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Renaissance London Heathrow Hotel, Hounslow

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Renaissance London Heathrow Hotel

4.0 of 5
Bath Road, Hounslow TW6 2AQ, England
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Renaissance London Heathrow Hotel
218 traveller photos
Ranked #10 of 19 hotels in Hounslow
3.5 of 5 stars 892 Reviews
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892 reviews from our community

Traveller rating
    113
    335
    245
    131
    68
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Families
112
 
Couples
290
 
Solo
121
 
Business
265
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Pittsboro, North Carolina
Senior Contributor
32 reviews 32 reviews
28 hotel reviews
Reviews in 22 cities Reviews in 22 cities
10 helpful votes 10 helpful votes
“You do not want to stay here”
2 of 5 stars Reviewed 21 May 2013 NEW

Please read my profile for my biases. As a longtime fan of Marriott Hotels and currently a Platinum member, I look to stay at the brand whenever possible. With the possible exception of JW Marriott properties, my go-to brand is Renaissance. The one in Bangkok is amazing, and one of my favorite hotels ever is the Blackstone in Chicago. Heck,... More

Was this review helpful? Yes 1
See 2 more reviews by Sortova for Hounslow
Larkhall, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
“It looks old and horrible from outside but nothing to fault once indoors”
4 of 5 stars Reviewed 19 May 2013 NEW

The hotel from first look seems old, horrible and in a need of a revamp but once indoors it's completely different. The reception area is grand and many staff around which are very helpful. The rooms are spacious and very clean and the bed was comfy. The breakfast is buffet style and caters for all. I'd recommend going back, as... More

Was this review helpful? Yes 1
JanWillem L, General Manager at Renaissance London Heathrow Hotel, responded to this review
21 May 2013

Thank you for reviewing the hotel; your comments are much appreciated. I am delighted that you enjoyed your stay with us, had a comfortable night and found the staff to be helpful. The hotel is a well-recognised landmark at Heathrow Airport and, as you say, is quite different to the interior with its spacious modern Lobby. Thank you for your... More

London, United Kingdom
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Good but poor compared to others”
3 of 5 stars Reviewed 18 May 2013 NEW

Okay, so I am Diamond HH member, regular user of Hilton T4. Thought would try here for a change and watch some planes :) Used the Hoppa Bus to get there, later found out you can use local buses for free from Central Bus station. We used bus on way back, stop right outside hotel, use buses: 111, 105, 140,... More

Was this review helpful? Yes 2
JanWillem L, General Manager at Renaissance London Heathrow Hotel, responded to this review
20 May 2013

Thank you for your Trip Advisor review of the hotel. I am pleased that you enjoyed the runway and airport views; unique to this hotel and its location. There are various ways of getting to and from the hotel and airport; the free buses are mentioned on our website. I am sorry that you were disappointed with the Club Lounge... More

Rapallo
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
“Great staff”
4 of 5 stars Reviewed 18 May 2013 NEW

The hotel was built in 1972 and looks like it - functional cement construction, early post-modern, not the current taste at all. But it's a fine example of its time, so never mind. The rooms are small, breakfast is not included, and neither is wifi (which seemed to be true of all the LHR perimeter hotels) and it was impossible... More

Was this review helpful? Yes 1
JanWillem L, General Manager at Renaissance London Heathrow Hotel, responded to this review
21 May 2013

Thank you for your very kind comments regarding the hotel staff; they do pride themselves on giving our guests a warm welcome and friendly helpful service. I am delighted that you experienced this for yourself. As you so rightly say, the exterior of the hotel is as it is however I am delighted to advise that we plan to renovate... More

Lancing, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Looks are deceiving”
5 of 5 stars Reviewed 17 May 2013 NEW

On first impressions the Renaissance at Bath Road, Heathrow looks dated. It has a large and spacious lobby, the rooms are a little dated, but immaculate, The welcome we received was by far and away the nicest we have had, when booking in, for years! Thank you Vikram. We were given a room overlooking the runway ( the rooms are... More

Was this review helpful? Yes 1
JanWillem L, General Manager at Renaissance London Heathrow Hotel, responded to this review
20 May 2013

Thank you for your review of the hotel. I am delighted that you enjoyed your stay with us, were made to feel welcome and had a good view of the runway. The Pheasant in New Road is indeed a good pub and very popular with our guests. I hope that you will return in the future especially when our bedrooms... More

Portsmouth, United Kingdom
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
Reviews in 24 cities Reviews in 24 cities
18 helpful votes 18 helpful votes
“Back to the Future - sorry past”
2 of 5 stars Reviewed 17 May 2013 NEW

I dont stay at Heathrow much these days, but had the misfortune to need to stay this week. There was a sense of deja vu as I have stayed in this hotel many times over the years. It seems that the only thing that has changed are the prices. This hotel would be like meeting up with an old lover... More

Was this review helpful? Yes
JanWillem L, General Manager at Renaissance London Heathrow Hotel, responded to this review
20 May 2013

Changes are afoot…It is with great pleasure that I can advise of the hotel’s new owner’s intention to renovate the bedrooms and Lobby. A huge investment is being made into the exciting improvements that the renovation will bring; the rooms will have a modern and more spacious feel to them. Your dinner comment will be passed on to our Executive... More

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Aurora, Colorado
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21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
36 helpful votes 36 helpful votes
“Still An Outstanding Concierge Staff!”
4 of 5 stars Reviewed 16 May 2013 NEW

I wasn't planning to return to this hotel because of the high cost and unwelcoming reception staff and dated rooms with problems. However I followed my own advice and since I was able to get a reasonable price, I decided to try it once again. Knowing that the concierge staff probably was still there and would take care of me,... More

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See 2 more reviews by trvlr8000 for Hounslow
JanWillem L, General Manager at Renaissance London Heathrow Hotel, responded to this review
17 May 2013

How wonderful it is to read such a glowing review of the hotel; your comments will be passed on to Concierge and indeed all the hotel staff. I am delighted that as a valued guest you keep coming back to us; we never take your custom for granted. It is also a pleasure to read your comments about your experience... More

Leicester, United Kingdom
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
“What can I say but faulty towers!!!!!!”
1 of 5 stars Reviewed 15 May 2013

Well what can i say about this place. We booked a month in advance requesting runway views and paying the required charges etc, only to be told on check in that the rooms are not guaranteed. We even rang on the morning of arrival and confirmed all the arrangements. There are posters in all the hotel lifts advertising "guaranteed airport/runway... More

Was this review helpful? Yes 1
JanWillem L, General Manager at Renaissance London Heathrow Hotel, responded to this review
17 May 2013

Dear pillguru, Thank you for your review on Tripadvisor. As you can see from my previous replies, we do truly value feedback, aiming to maintain and improve upon the facilities and services. However, when incorrect or false comments are being posted onto the site, it can only mislead other guests whilst not contributing to any improvements. Yours sincerely, Jan Lensen More

Cambridge, Massachusetts
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
“good average airport hotel”
3 of 5 stars Reviewed 14 May 2013

The hotel is is easily reached from terminal 3 using the hoppa bus service for which you have to pay- no free hotel van service. Room and food were perfectly good and the staff was pleasant My main gripe is that they charge for wifi - 15 pounds per day and 2 pounds for some small fraction of a day.... More

Was this review helpful? Yes
JanWillem L, General Manager at Renaissance London Heathrow Hotel, responded to this review
15 May 2013

As you say, the hotel is conveniently located close to Heathrow; there are also free buses to and from the hotel and airport which we mention on our website. The hotel’s bedrooms and Lobby will be renovated in the near future and these plans take into consideration our current Wi-Fi package which is to be reviewed. I am delighted that... More

Ellesmere Port, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“One night stay”
3 of 5 stars Reviewed 14 May 2013

Hotel very well organised but huge and corridors are very very long with no seats to rest anywhere. Luckily I had my wheelchair with me as it would have even a struggle otherwise. the room was clean, bathroom tired and grout could do with renewing, nice towels though. We I'd mention we had wheelchair but was given a room where... More

Was this review helpful? Yes
JanWillem L, General Manager at Renaissance London Heathrow Hotel, responded to this review
15 May 2013

Thank you for your review. We have ten accessible bedrooms, all with flat screen TV’s; you should have been offered one of these rooms however they may have all been occupied. The TV cabinets in our other rooms have doors that slide back into the unit. Your comments regarding the bathroom and breakfast will be passed on to our Engineers,... More

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Hotel Summarization (Beta)

What travellers say

  • “Very good” (26)
  • “Runway view” (22)
  • “Club lounge” (14)
  • “Car park” (10)
  • “Hoppa bus” (9)
  • “Overnight stay” (7)
  • “Free bus” (5)
  • “Room service” (4)
  • “Early morning flight” (4)
  • “Extremely slow” (3)

What travellers search

  • renaissance heathrow airport hotel

Additional Information about Renaissance London Heathrow Hotel

Address: Bath Road, Hounslow TW6 2AQ, England
Phone Number:
Region: United Kingdom > England > Middlesex > Hounslow
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Wheelchair access
Hotel Style:
#4 Luxury Hotels in Hounslow
Price range (per night): INR5,338 - 12,987
Hotel Class:4 star (4*)
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Marriott, Hotels.com, Cheap Tickets, Priceline and Tingo so you can book your Renaissance London Heathrow Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Renaissance Hotel London Heathrow
Renaissance Hotel Hounslow
Renaissance Hounslow
Hounslow Renaissance
Renaissance Heathrow

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Renaissance London Heathrow Hotel
Bath Road
Hounslow TW6 2AQ
England
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