Me and my partner had a day out in st Austell and desided to stay the night in this hotel, we did'nt book we just walked in and luckly thay had a room. we stayed in the bar the whole evening, the bar was very moden and warm. We had our evening meal in the hotel, we both had steak,... More

I have also had issues with the Wedding Co-ordinator Jesper at the Hotel. I originally visited the hotel with my mother in law to discuss using it as our venue. I then rang the hotel many times to get in touch with Jesper. After around my third time of calling and leaving messages, I finally called while he was on... More

Booked for our 1st wedding anniversary as this was our honeymoon hotel. We had room 6 again with fantastic views over Carlyon Bay and it was just perfect having breakfast in our room looking out over the bay. The same staff as last year who were extremely friendly and helpful. The Chef was up to his exceptionally high standards and... More

My daughter was considering this hotel as a venue for her wedding & contacted them for further details. Justin said it would be better for her to come in & discuss so they made an appointment. Her fiance & I accompanied her on the day only to find when we got there that not only was Justin not around or... More

We found the staff to be friendly and helpful - offering us a free upgrade, giving us door to door instructions for how to get to the Eden Project and showing us a great place immediately across the road from the hotel to photograph the Bay. The rooms are clean and comfortable, with an excellent cooked breakfast included in the... More

A pleasant hotel with good views. The Bar and dining rooms have good views of the bay. The restaurant menu looked good, however I found the meals generally a bit uninspiring. The staff were friendly and helpful. The room was ok , decor a bit dated from my tastes. The breakfast was okay, but then that summed up my stay,... More

We found this hotel via their brown hotel sign from the main road. It is a fairly large building overlooking the sea. The receptionist was friendly and even let me borrow her glasses to fill in the form. Tasty food in the restaurant and reasonably priced.

stunning views from our bedroom friendly staff lovely 3 night stay short walk done coastal path to charlestown well worth trip however dont leave it to late to walk back as it gets dark quick not to far from eden project which is worth a day out

i stayed on 23rd - 26th August. my self with my wife & my elderly parents. Our rooms was no28 & 29. The smell of the damp was awfull. the air was stale. I woke up with terrible taste in my mouth. We Complained but were told it is always damp in Cornwall. £100.00 a night for this room was... More