Booked hotel through Groupon. Arrived on May 13, 2013. Had called prior to arrival to arrange for fridge in room. When asked about this was told it should be in room, but call if it was not there. Arrived at room, no fridge, called front desk & told them no fridge, they said would send it immediately. Went out for... More

The staff goes out of the way to help you. The food is WONDERFUL.The place is clean. The swiming pool is wonderful, large. The help will make sure you are help and what you are requesting happens. If you are there on a weekend try the special of Prim Rib. Cost is great and the price is wonderful.

Stayed one night at this hotel in March for a dance competition. I agree that the staff is friendly and accommodating and love the fact that the lobby had snacks (hot and cold) for the kids and you could grab a glass of wine at the lobby bar during the later performances. The two bartenders were overwhelmed with parents the... More

I just stayed at this hotel April 13, 2013. Iarrived at the front desk, and discovered I was not registered for my room. Troy, at the front desk was so kind and even made all phone calls for us, upon finding out, we were booked to stay at another, Troy convinced the other hotel we wanted to stay at his,... More

I stayed here a few times for a conference each time I see more of the hotel and they should put money back in to it. Great location close to shopping and Dutch Wonderland. When I arrived it was raining cars where in line to get the small car port, UP the steeps to the desk, they were nice and... More

I have the unfortunate luck of having to return to the Lancaster Host every year for a conference. I have been coming here since 2005. I travel yearly, and this is hands down one of the worst hotels I am forced to stay in. Let's begin by entering the hotel. There are steps everywhere so you need to drag your... More

My room was clean, and had decent amenities and a comfortable bed. The bathroom and common areas have an overall worn, dated feeling to them, but are basically fine and functional. What is worth commenting on is the walk from the common areas to my room. I wish I had timed it – I bet it was almost a 5... More

Our Rocky Mountain Elk Foundation chapter has been having our annual banquet at the Host for the past 6 years and keep coming back for the excellent food, beautiful venue and helpful staff. Raquel Sanchez, the Host's catering manager has gone out of her way to check and recheck all aspects of the banquet before, during and after the event... More

The Host offers ample room for meetings, conventions etc. The layout is well designed and the place would be perfect for a business stay if it didn't look a little bit run down. For example, the gym consisted of 5 machines - 3 of them totally broken and 2 barely in working order. It should actually be closed. The staff... More