Just stayed at this hotel for a night away to celebrate my dad's 55th birthday. Having seen some of the reviews on TripAdvisor, we weren't convinced but called Best Western to ask about it. Apparently there's a new manager and it's being refurbed (which we saw evidence of). Breakfast was amazing and considering we booked on the day of arrival,... More

me and my hubby and daughter stayed here fro weekend as we was visiting my stepson in sheffield the breakfast was great and the jaccuzzi and pool was lovely too. it was all lit up for xmas which made it lovely and warm looking would go back to this one barry and jackie townsend More

Had yet another fantastic New Years Eve at Ardsley house. As always the staff were welcoming and helpful, the meal was first class and the excellent band set the atmosphere for an amazing night. A live link to Big Ben at midnight accompanied by the piper was a lovely touch and made the start of 2012 very special. The hotel... More

What a briliant New Years Eve from our booking in with Claire on reception to our checking out with Natalie our overnight stay was superb. We stayed in the Stainborough Suite which was large,clean and well decorated with a four poster bed and large bathroom. After a champagne and canape reception we sat down to a brilliant 5 course dinner... More

Christmas Day in the restaurant was excellent. The food was delicious and service was paced just right. Staff were attentive and saw to our needs perfectly without rushing us and without leaving us waiting. We had a leisurely family get together with time to talk and share gifts. I would recommend highly. I must admit I was a little concerned... More

we had booked for new years eve ball and overnight stay. Arrived at 2pm new years day, booked in, room was clean tidy, average sized bed but comfy, good bathroom with powerful shower. Fluffy towels. Unpacked, wardrobe with proper coat hangers. We went for a stroll round the hotel, had fresh cream cakes, coffee and tea, provided FOC. then went... More

The place is downright shabby.. No help with luggage.. Had to return to reception twice with door cards to "re-program" them, faulty, so frustrating.. No menu choice, set meal, poor presentation, sent burnt meat back.. Staff inadequate, waiting waiting, asked 3 different waiters to bring milk for the coffee.. cold by the time it arrived.. badly trained, even splashed the... More

I have just read the reviews referring to pre xmas dos, they are heartbreaking. Before lambasting AH please note that Ms Kelly and her team are endeavouring to work with new owners Akkeron who obviously have NO idea of AH's reputation and more importantly their loyal customers, clients and standards that this Management have set. From what we gathered from... More

26 friends have met up every saturday before Christmas for 30 plus years it was hard to believe it was the same hotel, the food was inedible and service non existent health and safety issues carring hot drinks across a busy dance floor!!! have all the old team left ??? if so time for a recall and fast bfore they... More