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Country Inn & Suites Harrisburg-West

3.0 of 5
4943 Gettysburg Rd, Mechanicsburg, PA 17055
Hotel amenities
Country Inn & Suites Harrisburg-West
Ranked #9 of 12 hotels in Mechanicsburg
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55 reviews from our community

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Traveller rating
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Date Rating
1 review
1 of 5 stars Reviewed 7 May 2013 via mobile

The hotel used to be good but now is the worst they got a new lady as housekiping manager and she is not doing her job the rooms are dirty the beds full of hair the only person there that knows how to treat a person is the mantenece guy that does everything in that hotel event breakfast. He should... More

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Carlson Hotels C, Online Customer Support at Country Inn & Suites Harrisburg-West, responded to this review
14 May 2013

We apologize for the disappointing service you received from the staff. We want to make sure our guests are comfortable and receive the best service. We are glad that you were happy with our maintenance. To discuss your concern further, please contact Corporate Customer Care. More

1 review
5 of 5 stars Reviewed 22 April 2013 via mobile

This is the second time we stayed and once again perfection. My husband and I were so exhausted we were about to pass but we turned on at 10pm since we loved it the last time, one room available. It was very inexpensive as was the last time immaculate clean hot breakfast in the morning, fresh coffee. The main thing... More

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Pittsburgh, Pennsylvania
1 review
4 of 5 stars Reviewed 15 April 2013

Received a phone call in the evening from someone calling the room phone stating he was the hotel manager and that he was very sorry but that there was a problem with billing; he was short staffed, the new front desk clerk had accidently deleted most of the guest reservations and that I would need to come down to the... More

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2 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 1 April 2013 via mobile

Checked into the hotel late at night and the guy at the front desk was very nice and helpful with check in and directions! Went to my room witch looked clean but notice I only had two pillows! I called the front desk and John at the front desk brought me extra pillows very fast! In the morning I came... More

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Mechanicsburg
1 review
3 of 5 stars Reviewed 20 March 2013

Go early for the breakfast. It goes fast and they don't replace all the items. There was no maid service the one day. So had to ask for fresh towels and wash clothes. Easy access to the highway. Several close areas to eat.

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Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 12 March 2013 via mobile

Overall a very nice hotel. Indoor pool was on the small side, but it was clean. Breakfast was a little scarce on Saturday(not stocked at all, not even fresh fruit) Sunday was well stocked and plenty of variety. Room was very clean. The suite was nice, very quiet in the bedroom while kids played in the living area. I would... More

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Allendale
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 20 January 2013

receptionist was very cool, place looks like its kept up to date. Room size was bigger than expected, perfectly clean, bed and pillows comfortable. nothing at all to complain about, short review because it does what it's supposed to.

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1 review
2 of 5 stars Reviewed 16 September 2012 via mobile

The bathroom smelled like it was dosed w/bleach & no ventilation. I had to use my Bath & Body spray to make it bearable. The bathroom door did not fit the doorway properly, so it would make a loud noise when you try to close it. We also found a cricket on the curtain when we first went to close... More

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Carlson Hotels C, Specialist, Online Customer Support at Country Inn & Suites Harrisburg-West, responded to this review
22 September 2012

I am sorry for what you had experienced during your time at our hotel. Your comments are something we take seriously! Your comments will be forwarded to management to make them aware of your situation, so that we can increase guest satisfaction, and hopefully in the future, meet your expectations. Please feel free to contact us at CCare@CarlsonRezidor.com if you... More

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New Hampshire
Top Contributor
90 reviews 90 reviews
18 hotel reviews
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44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 29 August 2012

Spent two nights while attending the Carlisle corvette gathering. Although one side of the hotel is close to highway, noise was not a problem, breakfast was fine with plenty of choices. Desk staff recommended a fine local resturant.

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PAHARWES, Director of Sales at Country Inn & Suites Harrisburg-West, responded to this review
30 August 2012

Hello and thank you for taking the time to review us on Trip Advisor! I would like to also thank you for the kind remarks. We are so glad that we could have you with us for the biggest event of the year-- Carlisle Car Show! We will look forward to seeing you next year! More

Bronx, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 25 August 2012

My family and I stayed at this hotel and from the beginning it was terrible. We had reserved two rooms for three nights. My out of state guest stayed in one room they had an 11 mth old with them and we stayed in another with our 9 year old daughter. Our first room was horrible. The rugs was dirty,... More

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PAHARWES, Director of Sales at Country Inn & Suites Harrisburg-West, responded to this review
28 August 2012

Hello and thank you for taking the time to write a review. The service dog had a tag that showed it was there for the person with a sickness. This was authorized by the GM. We do not accept pets, however, this was not a pet. They gave us documentation when they checked in. Of course, we had to close... More

 
 
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Additional Information about Country Inn & Suites Harrisburg-West

Also Known As:
Country Inn & Suites Harrisburg-West Hotel Mechanicsburg
Country Inn & Suites Harrisburg-West Hotel
Country Inn And Suites Harrisburg-West
Country Inn Mechanicsburg
Country Inn Harrisburg West
Mechanicsburg Country Inn
Address: 4943 Gettysburg Rd, Mechanicsburg, PA 17055
Region: United States > Pennsylvania > Mechanicsburg
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 12 hotels in Mechanicsburg
Price range (per night): ₹ 5,519 - 11,314
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Centrally located between Hershey, Gettysburg & Carlisle. ... more   less 
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Country Inn & Suites Harrisburg-West
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