Dont be fooled by picture on website. The hotel spa room did not look like this. Spa was an old worn our spa bath. No shutters as per pic. Tiles were very chipped - overall misleading and overdue for a revamp. At no stage was I advised it would b different . On a positive note bed was comfortable and... More

During a road trip up the NSW coast, my husband & I stayed at the Ramada, Ballina. We originally booked a 2 night stay but enjoyed the experience so much we booked an extra night. The suite was very well equipped with a full kitchen, dining area, lounge with flat screen TV, large bedroom with en-suite bathroom including large glass... More

I've just returned from a weekend stay in a Spa room. I'm surprised I hadn't read this before, but there's a weird situation where two rooms share a mini hallway - or at least, this is how it was on my floor. So my room (spa room) shared a hallway with the next door 1 bed apartment. In any normal... More

We have stayed here a few times and all times have been enjoyable. Check in is a bit tedious, but once this is worth the stay. The rooms are very well priced and well appointed, the bed very comfortable spa bath a blessing adn the veiw out to the Richmond River peaceful. The Bar area is a nice place to... More

I will try to keep this review short and.....sour. Yet again a good chain is let down by rotten front desk staff. The woman who checked me in tonight was a complete[--]!!! I don't normally use such strong language but I bit my tounge and did not express my disgust to her, as she couldnt wait to get rid of... More

My husband and I stayed there during his work Christmas party and we absolutly enjoyed it. The Hotel Spa rooms was fantastic, The pool was wonderful and the view from the rooms where beautiful. The Point Bar was the perfect place to hold the Christmas party and we really enjoyed ourselves. We had previously stayed here in 2009 and always... More

We had a two bedroom suite - the rooms were fantastic, the location was subperb overlooking the Richmond River. The front desk staff especially the duty manager were courteous and most helpful especially providing details of Fleurs Restaurant ( which was as good as any one hat Sydney restaurant) The only complaint was even though we had requested a late... More

We stayed here 2 nights mid May during cool wet weather. It is a nice place of a high quality with river views. Don't want to sound negative; we rated the place very good, no time to list all good features which have been covered by other reviewers, just wanted to list the small negatives we found in case it... More

Beautifully appointed and serviced rooms. We will definitely return again and again. The pool was amazing, beautiful restaurant within and beautiful restaurants surrounding. The outlook was divine over the Richmond River. Staff were all very friendly and helpful.