We stayed on the third floor in a Sun Deck King room, a very large room with huge Victorian furnishings, an electric fireplace, Jacuzzi tub & a small deck. It was a very comfortable room. We had several very good meals & great service at their Huckleberry's Restaurant and enjoyed the music of Bill Horn on the piano. Both nights... More

I was very disappointed with my experience here. I paid extra for a room with a fireplace nd balcony. The fireplace wasnt real, it was just a few logs with orange lights in them that didnt provide heat, the balcony provided a dingy view of the parking lot. The phone didnt work and the room was dusty, for 150 a... More

was pleslantly suprised at all the sevices we received and how wonderful all the staff were. Highly recommend staying there. there were couples and families they meet everyones needs.. More

This is a very nice place to stay. From the plush rooms to the swimming pool and hot tub you will have a great experience. The bar is very nice and the restaurant food for both breakfast and dinner was exquisite. From the wait staff, bartender and front desk is all for their guests. Thank you Crystal for going up... More

We have been regulars of the hotel for years. We have noticed in the past year things going downhill. This time our room was dirty --- used tissues under bed along with food. Room felt dirty. Heater in the room when used for heat was very loud. We stayed in the same room three weeks ago with the same complaint... More

We Spent One Night In This Hotel. The Serice was disapointing, the pool was COLD and The Jacuzzi jets were fountians in the side walls. The guest across the hall had recently visited the bar and was abit loud at 12:30 AM. We wike to a contractor truck parked directly under our window at 7:00 AM slamming doors, raising ladders,... More

My husband and I started going to the Steamboat after my parents suggested it to us. OMG! It is a beautiful place to stay. The outside is deceiving because of it's "steamboat" look. The inside is gorgeous. We have stayed on the 2nd floor and the 3rd floor. The Sun Deck King rooms are a must if you are having... More

Really can't think of anything negative to say. Huckleberry's restaurant is excellent, the staff was wonderful and the place was immaculate. Don't hesitate to go if you have the chance. More

My husband and I stayed here for a 3 night stay in January, we could'nt have been happier with our choice of hotel.I've been going to the Lancaster area for over 40 years, we usually stay over at Bird-in-Hand, but my nephew and his wife told us we should try here, well we were glad we did. We stayed on... More