Hotel rooms spotlessly clean, staff really helpful and willing to help. Nothing was to much trouble, they even delivered morning papers to the room..... Good location for visiting Eden project, lost gardens of Heligan, Charlestown etc. The carclaze the adjoining restaurant offers a range pub grub type food served by attentive friendly staff, we stayed two nights and ate breakfast... More

As with every other time this Premier Inn delivered on every level. Except for one. The restaurant attached to the hotel ( The Carclaze "table table") was very poor. We arrived at 9:00pm after a five hour drive. Checking was quick, friendly and efficient. The room was spotlessly clean and very comfortable. Then we went into the restaurant to get... More

This hotel is a little way out of St Austell so it's a car trip into town or to Charlestown, say, for a meal in the evening. There is a Table Table restaurant on the site but I can find one of those where I live and look for something a little different when I'm away. I was on my... More

St Austell Premier Inn was very handy for touring mid-Cornwall. Good carparking, friendly staff and good rooms made for a relaxing stay with no hassles. Attached restaurant in "The Carclaze" was pleasant and friendly. Large portion sizes of freshly cooked breakfast were superb nd evening meals were of a good standard of cooking and ingredients. No real issue arose during... More

Again, the receptionist (Janette?), was very welcoming and helpful, with a smile each time we passed the reception desk. Room comfortable, with a good bathroom with shower. (Fixed showerhead not so good). Plenty of parking available on site. The main thing that let this hotel down was the Table Table restaurant next door, especially in comparison with the Brewers Fayre... More

Haven't stayed in a Premier Inn in at least 4/5 years (due to not travelling), so was pleasantly surprised. Rooms are spacious, clean and up to date (love the fact that large LCD/LED TV's are standard). Staff could not have been better, passing on the coupons for the Eden Project (which we went to, excellent BTW). Staff always wanted to... More

A comfortable bed in a clean comfortable room. I arrived very late, but no problem and I was quickly to bed and sleep. A quick full English breakfast in the morning and I was ready for the day........

We chose this having stayed in one of the chain elsewhere and being pleasantly surprised. We have no complaints with the hotel itself (or staff – they were all friendly), but on reflection would probably choose to go somewhere more central next time. It is sited on a small industrial estate (offices I think), but it on the top side... More

Stayed at this hotel again, still very too hot, you get a fan which is too loud, staff are rude and don't really care, pub staff are worst - stayed her did not sleep as the room was too hot, did not want to request a refund under the guarantee scheme as before the staff were rude, so when you... More