This hotel was fantastic from the moment we walked in. The front desk went above and beyond to please us without us asking for anything! Tony and O'Neal were right on top of things and made sure to know our names when we went to dinner that evening. The hotel is extremely clean with awesome food and service. Our room... more

I Would Like To Thank Sandy For Being There Early In The Morning.And Having Everything Ready, Its Nice To Get There A Little Early So I Don't Have To Hurry To Work..I Have Been Staying Here Since July Of 09 and Sandy Makes The Mornings A Little More Bareable,So When Staying Here Don'T Forget Breakfast, You'll Know Sandy She'll Be... more

The only negative about this hotel is it has outside rooms. That being said, the staff more than makes up for that. There is always staff walking around the property so I always feel safe. The setting is relaxing and there is plenty of space on the grounds to get out and not feel like you are cooped up in... more

I visited this hotel as part of my Civil War reenactmen torganization's annual business meeting. Everything was top rate. The staff was exceptional -- from the hotel manager to the housekeeping staffand everyone in between. By the end of the weekend, we were on a first name basis with all the staff. They bent over backwards to help all our... more

The service provided by Sandy is during the breakfast rush is top-notch. more

To Whom It May Concern, My name is Petra Y. Perez and I am very happy to say that from the day I checked in 1/19 until the day I checked out 1/22, it has been a great experience. Mr. O'Neal Masters was such a great Manager and had all the answer to my questions/concerns immediately. I believe that customer... more

It's a Nice feeling coming to motel room that it is clean, The section where i stay in Joann cleans that section and does a very nice job cleaning the rooms. more

I just wanted to express my gratitude to the staff at the Holiday Inn West. We stayed there on our wedding night and everything was perfect. Our driver Dennis is such a sweet and fabulous guy and the manager Andrew Marshall was very helpful and courteous. I would highly recommend this place to stay. The rates were very reasonable as... more

This was our first trip to Harrisburg for the Rodeo and it was really a pleasure staying at the hotel where all of the contestants stayed. The rooms and atmosphere were very comforting and the service was excellent. Having a bar and grill in the motel was a great convenience too. Thanks to the staff for providing us with multiple... more