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Wembley Plaza


Hotel class 4.0 of 5
Empire Way | (formerly Hilton Wembley Plaza), Wembley HA9 8DS, England
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Reviews you can trust

63% Recommend
3.5 of 5 stars 288 reviews
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By trip type
All (288)
[ Date ] [ Rating ]
Cozy
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4 of 5 stars
Kansas City, Missouri
20 Nov 2009 | Trip type: Friends getaway New

I didn't spend much time in the hotel because I was out often, but when I was in, the hotel was lovely. I enjoyed it. Very cozy and the employees were very friendly and helpful. more

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4 of 5 stars
London
6 Nov 2009 | Trip type: Couples
1/1 found this review helpful

We got some last minute tickets for a concert at the Arena and booked for one overnight stay at the only nearby hotel with vacancies. I was a bit concerned at some of the mixed reviews but as we only wanted to crash out for one night we were not too concerned although the room cost was not cheap. This... more

Management response from
LeonardoGagliano, Operations Manager

Dear MatureSoccerFan, Many thanks for all the compliments and for taking the time to write your review, as always I will be sharing that with our team. Regarding our TVs I am delighted to inform that digital flat screens have already started to be installed and all of our rooms should have them by Spring 2010, we are also looking...

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5 of 5 stars
Oxfordshire
5 Nov 2009 | Trip type: Couples
1/1 found this review helpful

We chose the Wembley Plaza for it's location close to the Arena as we were seeing a Fleetwood Mac concert there. From the outside it doesn't look much but it is brilliant! There is free parking for guests in the secure underground carpark (with a lift into the hotel so no dragging your luggage through the rain). We were waiting... more

Management response from
LeonardoGagliano, Operations Manager

Dear Atraveller, Thank you for your review, I am glad there was so much you enjoyed during your stay, that is was we aim at, am sure the team will be delighted with your comments. Thank you once again for taking the time to recomend the Wembley Plaza. Regards, Leonardo Gagliano Operations Manager

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4 of 5 stars
Derby
4 Nov 2009 | Trip type: Couples

Booked in this hotel so we didn't have to drive home from a concert at the arena. It was so close, we could look out of the window to see how long the queues to the gig were before leaving the comfort of our room. Very comfy big bed and clean. Parking did cost £10 for the stay, but still... more

Management response from
LeonardoGagliano, Operations Manager

Dear kezza1973, Thank you for taking the time to recomend the Wembley Plaza hotel, I am glad that our services and the proximity to the venue you were attending helped to make your evening more enjoyable. I hope to have the pleasure of welcoming you back to the Wembley Plaza hotel. Regards, Leonardo Gagliano Operations Manager

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2 of 5 stars
Brighton
2 Nov 2009 | Trip type: Couples

My girlfriend and I stayed at this hotel as we were attending a concert on the Friday night.....I have to say from the start it was very disappointing. When arriving for check-in we were informed the only room available was a smoking room, despite the fact I made my booking 2 months in advance and did not request this.....and the... more

Management response from
LeonardoGagliano, Operations Manager

Dear Reviewer, Thank you for your review and my apologies for those aspects we did not meet your expectations, I am glad you enjoyed the breakfast and the proximity to the venue you were attending, We do inform in our directory displayed next to the TV, that there is a senior Duty Manager available 24 hours per day, 7 days...

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3 of 5 stars
UK
2 Nov 2009 | Trip type: Couples

We found this hotel to be clean, friendly and efficient. A perfect spot for Wembley events with relatively easy access to central London (a bit of a trek on the tube with 14 or so stops to the west end). Our room was reasonable in size and we opted for breakfast in our room which was fine, but a little... more

Management response from
LeonardoGagliano, Operations Manager

Dear Reviewer, Thank you for taking the time to write a review recommending us. Please note for future reference that we are just one over ground station, or 10 minutes, from Marylebone Station on the Chiltern Line. We look forward to welcoming you back at the Wembley Plaza. Regards, Leonardo Gagliano. Operations Manger

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4 of 5 stars
UK
1 Nov 2009 | Trip type: Solo travel

Stayed for 3 nights in October for £60 a night B&B. Chose the Hotel purely on the basis of location as i was attending events at Wembley Arena. Unlike some previous reviewers i did read the website and understood that this is not a Hilton brand hotel, so was not expecting the usual Hilton standards. Only £28 taxi from Heathrow... more

Management response from
LeonardoGagliano, Operations Manager

Dear Reviewer, Thank you for taking the time to recommend us. Nevertheless we are constantly looking at guests feedback and ways of improving our hotel, the new digital flat screens have already started to be installed and all of our rooms should have them by Spring 2010, we are also looking at installing mini bars at some stage in 2010....

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4 of 5 stars
Peterborough
26 Oct 2009 | Trip type: Couples

Afer reading some of the previous reviews on here. I must admit i was kind of worried as to what delights the Wembley Plaza would have in store for me and my husband. We were only there for one night as we came to London to watch the NFL at Wembley. The hotel is definately in a Prime location. The... more

Management response from
LeonardoGagliano, Operations Manager

Dear Mikuchu, Thank you for taking the time to recommend us, I am glad you enjoyed your stay with and your praises to the team will definitely be shared with them at our next team meeting. We look forward to welcome you back to our hotel. Once again, many thanks. Regards, Leonardo Gagliano. Operations Manger

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4 of 5 stars
Cardiff, United Kingdom
26 Oct 2009 | Trip type: Solo travel

I go to see tottenham play every now and again and was recommended this hotel by a friend who had stayed there previously. **TOP TIP - Go online and book early as this hotel has cheap pay in advance deals which are simply a MUST!** The hotel was literally just a ten minutes walk from wembley central and wembley park... more

Management response from
LeonardoGagliano, Operations manager

Dear Evenjonesaber, Thank you for taking the time to recommend our hotel and for your constructive comments. Thank you once again for your review and preference, we look forward to welcoming you back in the Webley Plaza Hotel. Regards, Leonardo Gagliano Operations Manager

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3 of 5 stars
weston super mare
6 Oct 2009 | Trip type: Business, Solo travel
0/1 found this review helpful

Before you even think of booking this hotel check the wembley premier inn which is better on all fronts and cheaper! if not this is the 2nd best option and isnt bad at all. It is owned by the Hilton group and is like a prime hilton hotel of 20 years ago! Could do with some modernisation but still fine... more

Management response from
LeonardoGagliano, Operations Manager

Dear Reviewer, My apologies we did not meet 100% with your expectations, overall you seem to be prepared to use us again, therefore I hope you will do. Since no other hotel in the area have the range of services that we do, even though I am sure they do a great job in their category, it is not possible...

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Wembley Plaza Also Known As

  • Hilton International Wembley
Address: Empire Way | (formerly Hilton Wembley Plaza), Wembley HA9 8DS, England