect. However, the room felt smaller than a normal Hampton Inn. The furniture and bedding were in good shape. Just felt cramped. Bathroom was small as well.
The biggest complaint is parking. I'm not sure, but I think the parking lot is an off airport parking lot. It is...
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Dear Valued Guest,
Our apologies to you that you were not comfortable with the size of your guest room. We do have several room type options available and you may find that you are more comfortable in one of our King Study rooms that have more square footage in addition to a pull out sleeper sofa.
Our apologies to you...
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I have stayed in several Hampon Inns. First one to fail to provide vegetarian option :-(.
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Dear Guest,
Our sincerest apologies to you for your disappointment with our breakfast offerings. We wanted to connect with you to relay that we do offer many vegetarian items including cheese omelets, scrambled eggs, diced potatoes, fresh fruits, french toast, made to order waffles, and a number of fresh muffins, pastries, and cereals. I am also excited to share with...
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The location of this Hampton Inn was not as close to the airport as I expected, but that's really a good thing. There were a number of restaurants within walking distance, which is often not the case for airport properties.
The complimentary airport shuttle was convenient and quick. Just note that they were sharing a shuttle with LaQuinta Inn at...
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Dear Guest,
Thank you for taking the time to post such valuable feedback regarding your most recent stay with us. We are so happy to hear that you enjoyed your stay and found our associates, particularly Gav, friendly and helpful! We do send you our sincerest apologies that you were woken by the HVAC unit cycling on and off. The...
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After seeing this place's rank and reviews one might think that this place was extraordinary but it really isn't. Its really just another slightly older Hampton Inn. The place largely lives up to chain standards - it was clean and fully appointed in accordance from what I would expect from Hampton Inns. Breakfast was fine and open on time. Essentially...
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Dear Guest,
Thank you for your candid review of our property. We are happy to hear that you felt our property was clean and fully appointed. We are sorry to hear, and send our apologies to you, that you were not satisfied with your overall experience. Our team does strive to exceed each of our guests’ expectations and remain dedicated...
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Again, a standard Hampton Inn with the usual pluses (affordable, reliable, shuttle to the airport, breakfast, nice lobby) and minuses (tired linen, somewhat outdated furniture).
The staff was VERY nice, eager to help.
Keep in mind that it is not NEXT door to the airport, so allow yourself 15-20 min especially in traffic to get there. There is a shuttle...
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Dear Guest,
We are very happy to hear that you’ve found your stay with us to be one that you enjoyed and found value in! Thank you for your compliments to our associates as well. We will be sure to share as they are committed to each and every one of our guests’ experience. We wanted to connect with you...
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My husband and I stayed here on a weekend in August while visiting Pittsburgh to work on our "bucket list" of visiting every major league ballpark in America. (PNC Park -- Pittsburgh Pirates) The hotel was exceptionally clean and comfortable. Nice bed/bedding, well-appointed bathroom, good cooling system. On the second night (Saturday), there must have been a party of some...
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Dear Valued Guest,
We are honored that you choose to stay with us for such an amazing trip! We trust it was everything you had hoped it would be and more. It’s great to hear that you found use of our newly renovated Business Center! It’s also good to know that the room was just as you like it: clean,...
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109 Reviews
