14 girls stayed at this hotel over the weekend, and I must say it was fantastic, not a single complaint, staff very helpfull,food beautiful and rooms very clean and spacious , grounds very nice, and health club staff and beauticians were just lovely. We're already looking to re book with our partners, it was amazing, thank you to every 1... More

I stayed there for a week and the bedding never got changed once, the towels which I used everyday never got changed at all. I used my mugs for tea every night and they never got changed never got any new tea bags or milks throughout my stay. The room wasnt clean when I went in on the first day.... More

We spent a night at this hotel as part of an extended two day trip to the Blossom Trail and then to visit a couple of National Trust properties. Very friendly efficient reception (and checkout). The room we had was absolutely huge overlooking the front entrance, nice and clean with everything we needed for a night. The restaurant was fine,... More

We spent the day at this hotel for a wedding, there was really only one negative and that was the price of drinks, it was ridiculous. However, the event was very well organised and the service was excellent. The wedding meal was very nice but potion size was small. On the whole the hotel was very clean and hygenic and... More

We stayed here for 2 nights B and B. The hotel was very clean, rooms well proportioned, staff very pleasent and helpful from the receptionists through to the the waiting on staff at breakfast. We made use of the leisure club which was fine. Breakfast was very good. The hotel is a pleasant 25 min walk into Bewdley which is... More

My husband and I have just had a lovely relaxing weekend for our wedding anniversary. From the moment we arrived to the minute we left the staff where lovely, very polite and friendly - a credit to the hotel. We had a lovely meal, the food was excellent. The only negative was the price of the drinks which we found... More

Short stay break in this great hotel. Great food and extremely friendly staff which made for a terrific experience - all requests are actioned immediately with a smile - nothing is too much trouble. Rooms are spacious with lovely large comfortable beds. Many extras in this hotel (pool, gym, Wi-Fi, etc.) which all together make a great destination for the... More

Extremely disappointed with our stay at the Mercure Kidderminster which we booked several months ago via a Red Letter gift from a family member. We were appointed Room 4 - a room just up the stairs from Reception (noisy obviously due to a wedding which can't be helped) and on it's own in between two Private rooms (offices or storerooms... More

Excellent value for money, spacious rooms, very helpful and pleasant staff. It was a very cold day when we stayed and some parts of the hotel could have been warmer - especially the single glazed additions to the bar and restaurant areas. Bedroom was perfectly warm once we worked out how to use the two heating thermostats in conjunction with... More