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Grand Mercure Bowral

9 Kangaloon Road, Bowral, New South Wales 2576, Australia
Hotel amenities
Grand Mercure Bowral
Ranked #3 of 9 hotels in Bowral
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47 reviews from our community

    Trip type
Traveller rating
    11
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    3
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Date Rating
Sydney, Australia
1 review
5 of 5 stars Reviewed 23 May 2013 NEW

We stayed in Bowral for the weekend to attend a wedding in a two bedroom apartment and the location of the Grand Mercure was excellent. Easy walking distance to the shops and cafes/restaurants in Bowral. The facilities of the property are really good and the set up in our room was very spacious. Couldn't ask for more, except, perhaps a... More

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Review collected in partnership with Accorhotels.com

Sydney, Australia
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
Reviews in 23 cities Reviews in 23 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 May 2013

We stayed in Bowral for our daughter's wedding. We treated ourselves to an apartment that seemed to have ample room, just so we didn't feel cramped on what we knew would be an emotional time. The apartment was big enough, large and comfortable bed and well lit and ventilated bathroom. There is no food on site so a 5 minute... More

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Review collected in partnership with Accorhotels.com

AccorVacationClub, Guest Relations Manager at Grand Mercure Bowral, responded to this review
7 May 2013

Dear mrwombat, Thank you for taking the time to post your review after your stay at Grand Mercure Bowral. So pleased that you had a great day at the wedding. We are delighted that your stay made the weekend even more enjoyable. Again, we thank you for your review and look forward to welcoming you back again soon. More

queanbeyan
1 review
5 of 5 stars Reviewed 1 May 2013

very good place to stay top quality at a good price,very good service,the staff weres very friendly the pool was really good to swim in the services were very modern and clean,beins so close to town was very handy,i will be going back again because i was so impressed.

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AccorVacationClub, Guest Relations Manager at Grand Mercure Bowral, responded to this review
6 May 2013

Dear blurring, Thank you for taking the time to post your review after your stay at Grand Mercure Bowral. We are pleased to read that you enjoyed your stay in particular the good service your received from the staff - they will be thrilled with your comments. Again, we thank you and look forward to welcoming you again soon. More

Canberra, Australia
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 28 April 2013

We found the apartment exactly as we expected, well appointed and very conveniently located on the edge of the Bowral CBD, the price was reasonable considering the location and additional facilities available, pool, spa, gym.

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See 3 more reviews by Bernice H for Bowral
AccorVacationClub, Guest Relations Manager at Grand Mercure Bowral, responded to this review
6 May 2013

Dear Bernice H, Thank you for taking the time to post your review after your stay at Grand Mercure Bowral. We are delighted to read that you enjoyed your stay in particular the great location and resort facilities. Again, we thank you for your review and look forward to welcoming you again in the future. More

Sunshine Coast, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 25 April 2013

The accommodation was ideally situated within walking distance to the shopping village and excellent restaurants. The kitchen facilities were good but would have been nicer if a tea pot and coffee pot was included. Any future anticipated visit would be more congenial to have no steps to the apartment. Overall it was comfortable and pleasant.

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AccorVacationClub, Guest Relations Manager at Grand Mercure Bowral, responded to this review
28 April 2013

Dear 245particular, Thank you for taking the time to post your review after your stay at Grand Mercure Bowral. We are so pleased to read that you enjoyed your stay. We are always happy to take a special request from guests at the time of reservation, so be sure to express your request the next time you are making your... More

Brisbane
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 28 February 2013

NB: Note there are 2 separate review pages for the same place– this one and Grand Mercure Apartments Heritage Park Signage has obviously improved in recent years as we had no trouble finding the entrance. It is situated adjacent to the Bowral Golf Club. Well placed, within easy walking distance of town centre where there are lots of eateries, restaurants,... More

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AccorVacationClub, Guest Relations Manager at Grand Mercure Bowral, responded to this review
3 March 2013

Dear localBrisbane, Thank you for taking the time to post your review after your stay at Grand Mercure Bowral. We are delighted to read that you enjoyed your stay in particular the well equipped apartment and comfortable bed. Again, thank you for your review - we look forward to welcoming you again in the future. More

Thirroul
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 26 January 2013

We have enjoyed our stay in Bowral. The hotel was OK. We got a good value deal and a Bowral was interesting. The swimming pool was good. However there were a few problems with the hotel mainly to do with cleanliness of it. The tiled floors were very dirty. The carpet was in a better state but not clean. The... More

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Review collected in partnership with Accorhotels.com

AccorVacationClub, Guest Relations Manager at Grand Mercure Bowral, responded to this review
5 February 2013

Dear slepster_13, Thank you for taking the time to post your review after your stay at Grand Mercure Bowral. We are pleased that you enjoyed your stay. We apologise for the dissatisfactory cleaning standards. Your comments have been escalated to the General Manager for immediate attention. Again, thank you for your review. We look forward to welcoming you again in... More

Melbourne, Victoria, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 7 January 2013

Im an Accor member, We spent a week in Bowral Grand Mercure and this time round husband and I were very disappointed with room, it was not clean, floors were sticky, not many utensils, spa was not clean, the walkway outside was very dirty.... I have stayed there a few years back and it was much nicer. Location was great... More

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AccorVacationClub, Guest Relations Manager at Grand Mercure Bowral, responded to this review
24 January 2013

Dear Jennie P, Thank you for taking the time to post your review after your stay at Grand Mercure Bowral. We are so sorry to read that you were disappointed with your stay. This standard of cleanliness is unacceptable and has been addressed by the General Manager with the housekeeping team. We do hope that this did not deter from... More

A TripAdvisor Member
4 of 5 stars Reviewed 12 December 2012

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Review collected in partnership with Accorhotels.com

AccorVacationClub, Guest Relations Manager at Grand Mercure Bowral, responded to this review
24 January 2013

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Nelson Bay
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 19 November 2012

I was at the mecure on Thurday and Friday night for my son's wedding we had some hassle on check in with a mix up with the rooms but the person on reception was very helpful and we finally figured out my three room's which I had booked, but on the Thursday night when we got back to our room... More

Was this review helpful? Yes 2
AccorVacationClub, Guest Relations Manager at Grand Mercure Bowral, responded to this review
1 January 2013

Dear Jo J, Thank you for taking the time to post your review after your stay at Grand Mercure Bowral. Congratulations to your son - we hope that you had a lovely day. We are so sorry about the mix up upon check in. After investigation with the duty manager at the time, she has confirmed that there was an... More

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Additional Information about Grand Mercure Bowral

Also Known As:
Grand Mercure Bowral
Address: 9 Kangaloon Road, Bowral, New South Wales 2576, Australia
Region: Australia > New South Wales > Bowral
Hotel Style:
Ranked #3 of 9 hotels in Bowral
Price range (per night): INR6,332 - 19,550
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