1. No Salt on table.
2. Requested Pepper Mill - informed that there were none in the premises!!!!!.
3. Had pre ordered a bottle of house red - it was delivered to the table unopened the
bottle was stone cold as though it had just come out of the fridge.
We had to open it and serve ourselves, silly us...
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stayed 3 nights and it was excellent, the food and the Staff especially julie Snape the d/manager really looked after us
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Had my hen day at the Southcrest Spa with 8 friends and family (28.1.12). Had a wonderful relaxing day and all the staff were very attentive and friendly. Had use of the saunas, hot tub, small gym and a relaxation room too to be used in between. Was excellent value for money and would return should the occasion arise for...
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Last weekend mysef and several colleagues enjoyed a working weekend at the Southcrest Manor Hotel. From start to finish our stay was enjoyable, with excellent food, comfortable and stylish rooms, and a welcoming atmosphere. All the staff made us very welcome and were extremely helpful. And all of this came at a very reasonable price.
A colleague referred me to...
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Hi Ami J,
Thank you ever so much for taking the time to write your review, and for staying with us of course. I am delighted to hear you had a enjoyable stay even though you were working. Maybe some time soon you could pop back and enjoy a relaxing weekend with us and enjoy some of our exclusive spa...
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I celebrated my 60th birthday with a lunch at the hotel for 27 (inc 7 children). I am glad I did because I was so pleased with all the arrangements. Staff were welcoming and efficient and the meal was excellent. A great feature of the hotel is the location with beautiful views from the Dining Room and Bar of a...
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Hi Pamela,
It truly was a pleasure seeing you and your family at the hotel for your recent celebration 60th Birthday Celebration. The staff themselves said how much of a pleasure it was serving you. I am personally glad to hear the food was excellent, as the recent to addition of a new Head Chef seems to be really hitting...
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We went to the Hotel for something to eat recently on a saturday. Rather than go to a restaurant we try Hotels ( more room to relax, easy parking and a bar).
The food was exceptional, and the service was superb.
Try it as they have a new chef...
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Hi Sue,
I am thrilled to hear you enjoyed our food so much, we have recently welcomed a very inspirational Head Chef to the Southcrest family and we are so pleased with him, it's nice to hear the guests are too.
Max has asked me to let you know he would be delighted to meet you on your next visit...
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We recently held our wedding reception at the hotel (06/01/2012) and it really was a perfect day. The hotel itself is very beautiful – well decorated, spacious and with some excellent photo opportunities. The garden, in particular, is extraordinary and looks beautiful in the photographs.
The wedding co-ordinator, Karen King, was excellent from day one. She arranged meetings, menu tasters...
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Wow,
What wonderfully kind words. Unfortunately I was not available on the day of your wedding(although I do like to be present for all of them) I was overjoyed in the evening to get a call from my staff to say how much they had enjoyed serving you. They told me they felt so relaxed around you and your guests....
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We recently held our Company Xmas Party at the Southcrest Manor. They catered for 90 people for evening meal, 25 people for overnight accommodation and we had a band for the evening entertainment. The whole evening was fantastic! The staff were friendly to everyone on arrival, taking their coats and offering them a welcome drink, the waiting staff served the...
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Hi Sam,
Thank you so much for taking the time to write this review. We always aim to please our guests, and like to think we can offer a personal service over and above that of our competitors - but when we hear "best in Redditch" directly it makes it all worth while.
Throughout Christmas, and all year round for...
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I stayed at this hotel several times now on business trips.
Generally,the rooms are adequate,with comfortable beds and everything you would expect from a mid range hotel(kettle with selection of hot drinks,tv with option of pay movies/adult,trouser press,but no hairdryer-at the time I was there anyway).
The bathroom was clean and had a bath and shower.
On one occasion I...
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Visited for a private party lunch, (28 people) was very impressed by the welcome from the reception staff, we arrived early, coffee and tea was very efficiently provided and the young barman and young waitress could not have been more attentive and helpfull AND they both smiled and seemed very happy in their work. The meal was good value, nicely...
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