We stayed here on Oct 8th 2011. Supposed to be nonsmoking but you can smell stale smoke in the nonsmoking section of the hallways. We got into our room and the first thing we saw was the toilet was never cleaned, really disgusting-rest of bathroom clean but they totally ignored the toilet. Tried calling the front desk several times, no... More

We stayed this past weekend, and was given a room with a non-working phone and non-working tv. The manager insisted he come in and try and fix it, and told me to just keep pushing the cable tv cord into the wall from time to time. I finally got him to agree to give us another room - and the... More

Go somewhere else! It was awful. We got two rooms next door to each other for our families. Neither door card worked properly and the guy at the front desk insisted we were using our key cards wrong but we could just leave the door's deadbolt locked to prop the doors open if we were leaving?!! Then he said he'd... More

Paid $105 per night for 3 night stay. Should have been half that for the value received. Room locks were faulty and we could only use key card half the time. Room was in need of repair big time. We had to ask for bathroom light to be replaced. Carpet was in need of replacement. Breakfast consisted of two cereals,... More

After reading several derogatory reviews I decided to take a chance anyway, as the hotel was right down the street from our dinner theatre. I'm glad I did as it was a pleasant surprise. The service was excellent ( the manager actually offered to help with our bags - immediate response to extra pillows and towels ). The room, while... More

Please, do yourself a favor and do not stay at this place - a complete dump. The manager at the front desk is extremely rude, abrasive and without a doubt the most unprofessional man we have met. The rooms were filthy, old, dusty, stained and look like they were never cleaned. Food was terrible. Beds were terrible to sleep in.... More

My family and I traveled to Lancaster P.A. to attened my Grandfather's funeral, and we were not treated very well by the most rude person ever. I would really like to see the chain owner of this no so well maintained motel show up and be treated like we were. Then I know the day shift manager would not be... More

The manager was rude. The rooms were not clean. The price is not worth what you get. All of the rooms are very old and greatly in need of updating. I think they are using the same sheets and towels that they used when the hotel opened. There were holes in them and they still put them in the rooms.... More

I've been a travel agent for 20 years and I would be appalled if my clients were treated the way I was. I don't always agree with Trip Advisor but these reviews are correct. I booked my reservation 1 week prior to arrival for a bowling tournament and was quoted a AAA rate of $69.00 plus tax and when I... More