What striked me about this motel was the exceptional customer service, the receiption staff took initiatives at calling a taxi for us and showing us our rooms. Bed rooms are clean and cozy with good amount of natural lighting, furnished with a flatscreen TV and very soft beds. In the bathrooms they have wall units that dispenses everything from hand... More

Stayed in ground floor family rooom for 3 adults and one child. Plenty of room with door opening onto tropical garden area leading to pool. Had room service which was great with the chef catering especially for our 3 year old granddaughter. Staff at reception were friendly and obliging. Would certainly stay there again as the garden setting is more... More

Reception was excellent. I needed a place in an emergency and they couldn't of been more helpfull,.Even though they were nearly booked out for the 2nd night they found a room for me. The rooms were clean, bed was lovely and comfortable. 1st floor rooms have a balcony which overlooked a lovely tropical garden. More

Our reasoning for coming here was for the Melbourne Victory Football match on new years eve. We drove from melbourne to gosford, staying for one night at the quest in Wagga Wagga. the quality was very good and I enjoyed our stay for 2 nights, although the trains at the back of the hotel were a bit loud. The spa... More

Coming from oversea, my wife and I were in the area looking for a house to settle in. The hotel management and staffs were very helpful on providing us the insight of the local areas and giving many useful recommendations in regards to our quest. Not only did we able to find our dream home in a very short time,... More

very adequate for short stay. continental breakfast which was included in wotif deal, was quite good. good standard for a suburban motel, quite large also. we stayed in same place several years ago and it is obvious it has had refurb and new management. More

My collegue and I were ordered to vacate our rooms before the end of our booked stay with Management feigning ignorance of our stated requirements. We later came to learn that they had huge bookings for what one of the managers referred to as A family function to one of us and a tournament of some sport to the other.... More

We arrived at the Willows on our last night of our drive around Australia. We were so happy to find a quiet, relaxing, comfortable, affordable and friendly place to stay the night. It was not excessively flash or fancy, but it was just spot on for what we needed. More

A group of five families stayed the night here and were very happy with the location, price, cleanliness and standard considering we only paid $117 for the night. We often travel every weekend because of our sons soccer games and this was by far the best value we have come across in the 3 years of soccer travel. We have... More