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All 5 Port Stephens hotels »

Oaks Pacific Blue Resort Salamander Bay

4.5 of 5
265 Sandy Point Road | Salamander Bay, Port Stephens, New South Wales 2317, Australia
Hotel amenities
3.5 of 5 stars 166 Reviews
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166 reviews from our community

What travellers say about this hotel
  • Swimout room(5)
  • Staff were friendly(4)
  • Great Place(3)
  • Saturday nights(3)
  • School holidays(3)
  • Other guest(3)
  • Modern and clean(3)
  • Lagoon pool(3)
  • Night stay(3)
Traveller rating
    51
    59
    25
    16
    15
Only show reviews for Family (56) | Couples (60) | Business (2)
Date Rating
freckles7983
Sydney, Australia
1 review
1 of 5 stars Reviewed 14 February 2012 NEW
1
person found this review helpful

I have stayed at this resort 6 times over the last few years - the experience has always been so good that an annual weekend here had become part of life for my husband and I. However, two weeks ago we had a VERY disappointing weekend here with friend of ours. After raving about it for years we convinced 2... More

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jpchoisne
Ascain, France
Senior Contributor
32 reviews
26 helpful votes
2 of 5 stars Reviewed 13 February 2012 NEW
3
people found this review helpful

Touring Australia, we had booked a studio room through our travel agent. The person at the reception was very cold and showed no real concern for guests. When we opened the door, the room looked nice, modern and clean but when we tried to live in it, it proved to be small and unpractical. I could not even go in... More

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Oaks Hotels and Resorts, Guest Relations Manager at Oaks Pacific Blue Resort Salamander Bay, responded to this review
14 February 2012

Thank you for your review of Oaks Pacific Blue. We are disappointed to read that there were element of your stay that left you feeling dissatisfied. Please accept our apologies for this and be assured that your comments have been forwarded to the Hotel Manager for serious consideration. We do hope that you choose to stay with Oaks Hotels &... More

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maton1
Newcastle
Senior Contributor
32 reviews
12 helpful votes
4 of 5 stars Reviewed 12 February 2012 NEW

The hotel actually consists of a large number of apartments surrounding a beautiful lagoon pool which loops the entire resort. The pool, although only 0.9m deep, is great for a relaxing swim. There are plenty of day beds and 2 spas, as well as some shallow areas for little children. We found the room quite comfortable, staying in a studio... More

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Oaks Hotels and Resorts, Guest Relations Manager at Oaks Pacific Blue Resort Salamander Bay, responded to this review
14 February 2012

Many thanks for your review of Oaks Pacific Blue. We are delighted to read that you enjoyed your stay and would recommend our resort to families. We hope to see you in our pool again in the future! More

MagdelineTan
Singapore, null, Singapore
Reviewer
5 reviews
5 of 5 stars Reviewed 9 February 2012 NEW

This is the best voted accomodation for my husband and my daughters. The suite room comes with a master bedroom a hall which has a double sofa-bed for my two girls. Self-help pantry comes with microwave, toaster as well. My girls just love the BIGGG bathroom. Me and my two girls dipped into our bathroom jarcuzzi to relax. There is... More

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Oaks Hotels and Resorts, Guest Relations Manager at Oaks Pacific Blue Resort Salamander Bay, responded to this review
13 February 2012

Many thanks for your review of Oaks Pacific Blue Resort. We are very happy to read that you and your family enjoy the accommodation we provide. Your comments in regards to our reception staff have been forwarded through to the Learning & Development Team for inspection. We certainly look forward to welcoming you back again soon. More

winnie210669
Sydney, Australia
2 reviews
1 helpful vote
3 of 5 stars Reviewed 8 February 2012

We stayed at this resort for a few days midweek. Unfortunately, being within a school holiday period our options were limited and this was one of the only places that allowed short stays. Most wanted 5 or more days stay. We also booked through one of those last minute websites so when we secured a hotel room on the days... More

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Oaks Hotels and Resorts, Guest Relations Manager at Oaks Pacific Blue Resort Salamander Bay, responded to this review
13 February 2012

We thank you for taking the time to comment on your recent stay at Oaks Pacific Blue Resort. We apologise that on this occasion there were elements of your stay that left you feeling dissatisfied. We do hope that you will consider staying with Oaks Hotels & Resorts again in the future. More

Ryan A
Sydney
1 review
5 of 5 stars Reviewed 4 February 2012

Just got back from our first stay at th pacific blue. rained a bit, but what a great resort. We did not know what to expect and had seen a couple of negative comments posted on trip advisor, but fronm thre polite girl who checked us in even though they were obviously very busy to the awsome pool and great... More

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Oaks Hotels and Resorts, Guest Relations Manager at Oaks Pacific Blue Resort Salamander Bay, responded to this review
6 February 2012

Thank you for your positive review of Oaks Pacific Blue Resort. We are very pleased to read that you and your family enjoyed your stay and look forward to welcoming you back again soon! More

GBH777777
Pambula, Australia
2 reviews
2 helpful votes
1 of 5 stars Reviewed 2 February 2012
1
person found this review helpful

Again any resort run by accountants will never provide service This is classic proof Genuine staff restricted and undertrained with no service protocol Worst resort restaurant I have seen Accountants just cost cutting with serious undstaffing And my pet hate - servicing staying guest rooms after check-outs - why should we have an unserved room all day? More

Was this review helpful? Yes
Oaks Hotels and Resorts, Guest Relations Manager at Oaks Pacific Blue Resort Salamander Bay, responded to this review
6 February 2012

Thank you for commenting on you recent stay at Oaks Pacific Blue. We are disappointed to read that there were elements of your stay that you found unsatisfactory. We apologise for this. Please be assured that you review has been forwarded to the Learning & Development Team and Finance Department for investigation and consideration. We do hope that you consider... More

ImEnglishNotUKish
1 review
3 of 5 stars Reviewed 29 January 2012

Pro: Gigantic pool that surrounds the entire resort. Con: If you don't have kids I guarantee you will be woken up by someone else's kids right outside your window. Pro: Very good size room with separate kitchen, living area, bedroom, balcony overlooking pool. Cons: A/C didn't work in either room, no safe for valuables. Other things worth noting are that... More

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Oaks Hotels and Resorts, Guest Relations Manager at Oaks Pacific Blue Resort Salamander Bay, responded to this review
2 February 2012

Many thanks for your listing your pros and cons Oaks Pacific Blue Resort. We are consistently trying to provide accommodation that exceeds guest expectations, and will use your review to improve our services. We look forward to welcoming you to one of our Oaks Hotels & Resorts properties again soon. More

Tashasitanala
1 review
3 helpful votes
1 of 5 stars Reviewed 28 January 2012
3
people found this review helpful

As a budget traveller, I always have low expectations about the hotel that I am staying with. But Oaks Pacific Blue is a nightmare. Ive been here with my partner before and everything was good for a budget holiday. Very relaxing and no complaint were made. After praising this hotel to my workmates and suggested them to have a team... More

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Oaks Hotels and Resorts, Guest Relations Manager at Oaks Pacific Blue Resort Salamander Bay, responded to this review
2 February 2012

Thank you for posting your review Oaks Pacific Blue. We have also received your direct email feedback and will be responding to you shortly. More

Ann80c
Reviewer
5 reviews
3 helpful votes
3 of 5 stars Reviewed 23 January 2012

My fiancé and stayed her for a few nights as a quick get away. We went out of season so got a cheap deal. We stayed in a swim out lagoon apartment, which we didn't use as it rained the whole time. Unfortunately there was no undercover patio so we couldn't use it. The cushions on the lounge had been... More

Was this review helpful? Yes
Oaks Hotels and Resorts, Guest Relations Manager at Oaks Pacific Blue Resort Salamander Bay, responded to this review
2 February 2012

Many thanks for your review of Oaks Pacific Blue Resort. We are disappointed to read that on this occasion, you did not enjoy your stay. Your comments have been passed onto the Hotel Manager and Housekeeping Department for serious consideration. We do hope that you will stay with Oaks Hotels & Resorts again in the future. More

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Oaks Pacific Blue Resort Salamander Bay Also Known As

  • Oaks Pacific Blue Port Stephens
Address: 265 Sandy Point Road | Salamander Bay, Port Stephens, New South Wales 2317, Australia

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Oaks Pacific Blue Resort Salamander Bay
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